We use a power pallet jack and straddle stackers at the stores. I have never seen a store with a forklift.
Power jacks are used to unload trucks and move heavy pallets around. A straddle stacker is used to un stack pallets. There are times that it would be nice to have access to a forklift tho. The warehouse uses forklifts to load the trucks and to get the pallet off the truck, we need to be able to do the reverse. Occasionally, I have had to restack entire pallets just to get the truck unloaded. I had two water pallets parked sideways next to each other. There was a broken piece of wood from a pallet causing them to be locked together. The only way to get the pallets off was to restack one of the water pallets.
I have heard a manager say they are not allowed to purchase a power pallet jack unless it is a new store. To replace a battery costs $6k plus. So, they have to replace a cell at a time unless most of them are fried.
I do think they use an outside company to do repairs.
-- Edited by Anonymouse1 on Wednesday 9th of December 2015 07:31:57 PM
Yup, purchased. It's also Kroger techs that come in and work on them, unless it's something that they must contract out to someone else for some specialized repairs.