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Post Info TOPIC: Click List new employee
Anonymous

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Click List new employee
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how is clicklist?  Is it hard easy?  Store I'm starting at just got it, and actually didn't even apply for this position but i was switched to it.



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Anonymous

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It's easy, just dont get behind and don't be slow. And don't hog all the labels. We have this bitch who will manually print a new order (for 7pm, when its only 9am) and she'll take ALL the labels. 

 

If you get very little orders (which is the case with new openings) you'll mostly be grocery or courtesy in the downtime. Good luck. 

 

Once you're full up busy with orders all day, its actually easy and much prefer it over everything else. 



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Anonymous

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Anonymous wrote:

she'll take ALL the labels. 


 

And I should add she does this because she doesn't want to stock shelves with the rest of us



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Anonymous

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okay thanks, know anything about experience credit?  The hiring manager said I'm eligible since I worked with online orders at my old job and said they put a request in.  Will I get it and if so how much?



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Anonymous

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Whether it is hard or easy will depend on:

* How many orders you start the day with/how many orders there are per hour/how many orders "drop" (same day orders) throughout the day.

* How many Selectors are scheduled on a given day / are the Selectors shifts "spread out" well enough so that you have adequate morning/afternoon/early evening coverage - orders can drop up until the 4:30PM cut-off time, so if there are only a couple Selectors left after 1:00PM, it can get hectic.

* Are Attendants scheduled (employees with a job role of strictly taking orders out to cars) OR are only Selectors scheduled - meaning one, or more, must be pulled from the floor to attend.

* How well is the store, overall, stocked? Grocery, produce, meat market, drug/GM... if these departments have a lot of holes, you will need extra time to look for and decide on good substitute items that can be offered to the customer in place of what was ordered.

* How busy the store is - running a trolley at 5:00AM in the morning versus 3:00PM in the afternoon are two different things because as the store gets busier, the harder/more time consuming it gets to pick.

* How efficient are the other Selectors? If they are slow or lazy, you're pretty much screwed. 40 seconds per item or less is the goal.

* Baymax locations being right is critical otherwise you're going to have to hunt for items versus literally being guided to the exact spot on the shelf.

Those are just some of the factors that can play a role in how easy or hard a day is. Stores that are just getting ClickList are capped at a lower number of max orders per hour versus stores that have had ClickList for some time. As time goes on, the cap on your max number of orders per hour will go up. My store, being a $1.5 million dollar on average Marketplace is capped at 24 orders max per hour and there are days we've exceeded 200+ orders. Store size, location, competition in area and demographics will all play a role in order count.



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Anonymous

Date:
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Anonymous wrote:

Whether it is hard or easy will depend on:

* How many orders you start the day with/how many orders there are per hour/how many orders "drop" (same day orders) throughout the day.

* How many Selectors are scheduled on a given day / are the Selectors shifts "spread out" well enough so that you have adequate morning/afternoon/early evening coverage - orders can drop up until the 4:30PM cut-off time, so if there are only a couple Selectors left after 1:00PM, it can get hectic.

* Are Attendants scheduled (employees with a job role of strictly taking orders out to cars) OR are only Selectors scheduled - meaning one, or more, must be pulled from the floor to attend.

* How well is the store, overall, stocked? Grocery, produce, meat market, drug/GM... if these departments have a lot of holes, you will need extra time to look for and decide on good substitute items that can be offered to the customer in place of what was ordered.

* How busy the store is - running a trolley at 5:00AM in the morning versus 3:00PM in the afternoon are two different things because as the store gets busier, the harder/more time consuming it gets to pick.

* How efficient are the other Selectors? If they are slow or lazy, you're pretty much screwed. 40 seconds per item or less is the goal.

* Baymax locations being right is critical otherwise you're going to have to hunt for items versus literally being guided to the exact spot on the shelf.

Those are just some of the factors that can play a role in how easy or hard a day is. Stores that are just getting ClickList are capped at a lower number of max orders per hour versus stores that have had ClickList for some time. As time goes on, the cap on your max number of orders per hour will go up. My store, being a $1.5 million dollar on average Marketplace is capped at 24 orders max per hour and there are days we've exceeded 200+ orders. Store size, location, competition in area and demographics will all play a role in order count.


 At our store, everyone does everything. There are no assigned roles. Whoever is there just picks if theres something to pick, marshall, and if you're around or have the cellphone, you attend the car. 



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Anonymous

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I'm currently a produce head lead thinking about switching  over to click list as a lead is it worth it?



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Anonymous

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Anonymous wrote:

I'm currently a produce head lead thinking about switching  over to click list as a lead is it worth it?


Do you mean you're a department head? If so, you'll endure a pay cut even if you can get the position of ClickList lead. Here, that position pays $15.50 an hour, but I know department heads make more than that. 



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