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Post Info TOPIC: Question for my Front End'ers
Wagner

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Question for my Front End'ers
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So most people tend to hate the SCO..

My question is, for your store, is there one person in there the whole time, or are there multiple people?

 

For my store, we tend to just switch out with who comes in after us, or management will switch us out with a CC if it gets too busy to handle.



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Senior Member

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One person is full-time (plus an extra 8 hours a week) and is exclusively overnight SCO.

As a 90-year-old whose been with Kroger for 56 years, they're the only lifer who has a shift nobody else wants.

Five days a week, from 2-10 : 30pm, this new kid does SCO exclusively.

From 7am-2pm two of the slowest lifers take turns on it, and the other opening cashiers give them their breaks, lunches, toilet breaks etc.

Same as later in the day. A few of us can relieve the afternoon U-Scanner when they need it.

Before the new kid, there was a different lifer who filled that spot...They retired 3 months ago.

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Anonymous

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For newbies, and anyone who isn't familiar with all the acronyms, what does SCO stand for?



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Anonymous

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Anonymous wrote:

For newbies, and anyone who isn't familiar with all the acronyms, what does SCO stand for?


 Self checkout



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Guru

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SCO isn't bad if you have all your customers following the same rules. SCO-CHEC (Toshiba) unfortunately is causing issues because of its "Upgrades", if your a presence and watching/helping customers SCO is less "Robotic" then Register.

"Help is on the Way"

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