Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: You ever encounter one of those randomly combative customers
Mr Frontenac

Date:
You ever encounter one of those randomly combative customers
Permalink   


Like, all you did was walk behind them, or past them, on the Uscan. Maybe you were grabbing a stray basket or piece of garbage. And then they start talking out loud, telling you they will, basically, beat you up if you come near them again.

I mean... what is that...?



__________________
Anonymous

Date:
Permalink   

Pack pepper spray, a stun device, something. I mean, what, you gonna call security? There ain't any!

Your job is to get home in one piece. They fire you for defending against an attack = instant lawsuit.



__________________
Bakerchick25

Date:
Permalink   

Never had it to that extreme OP. But there is a guy that is ALWAYS coming in as he is retired now. And he'll start out friendly enough in chit-chat. But once you start helping him it's all demands and the jacked up questioning. All when'd you put this out for? That looks all dried out stir it up like this, no the other way! You trying to give me the most expensive meat up in this place?! Kind of thing. Hence I hate when he comes through. And since we have a cafe sitting area and Starbucks has their seating too, he comes in and sits with friends of former co-workers for a while too and lingers just about ALL day. Which if I see him before he sees me(which he always wants me to wait on him for some reason), I duck in the chicken shop or the freezer. Hell even if I am out there before he comes along, I'll even wait on customers that want like 5 or more things. Just so I DON'T have to wait on that guy. Like the most passive-aggressive dude of the year.



__________________
Anonymous

Date:
Permalink   

Bakerchick25 wrote:

Never had it to that extreme OP. But there is a guy that is ALWAYS coming in as he is retired now. And he'll start out friendly enough in chit-chat. But once you start helping him it's all demands and the jacked up questioning. All when'd you put this out for? That looks all dried out stir it up like this, no the other way! You trying to give me the most expensive meat up in this place?! Kind of thing. Hence I hate when he comes through. And since we have a cafe sitting area and Starbucks has their seating too, he comes in and sits with friends of former co-workers for a while too and lingers just about ALL day. Which if I see him before he sees me(which he always wants me to wait on him for some reason), I duck in the chicken shop or the freezer. Hell even if I am out there before he comes along, I'll even wait on customers that want like 5 or more things. Just so I DON'T have to wait on that guy. Like the most passive-aggressive dude of the year.


 LOL, this story reminds me of Ernie, one of my geriatric butt pains. Same exact thing, he'd haunt the whole store 4--7 days/week, casually make his rounds through almost every dept., questioning and criticising everything...I worked in produce, and he had this fixation on Cortland apples (an item we only occasionally stocked). 'Well, where are they? Why aren't they in? When are you getting more??'

DUDE, WE JUST. HAD. THIS IDENTICLE CONVERSATION TWO DAYS AGO



__________________


Guru

Status: Offline
Posts: 1817
Date:
Permalink   

Its called them not being socially trained to understand public places will have workers doing work.  I'm guessing this person is of a lesser economic background and need to "protect themselves".  



__________________
Bakerchick25

Date:
Permalink   

Anonymous wrote:
Bakerchick25 wrote:

Never had it to that extreme OP. But there is a guy that is ALWAYS coming in as he is retired now. And he'll start out friendly enough in chit-chat. But once you start helping him it's all demands and the jacked up questioning. All when'd you put this out for? That looks all dried out stir it up like this, no the other way! You trying to give me the most expensive meat up in this place?! Kind of thing. Hence I hate when he comes through. And since we have a cafe sitting area and Starbucks has their seating too, he comes in and sits with friends of former co-workers for a while too and lingers just about ALL day. Which if I see him before he sees me(which he always wants me to wait on him for some reason), I duck in the chicken shop or the freezer. Hell even if I am out there before he comes along, I'll even wait on customers that want like 5 or more things. Just so I DON'T have to wait on that guy. Like the most passive-aggressive dude of the year.


 LOL, this story reminds me of Ernie, one of my geriatric butt pains. Same exact thing, he'd haunt the whole store 4--7 days/week, casually make his rounds through almost every dept., questioning and criticising everything...I worked in produce, and he had this fixation on Cortland apples (an item we only occasionally stocked). 'Well, where are they? Why aren't they in? When are you getting more??'

DUDE, WE JUST. HAD. THIS IDENTICLE CONVERSATION TWO DAYS AGO


 I totally feel your pain. Most especially when they act like you some how don't know your job or what products come in. Like we are deliberately trying to short change them on something they want. Hell kind of makes me think of this customer one of my co-workers was chipping some turkey for tonight. And since it was the same Turkey used in that new Boar's Head Trio with the curry chicken, she figured she would ask if he wanted that instead of the chipped turkey. And he was like yea sure why not. But I was like, um given how much sh*t we got into before for putting Boar's Head stuff in our grab and go and using white American cheese over yellow American cheese for another set of trios we had one time(but to be honest, we had to go with white after a while as we were running out of it for both the trios and the fact they had a sale on it, by itself too). Why don't I just remind her and even tell the customer that, he can still get the trio but his turkey would have to be sliced in whole pieces.

Well long story short, you would have thought, told the man how to vote, how to pay his bills, who he could marry and just about every other "TRULY" important decision you can make in your life. Because he had the nerve to turn the sign around and be nearly trying to wave it in my face saying they have it chipped on the picture. And even busted out his phone and is like "I'm taking pictures and posting it on FB. Cause this is some false advertising, etc. etc. etc." Even had to nerve to say that someone from BH got back to him right away and said that he could have his meat sliced however he wanted it. Which is great for them to sit on FB all day, just waiting for such an incident, in the middle of the night, to occur. So they can personally verify it for that one particular customer. Now, shall be interesting to see if it will be just as equally verified in the morning by the actual BH workers that come into the store and even my managers. If it is true we can chip for the trios, then point for him. If not, then I'll say the same thing to someone else that is wanting it that way as well. But honestly, I feel the bottom line here was that the dude was feeling some kind of entitled though as it was just me and one other deli worker on. And cause he was heavy set, probably figured he could try and intimidate 2 women and nobody would say sh*t about it as it was so late. But not this night!



__________________
Anonymous

Date:
Permalink   

Issaquah WA Gilman.  After 8 pm this is your local crowd.  We were allowed to carry pepper spray on us after 6 pm and 911 was on auto dial.  Managers requested us to turn off the emergency request option on our phones off because it kept dialing 911 for use due to the haughty unpleasant crowd that kept coming through.  My phone would select certain phrases and if it counted enough of them from the same voice it would dial 911 for me.



__________________
Anonymous

Date:
Permalink   

 I had one, one time... this girl asked if we had a whole "crate of corn" she could buy. On my way to the back to check, another customer stops me with a question for a different department. This always happens, and then I get sidetracked. So I get her some help, and then return to the door to go in the back and see about the corn when a guy approaches me with an accent (Eastern European, maybe?) and he's all bowed up and angrily asking if I have that crate of corn and saying that if I don't have it to just say so but don't waste his time. lol I thought he was going to punch me over some corn. I just had to laugh it off though, because a guy that gets that mad and confrontational over corn isn't gonna last long. Not long before he gets beat up, killed, or gets a criminal record.



__________________
Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard