In whatever department you work in, what's the most misconceptions people have about your job?
For me, i'm a casher and people always seem to think that..
1. We can change the price of an item on the fly, no we can't, and they keep records of every time something is changed.
2. We know why the price of something isn't reflected on the screen. We don't make the prices nor do we keep track of EVERY deal in the store.
3. We are completely oblivious to scams, folks, when you pull up to the checkout line with a bunch of detergent and paper coupons, we already know what's about to happen.
4. We don't know what we're doing because your total doesn't match what you thought it would at the end; thus, we have to spend a good 20 minutes scrolling up and down to find out where you went wrong in your budget.
Just to name a few for me, what are some misconceptions people have with your job?
Its just coffee. How hard is it to pour coffee? Well no it isnt especially hard, but its very annoying when a customer orders something wrong then gets mad at you for making them what they ordered. Its also annoying when you have a line of people who all think they should come first. And its REALLY annoying when customers insist that you charged them the wrong price for the drink they ordered.
Employee misconception: Baking is an easy job. Anybody can do it. Trust me, not everybody can. You have to be very organized so you can get everything done and done right in the allotted amount of time. It also helps if you know what the bread is suppose to look like when it's done. You can't go by time alone. I've seen new bakers pull half baked bread out of the oven just because the timer went off. The timer is just a guideline. It just means you need to check to see if the stuff in the oven is done.
Customer misconception: The only thing I can think of is some of them don't realize how long it takes to bake something from start to finish. No, I can't have 6 packages of golden dinner rolls for you by this afternoon.
Produce Department.......... Someone thinks: "That looks so easy.........spending too much time just arranging the apples and oranges and making the tables look nice and pretty."
Boy, are you in for a HUGE and rather unpleasant surprise if you actually worked in the Produce dept and took care of all the work that has to be done (sooner or later, by SOMEONE!!)
Grocery department- People are always thinking you have to have some of those in the back. Can you check again? They also expect you to pull a whole pallet apart while they stand there and gripe if something they want is on or could possibly be on a pallet. I wish I could tell them to get it themselves if they want it so bad since it is so easy. People in our department have quit after 1 day because it was too hard for them.
Bakery here. A common thing is people who think that the bakery must be a great department to work in because they'd love to get to decorate cakes all day.
Guess what, we have a cake decorator, and there is much more to the bakery than playing with icing all day. When people find out that you'll be breaking down frozen skids, or stocking the sales floor, or breaking out bread for the next day, it doesn't look so "fun" anymore.
Produce Department.......... Someone thinks: "That looks so easy.........spending too much time just arranging the apples and oranges and making the tables look nice and pretty."
Boy, are you in for a HUGE and rather unpleasant surprise if you actually worked in the Produce dept and took care of all the work that has to be done (sooner or later, by SOMEONE!!)
AH yes. I worked produce at Walmart for 7 years, and I could write a book on both customer and management experiences. ... One of my faves was, we had people who'd get fixated on a certain item. One guy was obsessed with Cortland apples; would come in multiple times a day, cruising through the display, a l w a y s asking 'why haven't you got in any in yet??'
He was old, and if I get like that I hope someone chokes me out in my sleep
Bagger/CC. The employees from other departments understand what we deal with because they help us and vice-versa. This is what I've heard from customers.
"You're supposed to know where everything is at in here." I hear this after I'm asked to help find a certain item or if something is still on sale and I tell the customer I'll find someone who would know more about it. Then they storm off muttering about their time wasted.
"It was in this weeks' ad. It should be here." No. Just because an item you wanted is in the ad you picked up at the door doesn't mean it's here. It's probably at another store. Go there.
This is when I'm off the clock. "Can you help me find something/answer a question/etc?" I cured that problem by wearing a plain shirt underneath my work shirt. I clock out, take off the work shirt, and no one bugs me.
And as for grocery and produce departments, I've been asked to look in the back for stuff to and even helped break down a pallet for a certain item so I feel for you.
