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Post Info TOPIC: The new standards program is killing me
Anonymous

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RE: The new standards program is killing me
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I mean we have 16-20 people who are "customer 1st promise facilitators" I'm not sure why this position exists but all these idiots do is come into the store to stand around and tell us to be "positive" and "friendly" then they go sit in the office and send more of those junk emails we all love. I just don't understand why we waste money on this gar when the stores are so obviously understaffed yet we can't afford more minimum wage labor despite the fact you know they're paying those aforementioned 20 idiots a $50k a year salary?? 



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We had one walkthrough and while we did everything, we still had 8 overflowing carts of go-backs. As in if you so much as look at the cart stuff starts falling out on its own full. Well we hid all 8 carts in our compressor room. Normally corporate doesn't look inside our compressor room. Haven't for years, but this walkthrough they decided to. All of a
Sudden our amazing walkthrough went out the door. It seemed
Like gobacks were a priority. :/

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mega-kitteh wrote:

We had one walkthrough and while we did everything, we still had 8 overflowing carts of go-backs. As in if you so much as look at the cart stuff starts falling out on its own full. Well we hid all 8 carts in our compressor room. Normally corporate doesn't look inside our compressor room. Haven't for years, but this walkthrough they decided to. All of a
Sudden our amazing walkthrough went out the door. It seemed
Like gobacks were a priority. :/


lol.

I am not going to post where we hide our gobacks and damage during a special visit!  I don't want someone from corporate to read this and decide to look there... 



-- Edited by Anonymouse1 on Monday 2nd of May 2016 07:03:04 AM

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Anonymous

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mega-kitteh wrote:

We had one walkthrough and while we did everything, we still had 8 overflowing carts of go-backs. As in if you so much as look at the cart stuff starts falling out on its own full. Well we hid all 8 carts in our compressor room. Normally corporate doesn't look inside our compressor room. Haven't for years, but this walkthrough they decided to. All of a
Sudden our amazing walkthrough went out the door. It seemed
Like gobacks were a priority. :/


 That's hilarious.  I can just picture it.



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I know during one of our other store visits, we had a reefer truck, because this was when our freezer was being torn apart and replaced.

Guess where a lot of random departments (like drug gm) hid their stuff. As far as i know, they didn't look on it.

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Anonymous wrote:
Turd Ferguson wrote:
Anonymous wrote:
Turd Ferguson wrote:
Anonymous wrote:

^^yup you are dead on. Then we get walked a few weeks later and it looks like **** and they act like it should look as good as the walk we used all that ot on. With how bad the hours are lately we have no choice but to cut corners and it's every single department the stores are so understaffed in comparison to the "standards" they expect it's a joke. I also love how they blame all of the warehouse out of stocks on us...none of my out of stocks are caused by me I order everything I need every load if something doesn't come in when I order it it's not my fault I also love how every new reset we have makes the store look more and more like **** I recently had a new hydration bottle set put in and there's 10 items that are unauthorized or not on file......lol.


 I feel for ya, there.  Some months back, we got a surprise visit from a few of the district VIPs a week or so after a big walk, and one of them dug into one of the produce dept walls found a whole bunch of outdated product.  While no one wants that on their shelf or wall, s#$% definitely hit the fan.


And yet nothing ever changes. Rather than the district VIPs do the smart, sensible thing and explore the root causes of why things are the way they are (understaffed stores, underpaid/disgruntled/stressed workforce, inadequate training, poor/ineffective management oversight) and address the issues, instead the "solutions" consists of write-ups, threats and intimidation. This is why things will only continue to worsen in Kroger stores. When things get bad enough that the turning point finally hits, stores are going to start bleeding money rather than seeing growth every year. Then, attempting to fix the aforementioned problems will only be harder and that much costlier, too. Right now though, the attitudes of those at the top and near the top of the company are more wrong than right and it continues to have a demoralizing effect on those working in the stores - and at a pace that's only accelerating with time.


 Absolutely THIS.  It's a sick corporate culture that trickles downward.


a major issue is that the company is wayyy too top heavy we have all these supervisors district managers execs and they keep making more of these useless job positions, there's like 10 people that could be cut down to 1 but instead of cutting those jobs to save $$$ they continue to cut hours and positions at store level which doesn't make any sense because we're paid less than anyone and we are doing all of the work why do we need so many idiots to "supervise" tje continually dwindling workforce in the stores? Yet they continue to create more of these jobs so somebody's friend or kid or an ass kisser can sit at a desk and sendIngrid me the same email 10 other people already did all while making more than any of us busting our butts at the store everyday.


 Yeah... WAY too top heavy.  I've noticed that when we get ready for these walks, the same people seem to crawl out of the woodwork from the regional office, and I notice a lot of redundancy, or a lot of grey area as to exactly what they are supposed to be doing.  I even wonder if some of them ever had any actual direct contact with the departments they oversee prior to taking their current position in the company.  Granted, this isn't all of them.  Some of those folks aren't bad... I'd even go as far as saying I like a few of them. 

Fact remains is that its a very bloated middle section in mgt., and they get their marching orders from people we don't even see at the store level a lot of times, and there is a huge disconnect.  I get it... They're trying to do their jobs, and they probably get screamed at harder than we do at the bottom.  I think a big problem is that rather than telling the higher ups that these programs just don't work, they'd rather "cheat" and scurry around like rats to accomplish these walks, kicking the can further down the line.



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Anonymous

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Anonymous

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Understand that Kroger can run background checks when ever they choose and on who ever they choose. Getting to the point, these background checks show social sites you visit and your user name you choose for your profile. In internet land every thing is for sale this includes your social media Lol B-WARE.

 

 



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