i keep hearing so many different things about this I'm new and I want to do things right. Last night I had a under aged guy who threw a fit and my fes told me to just over ride the system and put in my own ID # which I did but I know I'm not supposed to
i keep hearing so many different things about this I'm new and I want to do things right. Last night I had a under aged guy who threw a fit and my fes told me to just over ride the system and put in my own ID # which I did but I know I'm not supposed to
That was dumb. You don't sell to a minor period. No matter what. You could have gotten fired if you were caught and the store would get fined, and your fees would have thrown you under the bus. Next time just say no and withhold the alcohol, if they throw a fit call a manager, bit a supervisor.
i keep hearing so many different things about this I'm new and I want to do things right. Last night I had a under aged guy who threw a fit and my fes told me to just over ride the system and put in my own ID # which I did but I know I'm not supposed to
ROFL what??? I had a customer try that on me. I got extremely mad and told them to fu ck off. You know, when idiots like that try to throw tantrums like that you should remember.... this person doesnt care youll lose your job, make you waste time trying to get hired elsewhere, go to court, pay a fine and go to jail. That should right there should get you really upset if you think about all that when they try to bully you.
i keep hearing so many different things about this I'm new and I want to do things right. Last night I had a under aged guy who threw a fit and my fes told me to just over ride the system and put in my own ID # which I did but I know I'm not supposed to
You should have NEVER did it. EVEN if your fes told you to. Let the guy have his fit. You could have said, "I forgot my ID at home. I'm (NOT) sorry."
You NEVER sell to minors. Period. The FES who told you to overrude would be in big trouble. I would report that to your store manager. Your store could potentially lose their liquor license and you could lose your job if you knew of this incident and did not report it.
I'm really cinfused now. I went to my FES about this she said don't worry I got your back and then she had me sell a pack of cigs to a gal who was her frind I think but she didn't have a ID either but she said go ahead so I did. FES swears she'll back me up. Am I ok to keep doing this?? I'm thinking about going to the union but I'm on probation
I'm really cinfused now. I went to my FES about this she said don't worry I got your back and then she had me sell a pack of cigs to a gal who was her frind I think but she didn't have a ID either but she said go ahead so I did. FES swears she'll back me up. Am I ok to keep doing this?? I'm thinking about going to the union but I'm on probation
Youre fine. Just keep it between you girls I'll be needing a bunch of beer tonight my friend will be buying his groceries for the party first then I'll put my booze up next all you need to do is enter his credit card number for me. Just write it down on a piece of paper. Hell be in a hurry and can't wait to let me use it thanks!!
This has to be either a joke or the stupidest most gullible person ever. Tell a higher up. Manager, Co-manager, Front End Manager. End of discussion. You realize that YOU can get fined and jail time for what you're doing? Not the FES. Not just the store. You.
Holy **** I can't believe how stupid you are. Are you seriously telling us you don't know any better than not to sell alcohol and cigs to minors?? How the **** did you get hired for ****s sake????? Now I know why I can't get even a ****ty small raise cause of ****heads like you so stupid you're bankrupting the company in fines and settlements. ****tard.
I'm wondering if this is yet ANOTHER TROLL post....or iy could be OP is that dense.
Smfh... YOU DO NOT SELL ALCHOHOL TO MINORS. PERIOD. EVEN IF FES TELLS YOU TO. FES may say they have your back but they WILL NOT vouch for you. The only back they have is theirs and theirs alone.
Same thing with ciggs. And why would FES have YOU do these things? If they are not worried about it, then THEY can do it. Sounds like your being set up.
I'm wondering if this is yet ANOTHER TROLL post....or iy could be OP is that dense. Smfh... YOU DO NOT SELL ALCHOHOL TO MINORS. PERIOD. EVEN IF FES TELLS YOU TO. FES may say they have your back but they WILL NOT vouch for you. The only back they have is theirs and theirs alone.
Same thing with ciggs. And why would FES have YOU do these things? If they are not worried about it, then THEY can do it. Sounds like your being set up.
lol no way this is real. Cashiers at kroger have to watch a video about selling to minors especially alcohol products.