__________________
If you need the lot cleared pray that he's out there...somewhere.
Bagger/CC. The employees from other departments understand what we deal with because they help us and vice-versa. This is what I've heard from customers.
"You're supposed to know where everything is at in here." I hear this after I'm asked to help find a certain item or if something is still on sale and I tell the customer I'll find someone who would know more about it. Then they storm off muttering about their time wasted.
"It was in this weeks' ad. It should be here." No. Just because an item you wanted is in the ad you picked up at the door doesn't mean it's here. It's probably at another store. Go there.
This is when I'm off the clock. "Can you help me find something/answer a question/etc?" I cured that problem by wearing a plain shirt underneath my work shirt. I clock out, take off the work shirt, and no one bugs me.
And as for grocery and produce departments, I've been asked to look in the back for stuff to and even helped break down a pallet for a certain item so I feel for you.
If its in the ad then its there. Stop being a lazy ass associate and earn your tiny weekly check. VALUE ME bitch!
That people THINK that we know where everything is and how to do all things
No... sorry. We may be good...but we're not experts.
That people THINK we "value" all types of customers that come i to our store and that they are "always right"
Uhh... NOT SORRY, AND NO!! we do NOT value RUDE douchebag bastards that THINK they are entitled to everything for a discount and no, you are NOT always right.
Not necessarily. Kroger has this habit of advertising these big promotions and then not buy enough product to supply all the stores. Someone or someones along the supply chain isn't doing their job. They'll put something on sale and you try to order it and it will be scratched every day the item is suppose to be on sale. Finally, after the item goes off sale, they'll send you a whole pallet of it.
Bagger/CC. The employees from other departments understand what we deal with because they help us and vice-versa. This is what I've heard from customers.
"You're supposed to know where everything is at in here." I hear this after I'm asked to help find a certain item or if something is still on sale and I tell the customer I'll find someone who would know more about it. Then they storm off muttering about their time wasted.
"It was in this weeks' ad. It should be here." No. Just because an item you wanted is in the ad you picked up at the door doesn't mean it's here. It's probably at another store. Go there.
This is when I'm off the clock. "Can you help me find something/answer a question/etc?" I cured that problem by wearing a plain shirt underneath my work shirt. I clock out, take off the work shirt, and no one bugs me.
And as for grocery and produce departments, I've been asked to look in the back for stuff to and even helped break down a pallet for a certain item so I feel for you.
If its in the ad then its there. Stop being a lazy ass associate and earn your tiny weekly check. VALUE ME bitch!
Let's see. Me value a rude jerk. No.
__________________
If you need the lot cleared pray that he's out there...somewhere.
That people THINK that we know where everything is and how to do all things No... sorry. We may be good...but we're not experts.
That people THINK we "value" all types of customers that come i to our store and that they are "always right" Uhh... NOT SORRY, AND NO!! we do NOT value RUDE douchebag bastards that THINK they are entitled to everything for a discount and no, you are NOT always right.
Oh yeah. That too.
__________________
If you need the lot cleared pray that he's out there...somewhere.
Not necessarily. Kroger has this habit of advertising these big promotions and then not buy enough product to supply all the stores. Someone or someones along the supply chain isn't doing their job. They'll put something on sale and you try to order it and it will be scratched every day the item is suppose to be on sale. Finally, after the item goes off sale, they'll send you a whole pallet of it.
I've talked to a few employees and that's happened.
__________________
If you need the lot cleared pray that he's out there...somewhere.
People who think we have what's not on the menu...(I literally have been asked SEVEN times if I had mashed potatoes to go with their chicken from customers... never mind the fact kroger sells already made mashed potatoes.)
People who think to ask me when there's no food out if I can serve them anything.
Please don't call 10 minutes before you come to kroger and ask if I will have a freshly baked chicken ready for you.
