I never received any experience pay. Started at $7.45, same as a lot of people who have never had a job. I have worked in customer service for 20 plus years. I know they only give credit for the last 60 months, but I was an assistant manager in a kitchen store for that time period. I have used a cash register!! I found out someone who worked at Arbys received .75 cent in experience pay when hired. Another person received .90 cent increase for being a cashier at Michael's. Makes no sense....... ugh.
That's something I don't understand either. I've worked several jobs, including one that I ended up leaving because they dropped my hours to practically nothing (try living on a 5 hour check every two weeks! Then getting laughed at when I asked for some hours), which was within that 60-day window. Started off at minimum, and gonna see a dime increase on my 1-year anniversary (if I make it that long; it is only 3 months away though).
I know a girl who was a manager at Subway and she was promised experience pay. She's been there at least 6 months now, and nothing.
when I got hired at kroger they were able to give me experience pay...it just took a while and I believe the store manager has to request experience pay.
I was told by the hiring manager/store secretary that I should get experience pay. She even told me on at least two other occasions it would be on my next check. That was almost 18 months ago..................
Getting experience pay in my store is almost impossible unless you held a union card at your previous job. And even then it's only $0.50 for each dollar over minimim wage. Better than nothing, I know, but still seems like a slap in the face.
I never received any experience pay. Started at $7.45, same as a lot of people who have never had a job. I have worked in customer service for 20 plus years. I know they only give credit for the last 60 months, but I was an assistant manager in a kitchen store for that time period. I have used a cash register!! I found out someone who worked at Arbys received .75 cent in experience pay when hired. Another person received .90 cent increase for being a cashier at Michael's. Makes no sense....... ugh.
Experience pay is decided on two things: one, that your experience is listed correctly in your paper work that gets sent to HR, and the second is that the HR person at the office sees it and gives you the right pay. There have been a few instances when I was in management where I submitted for a pay rate and HR shot it down, and also for where HR went way over the rate I had put in. Management can suggest a rate, but HR in the office is the one who makes that happen.
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My views don't reflect those of anyone, not even me. I may not have even made this statement. It's all lies, all of it!
HR at what level? Store? District? Regional? National?
The criteria, the process, the deciders . . . everything about experience pay seems to be cloaked in mystery. Maybe the corporation prefers it that way.
One new/experienced employee couldn't get even an acknowledgement from his district HR contact about his written submissions of claims to experience pay. A grievance is now pending at Step 3.
It also depends on the division you are in and if they still do experience pay. I'm in Nashville division and they phased out experience pay in the fall. Of course they won't tell anyone that. My job title changed so I tried to have my experience pay carry over to my new base pay and after two months of calling HR CONSTANTLY and never getting a straight answer I finally got my manager and HR manager involved and they said oh yeah you don't get experience pay. I just think HR doesn't know what they're doing but anyway. Ask your HR manager at your store. It would need to be in your resume or application as proof of employment because they count the months of customer service experience. Then they send it to HR corporate and they determine the actual amount. Keep asking and keep pushing! And if you are eligible for experience pay ask about back pay for the time that you've already worked so far!
