What is Kroger policy regarding a front-end department lead wearing the red vest and working as a front-end supervisor when that lead was not promoted to a front-end supervisor, but the CSM allows that department lead to do that?
I'm confused, what are the difference between the "Front-End Department Lead" and "CSM"? A Front-End Supervisor I would believe would include anyone that supervisors others in the Front-End. So wouldn't the Front-End Department Lead and CSM be able to perform these tasks?
I'm confused, what are the difference between the "Front-End Department Lead" and "CSM"? A Front-End Supervisor I would believe would include anyone that supervisors others in the Front-End. So wouldn't the Front-End Department Lead and CSM be able to perform these tasks?
The Lead Bookkeeper has been working as a front-end supervisor, but as far as I know, that employee was not promoted to be a front-end supervisor.
-- Edited by yankeedog on Monday 8th of October 2018 09:54:38 PM
The book keeper at my old store was also a former cashier and was the current front-end backup. As long as they aren't doing anything stupid - once they are done with morning book keeping it should be fine for them to fill in as a red vest.
__________________
Would you like fries with th... I mean, your milk in a bag?
In reality anyone can be a FES as long as the CSM or Member of Management allows it. FES will only tell people to do something that is within reason, if its not....DONT DO IT!
At my store, they've had almost everyone who works the service desk wear the red vest at some point or another. They've even had a couple baggers wear it.
Our store's similar. Red vest goes to whoever is directing traffic on the floor and putting out fires. Doesn't have to be an official FES/ACSC, just someone with enough general experience to make decisions if asked by a newer employee and enough trust to be given register keys. (We've never had a courtesy clerk do it, but our front desk staff covers the floor pretty often, and I've even occasionally seen one of the Cashiers Who Have Been Here Since The Beginning Of Time do it.)
I think the vest is less a badge of power and more just to make them highly visible, since no other Kroger employee wears red as part of their uniform.