People who think it's cool to to use the kiosk, get confused, and leave when you simply could just SAY what you wanted.
People who think subway and the deli are the same thing.
People who decide to quiz you on EVERYTHING regarding what's in the food, such as, what type of flour is used and do you have low fat mac and cheese.
We are very busy throughout the day, we don't want to sit have a 30 minute conversation with you at checkout, you do care that your chicken is getting cold?
Their is a method to cooking that we follow at kroger, we make it how we are told, not how your relative/friend/whomever does it.
Thinking that Uscan is a piece of cake. That all I do is just stand there and press a couple buttons.
But most of all, because all I do is just stand there, then I can be your own personal cashier when it's busy and you don't know how to use the Uscan, but want to beat the the long checkout lines. So you expect me to scan everything for you, right down to putting the cash in the machine.
Thinking that Uscan is a piece of cake. That all I do is just stand there and press a couple buttons.
But most of all, because all I do is just stand there, then I can be your own personal cashier when it's busy and you don't know how to use the Uscan, but want to beat the the long checkout lines. So you expect me to scan everything for you, right down to putting the cash in the machine.
I've seen the U Scan attendents in action on a busy rush (which is almost all the time, really). It's not something I'd care to take on. And that's assuming customers are nice and polite and there are no extra special environmental issues, none of which are ever completely true
For me, i'm a casher and people always seem to think that..
1. We can change the price of an item on the fly, no we can't, and they keep records of every time something is changed.
Actually, at our store, I don't think the concept of a price check exists. Customer says something was such and such a price, every time I ask a manager about it, they say to give them the price. I have rarely seen a manager go, "no, sir, this item isn't that price."
I probably average 15 to 30 price overrides a shift. Been here over a year. They say nothing.
I've seen the U Scan attendents in action on a busy rush (which is almost all the time, really). It's not something I'd care to take on. And that's assuming customers are nice and polite and there are no extra special environmental issues, none of which are ever completely true
Yeah, explains why no one at my store likes doing Uscan for more than 15 minutes. Except for me of course.
People who think we have what's not on the menu...(I literally have been asked SEVEN times if I had mashed potatoes to go with their chicken from customers... never mind the fact kroger sells already made mashed potatoes.)
People who think to ask me when there's no food out if I can serve them anything.
Please don't call 10 minutes before you come to kroger and ask if I will have a freshly baked chicken ready for you.
People who think it's cool to to use the kiosk, get confused, and leave when you simply could just SAY what you wanted.
People who think subway and the deli are the same thing.
People who decide to quiz you on EVERYTHING regarding what's in the food, such as, what type of flour is used and do you have low fat mac and cheese.
We are very busy throughout the day, we don't want to sit have a 30 minute conversation with you at checkout, you do care that your chicken is getting cold?
Their is a method to cooking that we follow at kroger, we make it how we are told, not how your relative/friend/whomever does it.
I love when someone comes up and says they want an 8 piece chicken, then say either original or crispy. We're not KFC we only fry our chicken one way (fried).
Bakery here. A common thing is people who think that the bakery must be a great department to work in because they'd love to get to decorate cakes all day.
Guess what, we have a cake decorator, and there is much more to the bakery than playing with icing all day. When people find out that you'll be breaking down frozen skids, or stocking the sales floor, or breaking out bread for the next day, it doesn't look so "fun" anymore.
Don't forget the not so fun part of doing the pull from the freezer so often. I think we've lost so many new hires at my store for that very reason alone. I mean they will for the most part do EVERYthing else. But when it comes to filling the floor and going into the freezer, they will avoid it at all cost. Which is highly annoying because my DH will pull someone else off of something else they are doing to start filling something, cause the new person won't. Instead of talking to them about it.
People who think we have what's not on the menu...(I literally have been asked SEVEN times if I had mashed potatoes to go with their chicken from customers... never mind the fact kroger sells already made mashed potatoes.)
People who think to ask me when there's no food out if I can serve them anything.
