Yesterday, we were very short on baggers due to school now being in session and there were only 2 baggers, 3 when I was told to bag. Anyway, we were busy so I was asked to open up on a register to help clear the crowd a little. I had this one customer who started to bag her own groceries because I was still ringing up her items and there was no bagger around (they were both doing other duties). After I finished ringing her up and she got done bagging, she came back to pay. After paying, this happened...
Customer: Do I get a discount for bagging my own groceries? Me: *laughs a little, thinking that she's joking* Customer: I'm serious. Me: Oh. No you don't. Customer: Well, I should.
Like really? She asked for a discount just for having to bag her own groceries? Who even does that?!
Lots of people do this. Or they'll make snide comments like "I guess I have to bag my own groceries." People in general are lazy, inconsiderate, entitled, whiny animals.
Yesterday, we were very short on baggers due to school now being in session and there were only 2 baggers, 3 when I was told to bag. Anyway, we were busy so I was asked to open up on a register to help clear the crowd a little. I had this one customer who started to bag her own groceries because I was still ringing up her items and there was no bagger around (they were both doing other duties). After I finished ringing her up and she got done bagging, she came back to pay. After paying, this happened...
Customer: Do I get a discount for bagging my own groceries? Me: *laughs a little, thinking that she's joking* Customer: I'm serious. Me: Oh. No you don't. Customer: Well, I should.
Like really? She asked for a discount just for having to bag her own groceries? Who even does that?!
I would have said, "Were you told to bag your own groceries?"
You almost bag your own at walmart and meijers whats the difference. I hate people like that espically if we have 9 lines open with 3 baggers. Well their busy. You can help me bag or you can wait even longer while I bag it.
Any negative situation with a customer I'll say "would you like to talk to a manager?"
I don't indulge any a$$holes, management or customer. I let one a$$hole talk to the other a$$hole.
Management created the problem by not paying baggers enough, creating a sh!tty work environment creating turnover and school starting the beginning of September ain't nothing new.
__________________
"Resistance is futile...you will be assimilated" - The Krog
Lots of people do this. Or they'll make snide comments like "I guess I have to bag my own groceries." People in general are lazy, inconsiderate, entitled, whiny animals.
As a courtesy clerk (I hate the term 'bagger') I can tell you from retrieving shopping carts in the parking lot that they are also lazy, ignorant, disgusting, inattentive slobs. Yesterday one of the carts had an ENTIRE BAG OF GARBAGE. And while most of our cart corrals have only one trash can, this one had TWO. Yet this JACKASS just threw it into the cart, pushed it into the corral and walked away.
Depending on how friendly the customer was, I would have said, "not this time. But, you could fill out an application and Kroger will pay you to bag groceries."
I had a customer complain to me about the price of a bag of black beans. "I can't believe they are $1.79" It has been so long since I used a price gun to label products, that I don't pay attention to price swings.
Lots of people do this. Or they'll make snide comments like "I guess I have to bag my own groceries." People in general are lazy, inconsiderate, entitled, whiny animals.
As a courtesy clerk (I hate the term 'bagger') I can tell you from retrieving shopping carts in the parking lot that they are also lazy, ignorant, disgusting, inattentive slobs. Yesterday one of the carts had an ENTIRE BAG OF GARBAGE. And while most of our cart corrals have only one trash can, this one had TWO. Yet this JACKASS just threw it into the cart, pushed it into the corral and walked away.
We actually had one customer complain, yes complain because he left some bags of garbage plus an old carpet in one of our carts, the reason? He didn't appreciate the courtesy clerk on lot duty sigh irritably and jerk the cart out of te corral to take it to the back. Poor attitude and he heard the sigh, and as far as he as concerned the courtesy clerk had NO right to be upset.
It's Kroger's fault customers can strut on it and expect to be treated like royalty. The company wants to be seen as one that's "all about customer service" and "Customer 1st!" and is "better" than Walmart and other competitors, so some customers come in with the expectations that all employees are going to bend over backwards and then some just for them.
I was working late once and happened to be passing self-scan. A not-very-polite middle aged lady stops me and asks me, "what lanes are open?" and at that time of the night, no lanes are open, just self-scan. I tell her that just self-scan is open. She gets all haughty and proclaims, "I am a customer!" and acts like how "dare" I say she have to use self-scan and not have someone service her personally. She didn't even have a big order. It was like eight packages of blackberries... and unlike other stuff in produce, the blackberry containers have bar codes, so no PLUs are required. Was she going to actually "scan" her own stuff and bag it? Of course not. She's clearly "above" that sort of thing. As the self-scan attendant was busy with another customer, I had to do EVERYTHING for that self-entitled hag from scan the blackberries to bagging them to scanning her card to putting her money in the machine and then give her her change, receipt and bags, all the while she stood there and did NOTHING.
Not all customers, but some really do get on my nerves simply because they make such a big frigging deal over NOTHING.
Lots of people do this. Or they'll make snide comments like "I guess I have to bag my own groceries." People in general are lazy, inconsiderate, entitled, whiny animals.
As a courtesy clerk (I hate the term 'bagger') I can tell you from retrieving shopping carts in the parking lot that they are also lazy, ignorant, disgusting, inattentive slobs. Yesterday one of the carts had an ENTIRE BAG OF GARBAGE. And while most of our cart corrals have only one trash can, this one had TWO. Yet this JACKASS just threw it into the cart, pushed it into the corral and walked away.
We actually had one customer complain, yes complain because he left some bags of garbage plus an old carpet in one of our carts, the reason? He didn't appreciate the courtesy clerk on lot duty sigh irritably and jerk the cart out of te corral to take it to the back. Poor attitude and he heard the sigh, and as far as he as concerned the courtesy clerk had NO right to be upset.
While I am working on 'improving' my attitude I still try not to acknowledge anyone the best that I can while on the parking lot. Yes it is part of my job but it is also grueling, difficult, hot, stressful, dirty, sweaty AND I am not getting any more money, approval, acknowledgement or accolades for doing it. And I do it when it is in the 90s outside and humid; when it is raining and all I have is one of the cheap $3.99 ponchos from Kroger to wear; when it is cold and your mittens do nothing, etc. I think I breathe in more gasoline fumes than our fuel clerks sometimes. Oh and don't even get me started on the customers who ask me "do you want this?" as they push their empty shopping cart towards me.
Once, I had a lady ask me that, and I had to tell her no, and she gave me the most evil, hateful look, like "You should NOT have told me no!" with her eyes. You whore, I had 11 carts already and I'm doing all of this crap manually and I have to swivel the line 180 degrees AND push them up an 5-15 degree incline AND get them all into the store where I know that, even though I just brought 11 carts inside, when I return with another 11 six of those first 11 will be gone. I had to tell that lady I couldn't take any more because I literally couldn't.
And I don't know about others, but at our store, those small carts disappear like we tape $20 bills to the bottom of them. Like it's been announced our shoppers will get a 50 percent discount if they use the smaller carts. Then these same idiots buy $100 + worth of groceries thinking everything will fit.
As a bagger (courtesy clerk!!!) if I have a lot of groceries and a person with a small cart I will bag but leave the bags at the end of the register. Often I will explain to the customer in question that I did not want to immediately start filling the cart because I was not sure how they (the customer) wanted to put them inside the cart. Basically saying "Hey, idiot, you bought too much for this size of a cart" without even saying it to them.
Lots of people do this. Or they'll make snide comments like "I guess I have to bag my own groceries." People in general are lazy, inconsiderate, entitled, whiny animals.
As a courtesy clerk (I hate the term 'bagger') I can tell you from retrieving shopping carts in the parking lot that they are also lazy, ignorant, disgusting, inattentive slobs. Yesterday one of the carts had an ENTIRE BAG OF GARBAGE. And while most of our cart corrals have only one trash can, this one had TWO. Yet this JACKASS just threw it into the cart, pushed it into the corral and walked away.
We actually had one customer complain, yes complain because he left some bags of garbage plus an old carpet in one of our carts, the reason? He didn't appreciate the courtesy clerk on lot duty sigh irritably and jerk the cart out of te corral to take it to the back. Poor attitude and he heard the sigh, and as far as he as concerned the courtesy clerk had NO right to be upset.
Somebody left a huge trashcan (the kind you put out on the curb) filled to the brim with trash.
People just think their entitled to leaving their trash at the store. Old tires, mufflers, stripped bikes, and lord knows what else. This time of year is the worst for it.
Lots of people do this. Or they'll make snide comments like "I guess I have to bag my own groceries." People in general are lazy, inconsiderate, entitled, whiny animals.
As a courtesy clerk (I hate the term 'bagger') I can tell you from retrieving shopping carts in the parking lot that they are also lazy, ignorant, disgusting, inattentive slobs. Yesterday one of the carts had an ENTIRE BAG OF GARBAGE. And while most of our cart corrals have only one trash can, this one had TWO. Yet this JACKASS just threw it into the cart, pushed it into the corral and walked away.
once i found a hose reel. i found it and was like wtf.. did not know if i should throw it away so i just put it in the employee area. think someone may have taken it cause it wasn't broken or anything
I recently busted some slob and his kid from literally dumping a land fill of their personal garbage beside our locked dumpster. 'Dad's' reason? "Hey, there's no sign saying not to!"
I recently busted some slob and his kid from literally dumping a land fill of their personal garbage beside our locked dumpster. 'Dad's' reason? "Hey, there's no sign saying not to!"
Kids learn more from what their parents do than what they say. I bet the kid will grow up to be just like his father.
I recently busted some slob and his kid from literally dumping a land fill of their personal garbage beside our locked dumpster. 'Dad's' reason? "Hey, there's no sign saying not to!"
depending on your state.. it's illegal to dump their trash on public or private property. next time you can tell them that you will call the police
