I wonder if the Front End at my store will ever learn that they need more than two people out in the parking lot when it is around the holidays. All day today we had 10 on the stupid Que-Vision, which was funny, because that was the number of carts in the main foyer all day.
I left at 7 p.m. We were out of the large carts in the foyer. Didn't help that the rain was coming down.
Kroger will never run their business the way you, I or anyone else thinks they should. If the customers don't have carts, they can complain and management can call for help to round them up.
10 carts inside all day is so much better than what our store has on a regular basis. Yet somehow we get by each day.
I wonder if the Front End at my store will ever learn that they need more than two people out in the parking lot when it is around the holidays. All day today we had 10 on the stupid Que-Vision, which was funny, because that was the number of carts in the main foyer all day.
I left at 7 p.m. We were out of the large carts in the foyer. Didn't help that the rain was coming down.
But at 7 p.m. we should normally have some carts.
A Kroger store without very many (or any) carts in the foyer during holiday week (or the weekends, specifically Sundays - especially during the Church rush/afternoon hours), is common place, it seems. I've been in multiple Kroger stores and I can see it's a common issue, at least at the ones I've been to. I know it doesn't make you feel any better, but you're not alone that goes through this. Kroger is the only grocery chain in my area that seems to have a problem with keeping up with carts. Interesting...
Seems your front end supervisors would prefer to keep as many baggers inside bagging as possible instead of sending an extra one out to help with carts. I guess they feel bagging is a higher priority. I would schedule two on the parking lot if I had the people, but unfortunately it's a rare thing to have enough people to cover all that needs to be covered during the holidays, and it's especially tough when hiring fair after hiring fair primarily attracts minors and a store is already maxed out on the number of minors that can be on the payroll at a given time, so not having the actual bodies to give hours to hurts too.
When I went to Walmart on Saturday, there were no carts in the lobby.
I went outside to get one, no big deal I thought but what bothered me was that there was a TON of carts right outside the little door they push them in. How hard could it have been for them to open the damn little door up and push them in?
Today I had at least five people ask me if there were any dry carts.
My favorite was the lady who asked "Are they all wet?"
I responded, with as careful tone as I could muster, "Yes ma'am, there's not much we can do about it because of the weather."
And she got MAD at me.
I must have pushed more than 2,500 pounds of carts today.
Six-and-a-half hours of a shift. Half that outside. In rainy or wet weather.
We literally could not keep up with the carts.
Left at 7:30 p.m.
We still were trying.
Oh and to the ******* who left a half-eaten apple in your cart?
I hope Santa brings you a kick to your balls.