I'm wondering if this is yet ANOTHER TROLL post....or iy could be OP is that dense. Smfh... YOU DO NOT SELL ALCHOHOL TO MINORS. PERIOD. EVEN IF FES TELLS YOU TO. FES may say they have your back but they WILL NOT vouch for you. The only back they have is theirs and theirs alone.
Same thing with ciggs. And why would FES have YOU do these things? If they are not worried about it, then THEY can do it. Sounds like your being set up.
lol no way this is real. Cashiers at kroger have to watch a video about selling to minors especially alcohol products.
You'd be surprised. We fired a checker that had been there 5 years for doing a western union "transfer" over the phone for a caller from "corporate." The call came late at night and despite our warnings on saying it was a scam, she STILL did it. Well she lost her job and then came back to ask us why she got fired and why we didn't try harder to stop her. Really? You just saw a video on that and you signed paperwork and you ask us why YOU got fired?!?
Yup, even as a bagger, when I was trained on alcohol / cig checks, ID is required by corporate policy (both before and after we got taken over by Krog) and if you didn't see it, you didn't sell it. Period! End of story! Or you'd get a nice talking to and possibly be suspended the following shift or straight off the bat if MOD thought it was serious enough, and if you did it again, you could asked to go to the office and you were then subject to immediate termination, no get out of jail free card, you are done. If an FES or someone was to tell you to "override" it, nope, I learned from some of the peeps on here and from work to never do it. Only if you suspected ID fraud / fake ID was the only time that a supervisor could approve it, but every time I had an ID checked and verified, I handed the scan off to the supervisor, thereby washing my hands of it and it was on them if they wanted to verify and sell the product. The registers ask for ID date input anytime restricted product is scanned, and if it asks it, you enter it! Period!
I'm curious... What if you sold alcohol to a person who you thought looked like they were 30, but... they were actually 20? I have seen some people who I thought were older, but damn, they were younger than I thought.
On the other side of the spectrum, I recently ID'd a woman who I thought was 24, but her date of birth was 1978!
I'm curious... What if you sold alcohol to a person who you thought looked like they were 30, but... they were actually 20? I have seen some people who I thought were older, but damn, they were younger than I thought.
On the other side of the spectrum, I recently ID'd a woman who I thought was 24, but her date of birth was 1978!
What kinda dumb question is that? Doesnt matter how they look you sold to a minor. Dont use judgement use their id
You ID them. EVEN IF it's obvious they're well over the required age limit. Grandpa comes in wanting a 6 pack beer and no ID? He leaves without the beer. Now if 2 customers (one of age, the other not) comes in and buys ahlohol and one has ID and is of age it's fine to sell, IF they are the one buying it, if the second customer drinks the alcohol after it's been purchased, well, than that's on them if a problem arises.
You ID them. EVEN IF it's obvious they're well over the required age limit. Grandpa comes in wanting a 6 pack beer and no ID? He leaves without the beer. Now if 2 customers (one of age, the other not) comes in and buys ahlohol and one has ID and is of age it's fine to sell, IF they are the one buying it, if the second customer drinks the alcohol after it's been purchased, well, than that's on them if a problem arises.
That's not always true, i've been in stores before buying alcohol with my younger brother and both of us are carded even though i'm the one paying.
You ID them. EVEN IF it's obvious they're well over the required age limit. Grandpa comes in wanting a 6 pack beer and no ID? He leaves without the beer. Now if 2 customers (one of age, the other not) comes in and buys ahlohol and one has ID and is of age it's fine to sell, IF they are the one buying it, if the second customer drinks the alcohol after it's been purchased, well, than that's on them if a problem arises.
Yea, my store only has us card 'em if they look like they're under 30. Carding every person who looks like a grandma would just cause too much backlash.
I still find it funny that there's ID checks on medicine and cooking wine.
If the FES had your back they would have backed you when they denied the sale. If the FES is comfortable making the sale then the FES can take them to a different register, sign on to it with their own operator number and sell it to them. That wouldnt come back to you because you denied the sale. Some states are starting to make law so that managers cannot override clerks when they decline to sell alcohol or tobacco. When I was an FES I never overode my cashiers judgment, even if it was someone I knew. Its because in a court, a cashier cannot use the defense of my manager told me to do it. If someone tells you to break the law, youre still the one that broke the law. You report the manager to uppermanagement and corporate HR.
You ID them. EVEN IF it's obvious they're well over the required age limit. Grandpa comes in wanting a 6 pack beer and no ID? He leaves without the beer. Now if 2 customers (one of age, the other not) comes in and buys ahlohol and one has ID and is of age it's fine to sell, IF they are the one buying it, if the second customer drinks the alcohol after it's been purchased, well, than that's on them if a problem arises.
You don't have to ID grampa. If they are obviously over 40, you are OK. You don't need to ID ederly people
I rather liked when Tennessee passed a law requiring everyone to be IDd, no exception. Didn't have to try and guess someone's age and the law backed you up on it.
You ID them. EVEN IF it's obvious they're well over the required age limit. Grandpa comes in wanting a 6 pack beer and no ID? He leaves without the beer. Now if 2 customers (one of age, the other not) comes in and buys ahlohol and one has ID and is of age it's fine to sell, IF they are the one buying it, if the second customer drinks the alcohol after it's been purchased, well, than that's on them if a problem arises.
You don't have to ID grampa. If they are obviously over 40, you are OK. You don't need to ID ederly people
You are right technically. But our store has a policy of ID everyone no matter what the age. We use to ask for birth year for those looking age 30 but some dumb@ss sold alcohol to a minor and we got busted. So now its ID each and every time.
You ID them. EVEN IF it's obvious they're well over the required age limit. Grandpa comes in wanting a 6 pack beer and no ID? He leaves without the beer. Now if 2 customers (one of age, the other not) comes in and buys ahlohol and one has ID and is of age it's fine to sell, IF they are the one buying it, if the second customer drinks the alcohol after it's been purchased, well, than that's on them if a problem arises.
You don't have to ID grampa. If they are obviously over 40, you are OK. You don't need to ID ederly people
You are right technically. But our store has a policy of ID everyone no matter what the age. We use to ask for birth year for those looking age 30 but some dumb@ss sold alcohol to a minor and we got busted. So now its ID each and every time.
This is a great example of how sometimes rules can be so utterly STUPID. Totally inane. Brain-dead. OK, I can understand asking for ID for anyone that looks, say, up to the age of 40 or 45. (Sometimes people do look amazingly young for their age). BUT, we humans do have brains (and it would be nice if we are permitted to use them)...........so, a Kroger guideline/law/rule says you MUST card every single person, no matter who it is, when an old woman, obviously aged about 75 to 85 years old, comes hobbling slowly up to the counter, we should waste everyone's time by asking for her ID? Yeah, whatever.
I personally do not ID if Granny or Gramps comes up with beer in hand. I dont card them because obviously theyre old. I don't cashier often, so if an elder comes up with alcohol and no ID then ill just sell it to them.
But management sees things differently.
-- Edited by mega-kitteh on Tuesday 27th of November 2018 03:33:05 PM
You ID them. EVEN IF it's obvious they're well over the required age limit. Grandpa comes in wanting a 6 pack beer and no ID? He leaves without the beer. Now if 2 customers (one of age, the other not) comes in and buys ahlohol and one has ID and is of age it's fine to sell, IF they are the one buying it, if the second customer drinks the alcohol after it's been purchased, well, than that's on them if a problem arises.
This is NOT correct. ALWAYS card a group if the others aren't obviously of age. This doesn't apply to children. Let's say a 21 year old comes in with his girlfriend who doesn't have her ID but he's buying. DO NOT SELL. This is a potential straw buy. It is illegal.
I'll be needing a bunch of beer tonight my friend will be buying his groceries for the party first then I'll put my booze up next all you need to do is enter his credit card number for me. Just write it down on a piece of paper. Hell be in a hurry and can't wait to let me use it thanks!!
