Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: Does your store still put ex-Courtesy Clerks (now cashiers) on lot lists?
Anonymous

Date:
Does your store still put ex-Courtesy Clerks (now cashiers) on lot lists?
Permalink   


It's super annoying when they do this at our store, why make a trained cashier still push carts in 100 degree weather when you have baggers for this very job? 



__________________


Senior Member

Status: Offline
Posts: 186
Date:
Permalink   

At my store, even if you were hired as a cashier, with cashier pay, there's still a chance e-schedule will say you're a Courtesy Clerk for certain shifts, which means there's a high chance you might do carts.

Unless you're 50+ years old and a woman for some reason, then you just bag (but younger women and older men who are CCs for the shift still get carts)

But due to the demands of Que Vision, many supervisors will keep those that know the register inside for their shift, regardless of what the hourly cart list says, or just have the cashier get carts only once.

Having an impressive ring tender increases your chances of NOT doing carts anymore.

When I was new and my ring tender sucked I did carts maybe 50% of the time. Now, I'd say I do them less than 5% of the time.

I honestly don't mind getting carts in the summer because we get free ice cold water when we do it. I hate rounding up carts when it's freezing and cold and rainy.

I also hate it when it's a 2-10:15 CC shift, and I'm on register all day except the last hour when I need to clear lot because all of the actual baggers are gone. At that point, I'm ready to go home.



__________________


Veteran Member

Status: Offline
Posts: 66
Date:
Permalink   

Well I am 44 Utility Clerk and I am never scheduled for carts. From time to time I will be asked to help bring in some carts when there is none in the lobby. Usually when I  get called I bag but I hate bagging down by the door (our store only has one set of doors) anyway no one wants to bag by the door. If I go by the door it seems I get stuck there for hours and I have other things to do. Our store may be different I usually stay busy doing sweeps restrooms and trash and other small task. Tuesdays I break down cleaning supplies, Friday or Saturday I order supplies. It don't seem like it would be but doing sweeps and restroom checks keeps you busy especially when.

Anonymous wrote:

Doo Doo Doo that's all I do. Is come to Kroger and Doo Doo Doo. Your trip to Kroger is not complete without going to the restroom to do a Doo Doo Doo.


 I love that it was so funny and is so true.



__________________

I have moved my forum

http://computersetc.prophpbb.com/

Visit my Discord

https://discord.gg/9NfDRA6



Guru

Status: Offline
Posts: 322
Date:
Permalink   

Win7User wrote:

Well I am 44 Utility Clerk and I am never scheduled for carts. From time to time I will be asked to help bring in some carts when there is none in the lobby. Usually when I  get called I bag but I hate bagging down by the door (our store only has one set of doors) anyway no one wants to bag by the door. If I go by the door it seems I get stuck there for hours and I have other things to do. Our store may be different I usually stay busy doing sweeps restrooms and trash and other small task. Tuesdays I break down cleaning supplies, Friday or Saturday I order supplies. It don't seem like it would be but doing sweeps and restroom checks keeps you busy especially when.

Anonymous wrote:

Doo Doo Doo that's all I do. Is come to Kroger and Doo Doo Doo. Your trip to Kroger is not complete without going to the restroom to do a Doo Doo Doo.


 I love that it was so funny and is so true.


 I wish I was still under my old job title (in the Kroger System at least) as I am still listed as Utility, but on the associate survey, I had to put Courtesy or my department. I hope Corpo doesn't change us over to CCs as honestly, we already do both jobs (cc and uc) and now I am in top 5 seniority for the dept and I've only been with Krog over a year. Then our contract is up for renegotiation sooner or later, so that makes it even more fun now that our Company got put under Krog and are going through a remodel. This is going to be an interesting few months. 

To OP, honestly you shouldn't be surprised. Anyone can go out on carts, hell our entire management team except the Center Store Lead and Store Director (who were up front on FE) were out with us on carts one day with two of us outside and another person from Grocery cause we got hit with a HUGE rush (I'm talking down the aisles long, all departments n management including Store Director were stretched thin as all help was up front.) Anyone in the store ca be asked to go on carts, it does not matter, job classification be damned. What Store Director / Management level wants, they get, even if they're right in the thick of it with us doing the job too. Because customers come first. End of story

 



-- Edited by UC151 on Wednesday 26th of July 2017 01:32:57 AM

__________________


Senior Member

Status: Offline
Posts: 186
Date:
Permalink   

My co-manager, and clerks from Grocery, Produce and Dairy will all go get carts too, when some unforseen apocolyptic mob descends upon the store, leaving us with no carts, but that's very rare and only in absolute dire emergencies.

There's a difference between THAT, and being scheduled on the list by yourself, a few hours at a time throughout your shift, despite being told you've been promoted to cashier.

So I can understand why that may tick off the OP. Our stores may also base that sort of thing on seniority, and abilities.

When I was getting carts frequently there were 4 other cashiers who would do so too, but they all had 6-months to a year seniority over me, 2 of them would supervise and they all knew U-Scan (at the time, I didn't), so that's probably why I was on the list more often than them.

So like I said, the solution OP is to do your best at being a friendly cashier, improve your speed, and ask about learning U-Scan, and before you know it, you'll stop seeing your name on the list.

__________________


Guru

Status: Offline
Posts: 1498
Date:
Permalink   

I am not sure what the other contracts say.

But, at my store, a clerk is a clerk.  Everyone gets carts if the store manager says to.

During snow storm shopping, I was outside collecting carts with the CSM and Produce manager.

When we had our grand opening, all of the night crew was collecting carts at 11pm before they started their work.



__________________

Here for the fun working environment.

Anonymous

Date:
Permalink   

I am technically an APC (All-Purpose Clerk) so I do cashiering, Service Desk, Fuel Center with some GM and some produce on rare occasion.

I actually like when I can do carts. I don't care if it is in the heat or snow. I like to do carts. I don't get to do them often given my position; so i'll take them when I can get them.


Looking back on it, I wish I would have stayed a CC for more cart shifts because carts gets me out of the store and away from lazy co-workers and customers. Carts are my attempt to maintain sanity while working for a company like this. My therapy if you will.



__________________
Anonymous

Date:
Permalink   

No.  Our front end doesn't have any hours.

If it gets bad enough, they might even send the other courtesy clerk out there.  That's about it.

One manager likes to do carts, but I think it's really just so she can escape the front end.



__________________
Anonymous

Date:
Permalink   

Same every night the mangaers leave all Carts in the lot..



__________________
Anonymous

Date:
Permalink   

By contract cashiers are not required to do courtesy clerk duties.  It is not in your cashiering contract.  I kept getting scheduled morning courtesy clerk cleaning duties.  This went on for about five years after I got promoted to cashier.  They stopped immediately when a complainer informed the company.



__________________
Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard