The grocery mgr is ranked 3rd in the store. Store mgr first, then co mgr(asst mgr), groc. mgr, then front end mgr. BTW. As in any business, always follow military chain of command, that is you follow your most recent command. If that order conflicts with a higher ranking order, you follow your most recent order, but let that person know of the others command.
The grocery mgr is ranked 3rd in the store. Store mgr first, then co mgr(asst mgr), groc. mgr, then front end mgr. BTW. As in any business, always follow military chain of command, that is you follow your most recent command. If that order conflicts with a higher ranking order, you follow your most recent order, but let that person know of the others command.
what does a grocery manager have over, say, a deli manager, meat, produce, etc? I don't think there's anything they have that puts them ahead. Now since frozen food, drug gm, etc are sub departments of grocery I can see how he might have rank over those, but not third (alone) in the whole store.
It has always been that way. Industry wide. The grocery mgr has always been #3. Before the days of co mgrs., the grocery mgr outranks every othe dept head. This usually only applies to customer complaints though. This is not to say they can tell other dept heads how to run their dept
technically whatever youre scheduled to do is what youre suppose to do. In my store file maintenance > grocery clerk. tags are only twice a week and have a specific time limit that it needs to be done. honestly you should probably ask your store manager though since he/she is the head honcho. all my store managers prefer tags being done since they lose money if its the wrong prices up.
What does a grocery manager have over, say, a deli manager, meat, produce, etc?
The grocery manager is a member of management. Deli, meat, and produce have department heads, not members of management.
Is this true everywhere? in my store our grocery manager is a regular employee, i mean she's in kroger uniform, not dressed like a store manager. i know she is the highest in command when there's no store management around though.
Scenario: clerk works most nights on grocery crew, but on wednesday is scheduled in file maintenance to hang tags.
Question: Does the grocery manager have the authority to take the clerk off file maintenance and work grocery instead?
I think it would depend on who was the one who actually scheduled the clerk to work in file maintenance. If the store manager or an assistant manager scheduled the clerk to hang tags, then the clerk should hang tags unless the manager who scheduled him or the manager above him/her tells the clerk to do what the grocery manager says.
It's true in Southwest-Dallas, at least. Grocery managers are the lowest level of management, ranking fourth where associate managers are in place, and are hourly management, i.e., they punch time clocks and get time-and-a-half for over 40 hours weekly. As members of management, grocery managers outrank all clerks, which includes department heads and leads (sub-department heads).
Skeleton scheduling makes grocery managers overnight stockers as well as supervisors, so they dress to chunk freight.
Associate managers (where present), are above grocery managers and are in charge of Grocery and its sub-departments, Dairy and Frozen. This has been a salaried position (no time-and-a-half or limits on hours demanded). Associate managers usually do the grocery orders and build dry-grocery displays.
Co-managers rank above associate managers.
Store director/manager is number one in the store, of course.
I've seen all four levels of management raid resources (labor), robbing Peter to pay Paul. That's managing for metrics.
It depends. Why was it done? Was there a call out? Was that person one of "theirs" and they were just pulled back to doing their regular job?
File maintenance, like fuel, is sub dept of front end. The file lead may or may not have access to schedule their crew. In some stores they're scheduled by the front end schedule writer.
Who makes up the tag crew varies. It's usually front end people just because front end has extra bodies but I've seen grocery clerks and others assigned too. Some depts handle their own tags.
Sh*t runs down hill. Store management is not above shorting a tag team because of some other need like the overnight cashier calling out in a 24 hr store because district will be ticked off and they don't want to be taking those calls. They're also not above shorting the front end of morning help because tags didn't get finished.
I've not met a grocery manager that didn't think of themselves at the next best thing to God Almighty. They love to take what they want rather than be cooperative. It'll be like... ok your shelves got conditioned because you pulled a front end utility clerk in overnight but then no one is there to clean the restrooms, etc. Shelves are pretty but f*** the customer experience. Awesome! They get away with their BS and front end catches hell because there's no replacement due to availabilities or no one wanting to answer the phone at 7am.
Here its a tiny bit different, Store Director is highest command, Assistant manager is second, SOM / ACSM is third, Grocery Ops Manager is 4th, and Center Store Lead is 5th, then come the Dept Leads (hourly).
Here its a tiny bit different, Store Director is highest command, Assistant manager is second, SOM / ACSM is third, Grocery Ops Manager is 4th, and Center Store Lead is 5th, then come the Dept Leads (hourly).
store director? you mean store manager?
assistant manager? you mean co-managers?
SOM/ACSM? never heard of that
Grocery Ops Manager? never heard of that either (are these co-managers who are "over" the other departments? we have 2 co managers who each have specific depts they deal with)
Here its a tiny bit different, Store Director is highest command, Assistant manager is second, SOM / ACSM is third, Grocery Ops Manager is 4th, and Center Store Lead is 5th, then come the Dept Leads (hourly).
store director? you mean store manager?
assistant manager? you mean co-managers?
SOM/ACSM? never heard of that
Grocery Ops Manager? never heard of that either (are these co-managers who are "over" the other departments? we have 2 co managers who each have specific depts they deal with)
Center store lead? WTF are those?
Positions are called different things in different divisions. Here we're going through a switch, now everyone is being called "leaders".
Management is being redirected, before each manager had certain departments they were over, now it's different tasks. Merchandising Manager, Ops manager, HR manager, etc.
If i remember right, UC works for one of the Kroger company's more recent acquisitions too so they might have already called their people different things than what we're used to.
Here they're trying to call Co-Managers "assistant store managers" now, and department managers are department heads or leaders.
Here its a tiny bit different, Store Director is highest command, Assistant manager is second, SOM / ACSM is third, Grocery Ops Manager is 4th, and Center Store Lead is 5th, then come the Dept Leads (hourly).
store director? you mean store manager?
assistant manager? you mean co-managers?
SOM/ACSM? never heard of that
Grocery Ops Manager? never heard of that either (are these co-managers who are "over" the other departments? we have 2 co managers who each have specific depts they deal with)
Center store lead? WTF are those?
Store Manager is basically the head honcho also referred to as Store Director as we are a recent acquisition (about less then a year) by Kroger.
Our assistant manager is the second in command behind Store Director / Manager if they are not in and will assume their duties and "take charge" of the store in Store Director / Manager absence.
SOM / ACSM (Store Operations Manager / Assistant Customer Service Manager) is one position (but really should be two people. Basically our HR person in store and who handles scheduling, as well as helps the front end manager.
Grocery Ops Manager is in charge of grocery and all sub departments (frozen, dairy, grocery, n pricing / tagging office)
Center Store Lead is a manager level employee who is in charge of Night Shift Grocery (starts after 4pm til 4am) an is the Manager On Duty during Nights and if no other management is on site, so is also a keyholder for opening n closing.
All Dept Leads are hourly employees who are the heads in their individual departments but are also trained n authorized to be a Manager on Duty (as they have alarm codes for each dept that operate store wide) if MOD is not available (if Center Store Lead calls in and someone needs to take over if management is not on site) The leads also write their department schedules and submit them to SOM / ACSM for input into Kronos.
4hourrush wrote:
If i remember right, UC works for one of the Kroger company's more recent acquisitions too so they might have already called their people different things than what we're used to.
Here they're trying to call Co-Managers "assistant store managers" now, and department managers are department heads or leaders.
4hourrush is correct. Less then a year.
-- Edited by UC151 on Monday 3rd of October 2016 10:31:15 PM
-- Edited by UC151 on Monday 3rd of October 2016 10:31:54 PM
-- Edited by UC151 on Monday 3rd of October 2016 10:37:51 PM