Please don't call 10 minutes before you come to kroger and ask if I will have a freshly baked chicken ready for you.
People who think it's cool to to use the kiosk, get confused, and leave when you simply could just SAY what you wanted.
People who think subway and the deli are the same thing.
People who decide to quiz you on EVERYTHING regarding what's in the food, such as, what type of flour is used and do you have low fat mac and cheese.
We are very busy throughout the day, we don't want to sit have a 30 minute conversation with you at checkout, you do care that your chicken is getting cold?
Their is a method to cooking that we follow at kroger, we make it how we are told, not how your relative/friend/whomever does it.
My favorite one is before we took over Produce's salad bar, at my store. There would consistently be people asking us is the stuff over there the same thing in the deli salad case. Particularly this chick that comes in EVERY stinking day and ask if the tuna fish was the same or not. Or why wasn't there some type of seafood salad in there any more. Like we have any kind of clue as to what was going on over there. But now that we run it, we put in there what we do have and can better explain things.
My second fave misconception, is when customers always ask you off the fly how many slices is in a half or a full pound of something. Like we keep that info in our brains all day. I mean it's not like we know that off that bat, most especially if you want it paper thin. So I just tell em a lot if it's really thin and maybe a few if it's much thicker than a medium.
And my fave for the sub shop, is when you are nearly done with making someone's sandwich. We are expected to anticipate some how, that the person has an allergy to something. Like I remember one time, I think the chick ordered some kind of turkey or something sandwich that came with tomato on there. As she didn't say keep exactly as it was meant to be or hold anything. I just made it like it came. And it wasn't til another associate realized I was low on tomatoes and didn't have any for the sandwich, did she cut some up for me and put them on the sandwich. And the customer had a freaking cow. Exploding how we fk-ed up her sandwich. That it was perfect til the tomato was added. And I offered to make her a new one, or even do a make it right on another that was already made without the tomatoes. And she wasn't having any of it. But it's like dude, you sat there and watched the tomatoes get cut and make it over to your sandwich. Couldn't you have said some sh...before it was put on there? How am I, to know, you have a tomato allergy?!
Oh and another one for bakery is that, ALL clerks can DECORATE a cake or what have you on a whim and with ease no problem. Any day or any night. Which I really don't understand where this one even comes from. Most especially if you have shopped at that particular store more than enough times or have ordered a cake from said location often enough. To realize, that at least for my store. We have one full time decorator(at least 4 semi-ish fill in decorators if need be) and a pastry chef that can actually do any kind of decorating. But as a regular clerk, we can not just whip up a bowling themed baby shower cake in the middle of the night for the next day! Weekend or not.
Bakery here. A common thing is people who think that the bakery must be a great department to work in because they'd love to get to decorate cakes all day.
Guess what, we have a cake decorator, and there is much more to the bakery than playing with icing all day. When people find out that you'll be breaking down frozen skids, or stocking the sales floor, or breaking out bread for the next day, it doesn't look so "fun" anymore.
Don't forget the not so fun part of doing the pull from the freezer so often. I think we've lost so many new hires at my store for that very reason alone. I mean they will for the most part do EVERYthing else. But when it comes to filling the floor and going into the freezer, they will avoid it at all cost. Which is highly annoying because my DH will pull someone else off of something else they are doing to start filling something, cause the new person won't. Instead of talking to them about it.
OMG yes... we've had new people complain about having to go into the freezer to fill the floor. We have our freezer color coded now, so that it's easy to know where in the freezer the item is. People just complain about it being cold in there. Well it's a freezer so yeah it's going to be cold....
That we're basically robots that can do anything they want
That we're stupid and dont know how to count because they their total isnt what they think it should be.
