Yeah, I noticed our schedules have been printing with Saturday at the beginning now for the past couple of weeks and management has been clueless as to why it's been like that. I personally don't see the reasoning behind the change, but rather than revise eSchedule, I'd rather just see them dump it like QueVision and admit that, like QueVision, eSchedule has been a failure. It just seems like to me, ever since eSchedule was rolled out a couple of years back, far more frequently now, availabilities/requests are being ignored, schedule gaps are more frequent (with some necessary tasks not having people scheduled at all) and that stupid eSchedule rating that CSMs worry so much about (get a bad rating = get chewed out big time by a FEC/member of management) limit what they can do based on individual store needs (one size does not fit all... not a hard concept!).

Some of the above problems are due to bad/not well trained CSMs that don't want to/don't have the time to make the necessary tweaks upon running the autoscheduler, but I feel there are some design flaws underneath the software that require CSMs work extra hard to overcome, and not all of them are skilled enough/care enough to put in the extra effort. I know other department heads have the same issues, but I think it's worst for CSMs because they have more people to schedule and more tasks that need people assigned to.