i went to work today only to be told that a customer complained because i burped. i wasn't even around them. some people really will complain about anything.
-- Edited by firedreams on Wednesday 27th of January 2016 05:16:17 AM
Yeah, we're in a time where 'customers' will whine and cry and drop dime over anything. Everything's a perceived offense. "Who is your manager, I'm going to report you RIGHT. NOW."
Some of these turds seriously need their heads beat in.
Hi I was told your story was fun but it wasn't. Can I get a refund? And let me speak to your manager, you obviously don't know what you're talking about. I'm sure he'll give me a $10 gift card for the inconvenience too.
Yeah, we're in a time where 'customers' will whine and cry and drop dime over anything. Everything's a perceived offense. "Who is your manager, I'm going to report you RIGHT. NOW."
Some of these turds seriously need their heads beat in.
Sad thing is they only do it because it works. Our manager bends over backwards to please customers, always takes their side regardless of policy (making the service desk people look like we're incompetent in the process), and hands out customer satisfaction gift cards ridiculously liberally. If management actually stuck to written policy, customers would quickly learn that whining and crying won't get them anywhere but an escort out of the store. On the flip side I guess store management is afraid of upper management yelling at them if the customer whines to "corporate". It's spineless all the way down.
You're 100% right, 4011, and having experienced it myself as a manager I can't describe enough to you how bullsh!t frustrating it all is. And the perpetrators damn well know it, too.
I once watched a store manager from Menards rip up a particularly douchey customer's contract and throw the pieces at him, telling the prick "Get out of my store, we don't want your business." Today? That manger would be completely fired.
Join the club. A customer complained because I coughed. I was sick, but I had walked away from the register to cough then I washed my hands after.
You sure didn't say that in your other post. In this one you walked and washed. In the other post you turned and sanitized.
Sorry Danielle, but the customer is right on this one.
You probably coughed all over the place and on their groceries then wiped your hand on your shirt or your pants. And you can't defend yourself because you are a liar lol!
Hi I was told your story was fun but it wasn't. Can I get a refund? And let me speak to your manager, you obviously don't know what you're talking about. I'm sure he'll give me a $10 gift card for the inconvenience too.
I agree. I did not have any fun when I read the story.
I once had a customer demand to see a manager because I refused to sell alcohol without seeing an ID. I now ignore all "Customer First" pages and joyously await the end of the Hominoid Age.
I once had a customer demand to see a manager because I refused to sell alcohol without seeing an ID. I now ignore all "Customer First" pages and joyously await the end of the Hominoid Age.
I refused to sell alcohol to a red eyed underage looking punk one night. He aruged and aruged with me and I flat refused. So he went to the manager and she sold it to him. Way to back up the rules Kroger management! He was also clearly underage. I should have reported that manager.
Oh slave, you don't even work at Kroger but yet here you are, trolling the site. Get a life.
I know as a troll that you have your head up your ass, but if you blinked the feces away a few times you would see that this is an OPEN forum for ALL to post, previous and current employees included. And if you check my post count, I think you will find it is much higher than a troll like your own who is too cowardly to come out as a posting handle.
Please feel free to find the Simple Truth brand bleach and drink the contents.