That we know every single item in the store and its location and its stored in our memory
That if they complain to us about something in the store we can go to a manager and the problem will then be solved immediately
That we can give them a free discount on anything whenever they want
That they think we dont know our own store policies and can just break them for them whenever cause they're "special"
That we dont know the difference between Cilantro and Parsley and if it takes more than a second to scan a produce item that we dont know what it is and that they have to tell us
That this is the easiest **** in the world to do and nothing should ever take more than a second
That we can start checking them out before the current customer is finished paying
Produce Department.......... Someone thinks: "That looks so easy.........spending too much time just arranging the apples and oranges and making the tables look nice and pretty."
Boy, are you in for a HUGE and rather unpleasant surprise if you actually worked in the Produce dept and took care of all the work that has to be done (sooner or later, by SOMEONE!!)
I would agree with you, if every time I walked by the produce prep room, there weren't 3 employees just standing around on their phones and talking.
Produce Department.......... Someone thinks: "That looks so easy.........spending too much time just arranging the apples and oranges and making the tables look nice and pretty."
Boy, are you in for a HUGE and rather unpleasant surprise if you actually worked in the Produce dept and took care of all the work that has to be done (sooner or later, by SOMEONE!!)
I would agree with you, if every time I walked by the produce prep room, there weren't 3 employees just standing around on their phones and talking.
The truth is that (at probably almost every store) there is one or two, or maybe more, employees in every dept that are lazy and/or slow, nonchalant, unconcerned, and stop frequently to gossip or play on their phones.
I can't speak for them, I can only say for ME this is a hard job to do it right, and I work hard. It takes time and energy to get everything done that needs doing. And when a dept has lazy people in it, SOMEONE ELSE eventually has to take up the slack and do the REAL WORK that is required. If it was within my power to do so, I would have EVERY one of those lazy people FIRED with no hesitation. But I can't.
Also, the good ole union is there to help keep the true slackers from getting fired. And so it goes........................
Bakery here. A common thing is people who think that the bakery must be a great department to work in because they'd love to get to decorate cakes all day.
Guess what, we have a cake decorator, and there is much more to the bakery than playing with icing all day. When people find out that you'll be breaking down frozen skids, or stocking the sales floor, or breaking out bread for the next day, it doesn't look so "fun" anymore.
Don't forget the not so fun part of doing the pull from the freezer so often. I think we've lost so many new hires at my store for that very reason alone. I mean they will for the most part do EVERYthing else. But when it comes to filling the floor and going into the freezer, they will avoid it at all cost. Which is highly annoying because my DH will pull someone else off of something else they are doing to start filling something, cause the new person won't. Instead of talking to them about it.
OMG yes... we've had new people complain about having to go into the freezer to fill the floor. We have our freezer color coded now, so that it's easy to know where in the freezer the item is. People just complain about it being cold in there. Well it's a freezer so yeah it's going to be cold....
Yep, our's is color coded as well. Heck wished they had that going on when I was hired. But dude, some people just do NOT want to work at all.
- That we know where everything in the store is - no we dont
- That we don't need your attention at checkout, seriously, HANG UP YOUR PHONE, I can't communicate with you while your on the phone your kids won't be quiet and for some odd reason they are putting candy from the side lanes in the cart that you will be paying for.
- That we know what is WIC approved, - no we don't, but don't they give you a list so that you do?
- Ebt's are for food only, not that cool shirt that is hanging up in apparel, I shouldn't have to tell people that but when you still owe 9 bucks on something, and your yelling at me about what I did wrong, yeah I do.
- When our light is off, please don't come to our line. If i'm at the end of my shift and my light is off, I am going to tell you i'm closed.
- On the the previous point, just because you see someone standing there doesn't mean we are open.
- PLEASE DO NOT just blurt out your phone number when you first start checking out, that is very rude.
- If you pick up something from produce please know what the name of it is.
- That we love when people are eating something such as a bag of chips and just hand it to us to scan, that is very unsanitary. Have some manners and eat it when you get home.
