I recently rang up my brother and was told by the supervisor on the floor afterwards that I am not allowed to ring up any family or friends including my boyfriend if he ever came in.She then went on to tell him that he could not be in the customer service area because he is distracting....He was just grabbing his bags.Just wondering what the policies are.Any help wpuld be great.Thanks.
Agreed - DO NOT RING UP FAMILY AND/OR FRIENDS OR ANYONE YOU KNOW!! That is common sense. I work in the deli, and deli clerks are under the same policy - don't wait on family/friends.
When I was hired, I was told not to even let family members use my Kroger card, even my spouse who works for Kroger, because it was considered theft.
The point of the story is, don't do anything to attract attention to yourself.
Generally, you are not allowed to ring up family or friends. Including spouse/partner or their family. This being it is very easy to charge, say, $2.00 for a product that's supposed to be $2.50 or even charge $2.00 for a product priced at $6.99. In fact we fired a guy that did such. There were a lot of suspicious generic ring ups in his register. Eventually found out that he was discounting product for family and friends,
Agreed - DO NOT RING UP FAMILY AND/OR FRIENDS OR ANYONE YOU KNOW!! That is common sense. I work in the deli, and deli clerks are under the same policy - don't wait on family/friends.
When I was hired, I was told not to even let family members use my Kroger card, even my spouse who works for Kroger, because it was considered theft.
The point of the story is, don't do anything to attract attention to yourself.
Family members residing in the same household may use the same card since they're all connected to the same address.
Agreed - DO NOT RING UP FAMILY AND/OR FRIENDS OR ANYONE YOU KNOW!! That is common sense. I work in the deli, and deli clerks are under the same policy - don't wait on family/friends.
When I was hired, I was told not to even let family members use my Kroger card, even my spouse who works for Kroger, because it was considered theft.
The point of the story is, don't do anything to attract attention to yourself.
Family members residing in the same household may use the same card since they're all connected to the same address.
Not according to what I was told when I was hired. When I started, my wife and mother also worked there. I was told by store management to use my card only and my wife had to have her own card. If my wife and I were caught using each other's card it was grounds for termination for theft. Management said this because it would look like we were letting friends and customers use our cards to get our discount.
Not according to what I was told when I was hired. When I started, my wife and mother also worked there. I was told by store management to use my card only and my wife had to have her own card. If my wife and I were caught using each other's card it was grounds for termination for theft. Management said this because it would look like we were letting friends and customers use our cards to get our discount.
How does you using your wife's card and vice versa make it look like you're letting friends get your discount? You're married and I assume you're living in the same household with the same mailing address. It's not as if you're letting your brother, who lives across town, use your card. It sounds like your managers are lacking what a lot of people in authority seem to lack: common sense.
Not according to what I was told when I was hired. When I started, my wife and mother also worked there. I was told by store management to use my card only and my wife had to have her own card. If my wife and I were caught using each other's card it was grounds for termination for theft. Management said this because it would look like we were letting friends and customers use our cards to get our discount.
How does you using your wife's card and vice versa make it look like you're letting friends get your discount? You're married and I assume you're living in the same household with the same mailing address. It's not as if you're letting your brother, who lives across town, use your card. It sounds like your managers are lacking what a lot of people in authority seem to lack: common sense.
I agree with you, it didn't make sense to me either since my wife and I obviously have the same mailing address. I agree, lack of common sense on management's part.
She then went on to tell him that he could not be in the customer service area because he is distracting....He was just grabbing his bags.Just wondering what the policies are.Any help wpuld be great.Thanks.
That part right there, thats bull****. There is nothing remotely like that. A manager telling a customer not to use store services in general is asinine.
I try to be in a sexual relationship with as many cashiers as possible, at every store I've worked in. A nickel here, a dime there, those discounts do ad up!
Not according to what I was told when I was hired. When I started, my wife and mother also worked there. I was told by store management to use my card only and my wife had to have her own card. If my wife and I were caught using each other's card it was grounds for termination for theft. Management said this because it would look like we were letting friends and customers use our cards to get our discount.
So does that mean if a husband and wife both work at the same store and one of them gets a digital coupon on their card for a free carton of ice cream, they're not allowed to share that ice cream with their spouse?
