I'm a Frozen Lead at kroger and have been doing it for almost 11 months. Everything has been going great. I always implement a system to keep backstock low and if so trucks to a minimum. Lately, my co-worker has been calling out or not showing up for almost a week! I've begged management to do something about it, but won't budge. We were suppose to complete the whole entire truck Saturday night, but again no call no show ( even though he was scheduled ). Backstock is building up and I have several pallets in there ( also 5 pallets of ice cream due to management telling me to over-order for the big icecream sell ). Inventory is in September. What can be done about this? I had to work almost 12 hours getting the truck up. Never had this been like this. Btw, before anyone talks about lowering the truck, I've did that and still the kid won't show up.
I'm a Frozen Lead at kroger and have been doing it for almost 11 months. Everything has been going great. I always implement a system to keep backstock low and if so trucks to a minimum. Lately, my co-worker has been calling out or not showing up for almost a week! I've begged management to do something about it, but won't budge. We were suppose to complete the whole entire truck Saturday night, but again no call no show ( even though he was scheduled ). Backstock is building up and I have several pallets in there ( also 5 pallets of ice cream due to management telling me to over-order for the big icecream sell ). Inventory is in September. What can be done about this? I had to work almost 12 hours getting the truck up. Never had this been like this. Btw, before anyone talks about lowering the truck, I've did that and still the kid won't show up.
Me? I'd go over your manager's head. You'll catch sh!t for it, but fk it, this keeps up, you're in trouble any way. Or you'll burn out and quit. Or be fired.
Document everything and go to next level with this.
I don't know what your store's attendance policy is you get more than 3 and half points in 6 months, you're fired. Sounds like our grocery department. They order a large amount of items for displays and sales, but they never sell like they expect. The carts are overloading and the backroom is always a mess
I'm not in frozen, but if they want us to order more of something and we know we are not gonna have nobody to throw it, then we cut the order. There is no point in having product in the cooler when management doesn't give us help to put it up. You would just be killing yourself and catching flak for overdelivery.
If the associate sharing why he isn't showing up or is it just "because he didn't want to work those days". If anything tell MGMT your needing a replacement associate because of the attendance issue. Once you tell them and you follow up its on them to resolve the issue. I would keep doing all you can do and ask for assistance from the grocery department, ask the Store Manager if your allowed to schedule OT (most likely they will get bug eyes and said you WHY!?) I would say let the system do the ordering and just work as much of the backstock you can and just look at the big numbers its suggesting, do not reset BOH (since its in the cooler). Eventually you will have no backstock and hopefully not a lot of OOS.
One can only take pride in their department when they are allows to control their department and have the resources to complete the task.
-- Edited by EUID_Unknown on Monday 23rd of July 2018 10:19:20 PM
I'm a Frozen Lead at kroger and have been doing it for almost 11 months. Everything has been going great. I always implement a system to keep backstock low and if so trucks to a minimum. Lately, my co-worker has been calling out or not showing up for almost a week! I've begged management to do something about it, but won't budge. We were suppose to complete the whole entire truck Saturday night, but again no call no show ( even though he was scheduled ). Backstock is building up and I have several pallets in there ( also 5 pallets of ice cream due to management telling me to over-order for the big icecream sell ). Inventory is in September. What can be done about this? I had to work almost 12 hours getting the truck up. Never had this been like this. Btw, before anyone talks about lowering the truck, I've did that and still the kid won't show up.
Sounds like a real unreliable piece of **** ******* associate
" Me? I'd go over your manager's head. You'll catch sh!t for it, but fk it, this keeps up, you're in trouble any way. Or you'll burn out and quit. Or be fired.
Document everything and go to next level with this."
I'm a Frozen Lead at kroger and have been doing it for almost 11 months. Everything has been going great. I always implement a system to keep backstock low and if so trucks to a minimum. Lately, my co-worker has been calling out or not showing up for almost a week! I've begged management to do something about it, but won't budge. We were suppose to complete the whole entire truck Saturday night, but again no call no show ( even though he was scheduled ). Backstock is building up and I have several pallets in there ( also 5 pallets of ice cream due to management telling me to over-order for the big icecream sell ). Inventory is in September. What can be done about this? I had to work almost 12 hours getting the truck up. Never had this been like this. Btw, before anyone talks about lowering the truck, I've did that and still the kid won't show up.
Like EUID said. Keep up with as much as you are able to. Put priority tasks first and rest on back burner until they become a priority. Ask for OT, Ask for other departments to help.
If really behind, the store manager or District coordinator can reach out to other stores and see if part timers want to pick up some hours at your store.
Thanks for the help everyone. I'm going to cut the order down very low for the next few weeks or so. You guys are really big help. Bigger than the management. But the new manager has better communication and willing to help me out. I've always kept my backstock low, but this dude has for the PAST months been abscent from work. He walks around and talks while there's frozen product on the floor. I use to let it slide, but not anymore. To one commenter, yes in the past 3 write-ups means you're gone, but now I don't know. The manager got me other frozen department heads to help me out due to the guy not showing up. Changed my days from Wednesday off & Friday off ( the damn day he's suppose to show up and do the truck! ) to Mondays off & Thursday off so I can work Fridays and get ready for the weekend. This kid is stressing me the **** out for not showing up. He doesn't care at all, don't know why they haven't gotten rid of him. Sick of his sh!t and management not firing his ass. I won't just leave and keep the freezer like that! Maybe get it straighten up and zip out, but I'm not the type of guy.
One more thing. I talked to the guy and he says," Don't text him," or leave notes to get stuff done on the door. The last Frozen Lead had less communication, built up backstock and discontinues out of the ass! No lie. I had to mark-down **** from 2 years ago! Some had to be thrown away. I've made it my best to show some pride in the department. Hate staying over, but it's part of my responsibility. The guy shows no respect. Walks off when truck is on the floor, DOESN'T scan his backstock like he should and even leaves frozen stock on the floor that's been there for almost an hour. I'm going to start documenting everything and getting his ass out. He was doing good the first part of the year and just slummed off not coming into the work like a loser.
Indeed, start documenting everything. Words mean nothing, unless you have it all written down and dated. That may get some action from management.
Otherwise, it seems like nowadays people can do pretty much anything and nothing will happen to them. Hard to fire anybody, because so many stores are hurting for help. Which is BS. Lazy should be fired promptly and good workers should be rewarded with full time status so they stay.
I'm a Frozen Lead at kroger and have been doing it for almost 11 months. Everything has been going great. I always implement a system to keep backstock low and if so trucks to a minimum. Lately, my co-worker has been calling out or not showing up for almost a week! I've begged management to do something about it, but won't budge. We were suppose to complete the whole entire truck Saturday night, but again no call no show ( even though he was scheduled ). Backstock is building up and I have several pallets in there ( also 5 pallets of ice cream due to management telling me to over-order for the big icecream sell ). Inventory is in September. What can be done about this? I had to work almost 12 hours getting the truck up. Never had this been like this. Btw, before anyone talks about lowering the truck, I've did that and still the kid won't show up.
In my experience, nobody gives a crap about the frozen department. If you get behind it is all on you and only you to catch the dept up. I have dwelt with 4 different store managers since I have been a frozen lead and nothing changes. If you don't do it, **** will sit in the freezer until hell freezes over. They give dry grocery help, dairy help, produce help, front end help, but screw frozen department. I guess it doesnt matter to corporate. Look on the bright side, if you don't get done, just push the **** back in the freezer and pull it out the next night you work. Nobody seems to care or notice.