-"Oh! forgot something, can I just go back and get it?" "Customer service can resume the transaction once this i'm finished so you can take as much time as you need to find what you need." "What you can't wait?" "Sir, I have a line that needs my attention." "*cusses me out*
- If you have a question such as if the meat is on sale for by one get one free, you should ask someone at meat department. We won't know and will end up calling them to find out. Different departments know different things, you'd be surprised how much we get told.
- That we know where everything in the store is - no we dont
- That we don't need your attention at checkout, seriously, HANG UP YOUR PHONE, I can't communicate with you while your on the phone your kids won't be quiet and for some odd reason they are putting candy from the side lanes in the cart that you will be paying for.
- That we know what is WIC approved, - no we don't, but don't they give you a list so that you do?
- Ebt's are for food only, not that cool shirt that is hanging up in apparel, I shouldn't have to tell people that but when you still owe 9 bucks on something, and your yelling at me about what I did wrong, yeah I do.
- When our light is off, please don't come to our line. If i'm at the end of my shift and my light is off, I am going to tell you i'm closed.
- On the the previous point, just because you see someone standing there doesn't mean we are open.
- PLEASE DO NOT just blurt out your phone number when you first start checking out, that is very rude.
- If you pick up something from produce please know what the name of it is.
- That we love when people are eating something such as a bag of chips and just hand it to us to scan, that is very unsanitary. Have some manners and eat it when you get home.
-"Oh! forgot something, can I just go back and get it?" "Customer service can resume the transaction once this i'm finished so you can take as much time as you need to find what you need." "What you can't wait?" "Sir, I have a line that needs my attention." "*cusses me out*
- If you have a question such as if the meat is on sale for by one get one free, you should ask someone at meat department. We won't know and will end up calling them to find out. Different departments know different things, you'd be surprised how much we get told.
Dude, I think the top 3 that you posted are like customer go to's at my store. As someone is forever asking if this or that in the bakery is WIC approved. I have no idea. No one ever told me about the guidelines for that at all. So I have to always track someone down to find out if it is or not. And just because I have to fill a table all the way back in dairy or over in produce/near Starbucks. Does not mean I know what aisle Cheese Whiz is located. And I for damn sure, have no clue what kind of cake or how you want your meat or cheese cut, while you are yacking away on the phone. I mean I never get that last one, you waited in line to be served. Then you get served and it's like I can't end this call right now, so let me talk to them, somewhat at the person that is assisting me, and somewhere in the middle the deli worker has to magically know exactly how you wanted everything sliced...Like what planet do people live on any more. I don't think I've ever been as entitled as some customers today are.
- That we love when people are eating something such as a bag of chips and just hand it to us to scan, that is very unsanitary. Have some manners and eat it when you get home.
I never minded stuff like that back many eons ago when I was a checker as long as it was a bag or box. However, it was a problem when somebody would hand me a banana peel and ask me to ring up one banana. Hello? Bananas are sold by the pound. If you had a bunch, I could always weigh those up and then figure out the cost for one more. Otherwise, it was just a wild guess.
Even when I was just a relatively new hire, customers thought I:
Knew the price of every item in the dept. So that if a price tag was missing, I could just tell them what the price is, duh!
Knew when we would get that item in that we are out of right now, as if I did the orders.
Knew the seasons of every single fruit and vegetable in the dept.
Have tasted and tried every product in the dept. How are these peaches, or these grapes. Are they better than last week's grapes? How do I know? Are these watermelons any good? How about these cantaloupes?
Study the weekly sales paper and know all of the sales we are currently running. No, I don't care. I get paid a pittance to do the work of 3 people. I don't have the time, energy, interest, or desire to memorize the weekly sales paper.
As a cashier, I don't really have any control over processing a card transaction.
I have one single button for all possible card transactions. My only real options are to run it for a specific amount, or to remove a partial card payment from the order.
That's it.
I can't run it as credit. I can't run it as debit. I can't run it as WIC. I can't run it as EBT (but I will judge you for it). I can't enter cash back (inside of an order unless I run a debit card for an amount greater than the total, but that's almost never what the customer wants).
