They had a 30 minute huddle today, they wanted the dairy girl to go get donuts and juice, the dairy juice was empty and customers were asking for it. I'm thinking why don't you "uplift" your backside out of the chair and start "uplifting" product in your case. It's all a big joke.
It's worse than a joke: it's extremely cynical and dishonest to pretend to have a feel-good program while leaving abusers and sociopaths in place in store management.
It's worse than a joke: it's extremely cynical and dishonest to pretend to have a feel-good program while leaving abusers and sociopaths in place in store management.
And this is not isolated to retail. I just left a two year health care job where the work environment was so toxic, management was placing feel-good slogan posters all over the break room walls and assigning us (!) to read this child's primer book called 'The Energy Bus'. I.e., a step-by-step how-to guide on putting forth good ebnergy vs bad energy to your co workers.
What they should have been doing was marching in the professional sh!t starters, one by one to the office, and firing the hell out of them.
But then again....the management themselves were the greatest culprits.
I'm not feeling the uplift when every day, i get criticism that something isn't set by primetime. I'm one person. You're having me try to run a bakery department on 4 or 5 people. You only have 2 or 3 people scheduled a day. When I finally ask if they're working on hiring me another closer, I get the response of "you don't have the hours to give them".... I'm losing elms hours because sales are down, because no one's here to get the floor filled!!!! But good luck trying to explain that. Instead my store manager goes to the deli manager to tell them something is in bad shape, even though she's just as understaffed. Then she gets mad that he's complaining to her. I'm so defeated at this point.
I'm not feeling the uplift when every day, i get criticism that something isn't set by primetime. I'm one person. You're having me try to run a bakery department on 4 or 5 people. You only have 2 or 3 people scheduled a day. When I finally ask if they're working on hiring me another closer, I get the response of "you don't have the hours to give them".... I'm losing elms hours because sales are down, because no one's here to get the floor filled!!!! But good luck trying to explain that. Instead my store manager goes to the deli manager to tell them something is in bad shape, even though she's just as understaffed. Then she gets mad that he's complaining to her. I'm so defeated at this point.
Last Saturday we had just 3 people in the bakery until 12:30.
Person number one baked the bread, scanned out the outdates, retrieved and put away the frozen food order, did the CAP for both the bread and the pies and cookies etc, did the bread breakout, and scanned the frozen food order. They also did the daily exceptions and lows and holes.
Person number two made the donuts, filled the pre-packed donut rack by the front door, bagged the bread and put it out, did the donut breakout, made crostini, put out the Labrea take and bake breads and Simple truth breads.
Person number three came in and filled the cake cases, made cake for two, pudding cake trays and all other cake related stuff and did the cake orders.
Manager comes by and wants to know who's in charge. Nobody. Well then who's going to fill the tables? Nobody, at least not until 12:30 when the next person comes in.
Until that stupid and useless CAP came along, my bakery manager would concentrate on one thing if she was short on help. One day she would concentrate on baking a whole bunch of cookies and pies so there would be enough to keep the tables filled for a couple days. Another day she would get out a bunch of pre-made stuff and fill the tables as full as she could get them. She would put whole cases of things where as if she did CAP, it might say only two or three of that item. Another day she would concentrate on doing backup on cupcakes and stuff of that nature. You get a lot more done concentrating on just one thing rather than going from one task to the next doing a little of this and a little of that. You waste time simply getting all your materials together each time.
Today my bakery schedule was this. A 4a-12p, a 7-3 and a 1-9. The 4a person started the bake, then did cake orders. I came in at 7 and filled the floor while packaging the bake and baking cookies. My 1-9 person packaged cookies and is doing breakout tonight.
Cookies are BOGO right now. We can't keep up. So when the table is empty I get crap for that too. This is how my dept is scheduled every day. If we even get a 3rd person.
This is in an average size store too. We do about 100k-120k a day w/o fuel.
I'm almost burnt out. Let them write me up... Demote me. I'll go back to my old bakery manager who at least appreciates me. I don't want to step down because I'm too stubborn and I need the money but I dont know what to do anymore.
-- Edited by 4hourrush on Saturday 21st of July 2018 07:05:05 PM
Today my bakery schedule was this. A 4a-12p, a 7-3 and a 1-9. The 4a person started the bake, then did cake orders. I came in at 7 and filled the floor while packaging the bake and baking cookies. My 1-9 person packaged cookies and is doing breakout tonight.
Cookies are BOGO right now. We can't keep up. So when the table is empty I get crap for that too. This is how my dept is scheduled every day. If we even get a 3rd person.
This is in an average size store too. We do about 100k-120k a day w/o fuel.
I'm almost burnt out. Let them write me up... Demote me. I'll go back to my old bakery manager who at least appreciates me. I don't want to step down because I'm too stubborn and I need the money but I dont know what to do anymore.
-- Edited by 4hourrush on Saturday 21st of July 2018 07:05:05 PM
Hopefully with the Div. Pres. changes something items will be addressed. Yes, we need to eliminate shrink and grow sales and the store environment might look clean and organized, but associate moral is at a very low point. I question is the company is looking at long term associate retention, the job it only being accomplished right by the long term associates (5+ years) and they are becoming burnt out. I think its funny how we celebrate associates making it to 60-90 days, but then basically forget about them after that. Yes, we can give a pat on the back, but what happened to the fun and excitement that used to be in the stores? People can barely get their breaks and relax without being hounded because something isn't right. I used to remember higher ups pointing out flaws but they would then follow it up with something uplifting and personal that made you believe they cared and knew you were doing your best. Now you get ripped a new one for having a empty spot or a piece of paper on the ground.
It was a 2 hour propaganda piece that isn't "uplifting" at all when it can't even start at the management level...
