somewhere I have the guidebook that managers use for these interviews. I sort of weaseled it out of a manager a few months ago. they call them BAR questions; they're going to ask you about a problem you've had at work, or a time you've had to lead a group, or a time youve had to juggle the demands of management, employees, vendors, and customers. And in your answers, they're looking for
Background - what happened
Action - what you did about it
Result - what you learned and how you applied it
so, expect to have some anecdotal answers to questions.
what they're looking for is to know that you can commit to learning the job, that you are flexible and communicative, that you can set a good example and be consistent and reliable. Be positive in how you answer, emphasize how you've learned and grown. ACSM is supposed to be a leadership position, and our stores are lousy with bad ones. Be a good one.
you should also know your ring/tender, what OSAT is and the goals, explain C1TE and Quevision. Those are important technical details that are important to the company, so they should be important to you. They'll want to know that you fully understand and can explain all of those metrics.
somewhere I have the guidebook that managers use for these interviews. I sort of weaseled it out of a manager a few months ago. they call them BAR questions; they're going to ask you about a problem you've had at work, or a time you've had to lead a group, or a time youve had to juggle the demands of management, employees, vendors, and customers. And in your answers, they're looking for
Background - what happened
Action - what you did about it
Result - what you learned and how you applied it
so, expect to have some anecdotal answers to questions.
what they're looking for is to know that you can commit to learning the job, that you are flexible and communicative, that you can set a good example and be consistent and reliable. Be positive in how you answer, emphasize how you've learned and grown. ACSM is supposed to be a leadership position, and our stores are lousy with bad ones. Be a good one.
you should also know your ring/tender, what OSAT is and the goals, explain C1TE and Quevision. Those are important technical details that are important to the company, so they should be important to you. They'll want to know that you fully understand and can explain all of those metrics.
Good luck!
I guess coming up with BAR answers is actually really good for any job interview considering the lack of creativity in today's politically correct human resources departments.
I can't speak for this very position, but department head positions usually they will ask about your past Kroger experience, and how you will handle various situations that arise. They might test your knowledge on some things. If the position is in a store that is in bad shape, they should walk the store with you and ask you what you will do to fix it. Most store managers should be somewhat acquainted with each other in the area/district , so whichever store you come from will surely call your store manager to ask about you. If you have any questions pertaining to that store's dynamic, ask them there as that will show you are thinking ahead. For example, if you come from a lower volume store and you're headed to a high volume one, ask about any differences that may arise from such a transition. Be confident, curious, and knowledgeable and present yourself as someone who can handle situations as they arise.
see my earlier post in this thread. They have a work book full of questions; they can choose to ask whatever they want out of it. Be prepared to give BAR answers.
