I had a guy come though uscan today and he was purchasing gift cards, several orders of them and about three at a time and was putting about 500 or so dollars on each of them. He paid for them with kroger gift cards, as they were the mastercard or visa ones. I've been an employee for ten years and this has never happened before on my watch and I haven't told anyone as I just really thought about it much later than when it happened.
i dont know that you can get fired for that, but in my division we dont allow customers to buy gift cards with gift cards. most of the time the person has paid for those gift cards with stolen credit cards. the more you funnel the funds through different processes the harder it is to trace the illegal activity.
I had a guy come though uscan today and he was purchasing gift cards, several orders of them and about three at a time and was putting about 500 or so dollars on each of them. He paid for them with kroger gift cards, as they were the mastercard or visa ones. I've been an employee for ten years and this has never happened before on my watch and I haven't told anyone as I just really thought about it much later than when it happened.
As the other poster said, most divisions have policy against buying Gift Cards with Gift Cards. I almost did that at my store, and my PIC caught it in the middle of it and told me that's a no-no. Will you get fired for it? It's hard to say. It depends on the policy at your store. There's another problem you have to consider too:
Not only are people not supposed to buy Gift Cards with Gift Cards, but there's also usually a policy stating how many gift cards they can do ($2000 I believe is what they say it is). Anything more than that, they're usually sent to Customer Service to make the transaction so it can be logged better. So that's two things that the guy may have been doing that broke policy.
I don't think you can get in trouble over it but I wouldn't say anything... I mean there isn't anything you can do now anyway and ratting yourself out would only cause headaches at least.
So, unless someone comes up to you and asks you about it pretend that it never even happened. Take it as a learning experience for the future and move on. Best of luck!
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Would you like fries with th... I mean, your milk in a bag?
Don't volunteer any info unless management starts asking questions. They can find out it's you just by looking at the register number and who was logged on at a specific time. Again, don't say anything. If management doesn't say a word, then your good. Then if the situation comes up again call for a manager and ask if it can be done. If management says 'go ahead' then it's all good.
shouldn't the register stop it then if people aren't allowed to buy gift cards with gift cards? registers always stop other things like green dot cards with debit cards and stuff like that
shouldn't the register stop it then if people aren't allowed to buy gift cards with gift cards? registers always stop other things like green dot cards with debit cards and stuff like that
In certain situations that's the case. However, I think because it's a policy thing and not hard-coded into the system, it's not going to block it automatically. It would require an Update to the PoS system to make it reject gift-cards being used as payment. That's not saying it couldn't. They very well could (and I think should), but I don't think they'll do it.
You better tell your union. We have a clear cut rule against that. Money laundering at best, but when these cards are deemed manipulated or corporate finds out, you are history. Do not talk aboiyt this with anyone else, but Monday, call the union!!!! Our district just fired 20 people in one fell swoop 2 weeks ago for this. Its like selling to a minor. No way around this.
I had a guy come though uscan today and he was purchasing gift cards, several orders of them and about three at a time and was putting about 500 or so dollars on each of them. He paid for them with kroger gift cards, as they were the mastercard or visa ones. I've been an employee for ten years and this has never happened before on my watch and I haven't told anyone as I just really thought about it much later than when it happened.
Has anyone in the ten years you've been employed at Kroger explained the policy to you? I know each year around Christmas they make us sign papers again about the credit card policy. Reminding us to check for ID, amounts we can sell, etc. Our store does allow purchase of gift cards with a credit card, but not another gift card. I just can't believe they haven't informed you of this policy if you've been there as long as you have. I can't understand why you didn't know unless you are just new in that position.
Who knows. It may have just been another case of some fuel point fanatic that thinks saving $5 on their gas bill was actually worth walking into a Kroger and buying gift cards.
