Customer, yelling across the salesfloor says, "Excuse me! Do you have any custard filled doughnuts?"
Bakery employee walks over to the doughnut case pointing to where the custard doughnuts are suppose to go and says, "No ma'am, this is where they normally go but they haven't been coming in." Bakery employee then walks away.
Customer then yells, "Well then do any of these other doughnuts in this other doughnut case have custard in them?
Yeah sounds about right. People ask us stupid stuff all the time, like which cakes are fresher (when the dates are marked right there on the cakes)
ya'll do know ya'll work in customer service right? mean its retail, but having to ask an extra question or two or repeat yourselves sometimes, is not the end of the world. this is why people don't like working in the bakery. some customers don't have good eyesight. i have had customers ask me to read the sell by date because they either can't read or can't find the sell by, which on any item is pretty tiny.
Yeah sounds about right. People ask us stupid stuff all the time, like which cakes are fresher (when the dates are marked right there on the cakes)
ya'll do know ya'll work in customer service right? mean its retail, but having to ask an extra question or two or repeat yourselves sometimes, is not the end of the world. this is why people don't like working in the bakery. some customers don't have good eyesight. i have had customers ask me to read the sell by date because they either can't read or can't find the sell by, which on any item is pretty tiny.
Hey calm down. I didn't say i ever got an attitude with any of the customers. I was just stating that's the bakery life, questions that to us are obvious, but to other people maybe not so much. For the record people don't like working in the bakery because they realize it's more labor than what most ARMs or hiring co-managers know how to explain.
Its retail in general, people thinks we got stockpile of crap in the backroom and cant imagine when we are out of something, thats why they cant accept no as an answer then proceed to ask 5 more employees in the store if we have the same item
Its retail in general, people thinks we got stockpile of crap in the backroom and cant imagine when we are out of something, thats why they cant accept no as an answer then proceed to ask 5 more employees in the store if we have the same item
One time a customer asked me if we had an item in the back as we were out on the shelf, so I went to the back and checked. We were in fact out so I went back out and said that I was sorry but that we didn't have anymore at this time. The guy proceeds to say he wants to speak to a manager, so I page a co-manager over & he proceeds to ask her the SAME EXACT QUESTION he had asked me. The co-manager asks me if I checked, and I said yes but that we were out, so she told me to come with her and that we would "double check" and so we left the customer on the sales floor and headed to the back. When we got back there she asked me "what the f*** is this prick's problem?" and I was like "I don't know" so she glanced in the back, saw that we were indeed out, so she told me the customer could just "wait" why we "checked" and she took out her phone and played around on it for almost ten minutes. So did I. We eventually went back out to the sales floor and he was STILL standing there waiting, so in a somewhat sincere/insincere voice my co-manager "apologized" we didn't have the item in stock.
The guy stormed out, mad as can be, practically stomping his feet.
Yeah sounds about right. People ask us stupid stuff all the time, like which cakes are fresher (when the dates are marked right there on the cakes)
ya'll do know ya'll work in customer service right? mean its retail, but having to ask an extra question or two or repeat yourselves sometimes, is not the end of the world. this is why people don't like working in the bakery. some customers don't have good eyesight. i have had customers ask me to read the sell by date because they either can't read or can't find the sell by, which on any item is pretty tiny.
Hey calm down. I didn't say i ever got an attitude with any of the customers. I was just stating that's the bakery life, questions that to us are obvious, but to other people maybe not so much. For the record people don't like working in the bakery because they realize it's more labor than what most ARMs or hiring co-managers know how to explain.
No people don't like bakery because it sucks. You don't even like it.