I remember my first day exactly 6 years ago last saturday....uhhh I mean 10 years ago (I'd hate to narrow it down too much!). I remember what it was like, it wasn't horrible, but it was completely new to me. In comparison, what do you think new people these days, who get a job (lucky them) see when they come in to work for the first time(s)?
1. MORE job duties for LESS money
2. No more thourough training at a
Training store, all training takes place at the hire store by already busy employees
3. Unhappy employees
Um, I think 4hourrush summed it up pretty well. I've seen all of that and I'm 5 weeks in. Will add to that all the rush to keep things filled or to do particular tasks when sometimes there is like 4 to 5 different ways of doing it. And once the Dept. head ask how is the training going, can't really say much(at least personally speaking) cause I'm not sure exactly how much I should know by now. Or if they are asking in general if the training is going on at all period. And might I add too that none of the co-workers really seem to grasp the concept of what is team work to make particular tasks go much more quickly. I would think some sort of situation would have been established well before now, given that part-timers only work so many hours a day or night and there is always so many task at one given time, especially for closing hours.
Second, third, and forth what you have said all day long Mega-Kitteh on the training! I had been asked about it by one of the overhead Deli/bakery folks at my current training store. He asked how's the training and all I can say was not really happening past the one day. Unless they consider being told to do this or that by various people. But not really how or why we are doing it this way. Which adds to the fun of the back up running around and telling people if we don't have X, y, and z done the higher ups will royally chew our ass for it. But I don't know, maybe if you properly trained folks and had some of the cleaning practices going since you began over here. It wouldn't be such a huge deal when the guy comes around. Cause you already are on top of it.
My first day 8 years ago I was given a box cutter and price gun. Put in the laundry aisle and told to get it done! Eventually, I worked my way to running laundry, soup, pasta and bake aisles each night. My training was being told how to do things when I wasn't doing something I was supposed to be doing. Common sense helped me build my own techniques.
Now, when I get new hires to train, they are supposed to spend the first few weeks working with me. I spend most of my shift doing manager type stuff before I actually do any real stocking work. They way I train is to let the new hires team up with my better workers to get a feel for what is going on. I have only had one new hire that after a month works like he has about 4 years experience. Never spent a day working any type of stock. I tell him how something is to be done and he follows those instructions everytime. He is the best new hire I have ever seen at kroger.