Everything happens on the customer side.
Want to run it as credit? Slide a credit card. Want to run it as debit? Insert the chip of a debit card. Yeah.
If it's not going through, it's probably your fault. I'm not screwing it up just because I don't like you. Of course I don't like you, but if I'm going to mess with you, it would have been earlier in the order. Don't yell at me. If we've gotten this far, it's because I want to you pay and leave already.
If it's not going through, it's almost certainly because your stupid ass is broke, your stolen card has been cancelled already, or you are just too dumb to work a pinpad.
I just press a single ****ing button. That's all I can do. It's idiot-proof. Trust me, as I'm such an idiot that I work here. "Refer to issuer" means you need to call your ****ing bank. Sure I'll call a manager.
As a cashier, I don't really have any control over processing a card transaction.
I have one single button for all possible card transactions. My only real options are to run it for a specific amount, or to remove a partial card payment from the order.
That's it.
I can't run it as credit. I can't run it as debit. I can't run it as WIC. I can't run it as EBT (but I will judge you for it). I can't enter cash back (inside of an order unless I run a debit card for an amount greater than the total, but that's almost never what the customer wants).
Everything happens on the customer side.
Want to run it as credit? Slide a credit card. Want to run it as debit? Insert the chip of a debit card. Yeah.
If it's not going through, it's probably your fault. I'm not screwing it up just because I don't like you. Of course I don't like you, but if I'm going to mess with you, it would have been earlier in the order. Don't yell at me. If we've gotten this far, it's because I want to you pay and leave already.
If it's not going through, it's almost certainly because your stupid ass is broke, your stolen card has been cancelled already, or you are just too dumb to work a pinpad.
I just press a single ****ing button. That's all I can do. It's idiot-proof. Trust me, as I'm such an idiot that I work here. "Refer to issuer" means you need to call your ****ing bank. Sure I'll call a manager.
This!!! I cannot tell you how annoyed I get with people who say how they're paying. IDGA damn! swipe your card and pay already. People get so worked up over how they are paying. Today, I had a customer who left his purchase because he didn't know the pin to his 'credit' card (or did not want to use it). Mind you, I could see the card and it said in nice big letters 'debit.' Sorry chip debit cards cannot be run as credit here. I'm not sure what the issue is with people and their pins, we're in 2018 let's catch up with the rest of the world.
Not necessarily. Kroger has this habit of advertising these big promotions and then not buy enough product to supply all the stores. Someone or someones along the supply chain isn't doing their job. They'll put something on sale and you try to order it and it will be scratched every day the item is suppose to be on sale. Finally, after the item goes off sale, they'll send you a whole pallet of it.
This is so true, and comes off as shady on Kroger's part
Thinking that Uscan is a piece of cake. That all I do is just stand there and press a couple buttons.
But most of all, because all I do is just stand there, then I can be your own personal cashier when it's busy and you don't know how to use the Uscan, but want to beat the the long checkout lines. So you expect me to scan everything for you, right down to putting the cash in the machine.
They put the lazy slow cashiers on uscan at my store. One of them doesn't care. Wonders off to do God knows what.
As a cashier, I have no idea how much any produce item costs (nor do I care).
Don't tell me it's $.99 a pound. I don't care. If I did, I probably wouldn't believe you anyways. **** you.
Thing is, I don't type in the price of produce. I never have. No one at my store has. The only one who did, decades ago, is off dying of cancer.
Under threat of write-up, I scan the ****ing barcode on it, just like everything else. Or, I key in the PLU number, which has been a thing since ****ing 1990.
That's 29 years ago. You've been wasting your breath (more like stealing oxygen) for ****ing 29 years. You've been ignored for almost 30 years now.
Look. You just saw me pick up the produce. You saw me check for a sticker. You saw me pick up the scan gun. You watched me scan it.
