so I was told two weeks ago I was being trained in the office along with another girl. However, she already has her over ride and they gave a guy an over ride who just tosay turned 18 and he's not even next in line to be trained. if the girl already has her over ride than I should have mine. Should I go to my main supervisor or just let it ride?!
I assume that he's talking about the office supervisor override. If so, then when they start scheduling him for supervisor/office shifts then he should be given a set of keys with an override.
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Would you like fries with th... I mean, your milk in a bag?
How many hours have you actually worked in the office? I can guarantee you that as soon as you work a couple of days by yourself in the office and have to continually call someone over and over again for an override they will get you an override. And a password for Western Union. And of course they will say "oh, I didn't realize you didn't have one!" Then they will pass the blame "well Cindy should have given you one, I can't believe she didn't".
Well you are certainly confusing this whole thing aren't you? You wrote......"I haven't been trained yet. But two people who also have been trained already have them."
I take that to mean that two people have been trained have an override. I'll wait while you read what you wrote. Ok. But now you say (see above) "no, these people have NOT been trained". Seriously, you can't have it both ways.
Point is... Management probably changed their minds about the override. Nothing you can do there. Do these people have seniority over you at all? I'd check into it and ask management. IF you get your override, be sure to take care who you let use it and how you use it yourself. That card is linked to your employee ID and under your name. So
If it's mishandled ANY and ALL problems can and WILL be directed towards
YOU. No matter who uses it.
Maybe the girl and the 18 year old guy need the overrides while working on the floor. What hours do they work? When I worked late at night as a cashier I needed an override because management and the floor supervisor left earlier than I did. I couldn't be left on the register without an override. Or those darn rainchecks they seem to keep in the safe.
Point is... Management probably changed their minds about the override. Nothing you can do there. Do these people have seniority over you at all? I'd check into it and ask management. IF you get your override, be sure to take care who you let use it and how you use it yourself. That card is linked to your employee ID and under your name. So If it's mishandled ANY and ALL problems can and WILL be directed towards YOU. No matter who uses it.
This. I've had cashiers try to use mine to override unauthorized WIC items and hand-key the account numbers on a starter check (which we aren't allowed to take, or else it's an instant write-up). I ALWAYS check to see what needs overridden first.
The 18 year old does. But the point is my supervisor keeps telling me I'm next in line. He's not. So I'm going to see what's going on. The butt head shouldn't have told me I was going to be in it if he was going to be training me soon
The 18 year old does. But the point is my supervisor keeps telling me I'm next in line. He's not. So I'm going to see what's going on. The butt head shouldn't have told me I was going to be in it if he was going to be training me soon
Ok, there's the problem! Your SUPERVISOR has nothing to do with it. Only the manager.
Then he has the say so. Unless store management themself say "hey train Jn1996," then there's very little to nothing you can do if he changes his mind.
Case in point: I've been "next in line" to get a key to our liqueur cage in the back for a while. The reason is so that I don't have to travel "across the whole world and back" to find the guy with the key. He was supposed to have one made up, but he keeps saying "they" (him) keeps putting it off. I kept asking and asking until he finally said "they" (he) doesn't want to give me one because "they" (he) changed their (his) mind and felt it wasn't needed.
There was not a damn thing I could do about it.
this guy I am talking about is our receiving clerk
-- Edited by mega-kitteh on Sunday 24th of January 2016 11:20:48 AM
Then he has the say so. Unless store management themself say "hey train Jn1996," then there's very little to nothing you can do if he changes his mind.
Case in point: I've been "next in line" to get a key to our liqueur cage in the back for a while. The reason is so that I don't have to travel "across the whole world and back" to find the guy with the key. He was supposed to have one made up, but he keeps saying "they" (him) keeps putting it off. I kept asking and asking until he finally said "they" (he) doesn't want to give me one because "they" (he) changed their (his) mind and felt it wasn't needed.
There was not a damn thing I could do about it.
this guy I am talking about is our receiving clerk
-- Edited by mega-kitteh on Sunday 24th of January 2016 11:20:48 AM
Oh hell they used to do that to me when I worked drug/gm. We had all of our formula, expensive products locked up in the cage. I got so tired of running around the store to find the key that I finally just picked up the phone in the backroom and paged "Mark to the backroom" or whoever the manager on duty was. Then I waited for them to come to me. They finally just left their keys with me for awhile. I'm not playing that game.
Do you know how to use the override? Do you know when you are allowed to use it? Do you know when you aren't allowed to use it? Are you willing to take complete responsibility for it (including if other people use it)?
If you answered no to any of those questions, you shouldn't have an override. If you don't need an override frequently, you shouldn't have one.
From your responses, it sounds like you want to be trained, yet you insist that it is the override, not the training that you want. Why is that? If you talk to your supervisor/manager in the same way that you are posting here, they probably don't want to give you an override because you seem suspicious and shouldn't want an override that much.
Did you and your manager sign a legally binding contract stating that you would be next in line? If not, then he can change his mind. His job is to do what is best for his department. He might have decided that other people would be a better fit than you. He might have decided that you aren't mature enough to have that much power and responsibility (which seems like it is very possible based on your posts). Work hard and learn quickly and you'll eventually get what you want. Whining about it won't help.
