When you hear "1+1" on the intercom, what it means is basically there are too many people waiting in line(s) and so someone needs to guide the customers to an open lane, or to self-checkout, or more often, to open another register. In our store at least, there are sensors (infrared, I believe) hanging above the lanes at a point where if there's one person being checked out/unloading and another one behind them, the front end may get a dip.
What I don't know is if this is related to Que-Vision's "action now" figure, or if Que-Vision only takes into account the number of customers entering and/or present in the store.
1+1 is not effective enough to be compliant. you need to do 1 per lane if it's a big order in front of small orders.
truth. you can even have three and be OK because the real metric is green half hours and "dips" and as long as you can get those customers through the line with none waiting more than about 90 seconds you could have 20 people.
this is why I hate no nothing management freaking out about not matching the predictor or not following 1+1 like it's been handed down by God. the issue is throughput and balancing the speed across all lanes. it takes knowing your cashiers too.
they'll panic we're dipping because there's 4 open not 5 and say quick sign on but take no customers ... um hello! no it won't count if you don't take anyone and if you wait fifteen seconds the predictor will catch up to reality I see that the need has changed but that's ok, we'll play your games and waste time and try my patience. damn it is this my floor or yours?
1 + 1 = 2. God no wonder you're getting $7.25 an hour.
This is Kroger, you jackass.
1 + 1 = 3 for them.
It does though!If you round.
1.3 = 1
1.3 + 1.3 = 2.6
2.6=3
Kroger, at my store, frequently puts a single courtesy clerk to cover the entire parking lot and both entrances for carts --- even when we are busy. The other Friday, we had someone by themselves as late as two p.m. But if you cover the main entrance the secondary entrance falls low. If you do the other, vice versa. I have been told "divide your time" but if you have 20 carts inside the main entrance, bring in 10-11 in a single go, return and five or six are already gone, yea, that's not going to happen. I have told those coming out to relieve me that I have just ignored the smaller entrance and focused on the main.
My point? This is a case where, for Kroger, 1 + 1 = 1. I do not know how other departments are structured but with Kroger, Front End Math means 1 + 1 = 3. Two people to do the job that is needed for three. Especially if it involves cart retrieval or go-backs.
1 + 1 = 2. God no wonder you're getting $7.25 an hour.
This is Kroger, you jackass.
1 + 1 = 3 for them.
It does though!If you round.
1.3 = 1
1.3 + 1.3 = 2.6
2.6=3
But, as it stands, it's just 1 + 1.
As in. |1| + |1|.
No, that's a terrible example.
Ok... it's really 1.0 + 1.0 = 2.0
Unless the figures in "1 + 1" were taken from some other measurement with more sig figs than one, then it's just 1.
Besides, you can't have 1.3 person. Statisticians laugh at numbers like that. Especially that whole "2.3 children per family" thing. Sure, it's accurate in numbers, but when was the last time you've seen 2.3 kids?
truth. you can even have three and be OK because the real metric is green half hours and "dips" and as long as you can get those customers through the line with none waiting more than about 90 seconds you could have 20 people.
Uh I don't know where you get your info, but it definitely doesn't work that way. 2 is the maximum allowed queue length; anything more is out of queue. Anyone who has told you anything different is wrong as well.
Which is funny given the fact that you still know this:
Anonymous wrote:
they'll panic we're dipping because there's 4 open not 5 and say quick sign on but take
no customers ... um hello! no it won't count if you don't take anyone and if you wait
fifteen seconds the predictor will catch up to reality I see that the need has changed
but that's ok, we'll play your games and waste time and try my patience. damn it is this
my floor or yours?
Hmm. What if it's a customer who's 3 months pregnant?
Then it's a single child. I expected you to know that.
You can have .33 of a child, but it would mean that it'll have to be cut in three equal parts and distributed. And.. I'm not exactly ready to face federal charges yet.
Hmm. What if it's a customer who's 3 months pregnant?
Then it's a single child. I expected you to know that.
You can have .33 of a child, but it would mean that it'll have to be cut in three equal parts and distributed. And.. I'm not exactly ready to face federal charges yet.
Given some of the little nose pickers I have had to listen to, slide around or otherwise have get in my way as a 'bagger' I wouldn't mind the idea. but I also am too much of a person to enjoy my freedom to face those federal charges.
1+1 is not effective enough to be compliant. you need to do 1 per lane if it's a big order in front of small orders.
truth. you can even have three and be OK because the real metric is green half hours and "dips" and as long as you can get those customers through the line with none waiting more than about 90 seconds you could have 20 people.
this is why I hate no nothing management freaking out about not matching the predictor or not following 1+1 like it's been handed down by God. the issue is throughput and balancing the speed across all lanes. it takes knowing your cashiers too.
they'll panic we're dipping because there's 4 open not 5 and say quick sign on but take no customers ... um hello! no it won't count if you don't take anyone and if you wait fifteen seconds the predictor will catch up to reality I see that the need has changed but that's ok, we'll play your games and waste time and try my patience. damn it is this my floor or yours?
Thank you, anon. Management and Red Vests that worship the number gods only serve to piss me off.
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Would you like fries with th... I mean, your milk in a bag?
1 + 1 in theory means that you should have no more than one person waiting in a line to be checked out. The first 1 stands for a customer being checked out. The second 1 stands for customer waiting in line. There are also 1 + 2 and, in some cases, 1 + 3 compliances that are tracked as well, usually on very busy days like holidays.
1 + 1 in theory means that you should have no more than one person waiting in a line to be checked out. The first 1 stands for a customer being checked out. The second 1 stands for customer waiting in line. There are also 1 + 2 and, in some cases, 1 + 3 compliances that are tracked as well, usually on very busy days like holidays.
They "track" higher than that, but they don't care. The highest any division focuses on is 1+2 and even then, only in the food 4 less division because that's their standard.
