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Post Info TOPIC: Question about training
Anonymous

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Question about training
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How do I get proper training in frozen? New hire, and it seems like nobody wants to help me but I'm expected to no everything in three days. Thanks.



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Ha, you are not expected to know everything in 3 days.

I work Center store.  So, I might not be of much help.  I can coach you on using the Telxon.  I have only helped in frozen a few times.  There are a few posters that work in frozen but they haven't posted much recently.  Search this forum on tips for frozen.

On my first day, I was given a price gun and box cutter.  Then, told to run and condition the detergent aisle.  That was it.  Then, I kept doing more and more aisles each night over time.  If I wasn't doing something right, someone would point it out and that is how I learned.  Now, I am the night crew manager.  I manage 14 people in grocery overnight in a Marketplace.

The Frozen Department is 3 aisles.  Each order is about 3 frozen pallets, a pallet for meat/seafood and a pallet for the bakery.  Easy peasy.  What is your part in making the department run flawlessly?

The truck is delivered.  That is called live stock.  Someone needs to break down the truck and run the live stock. Someone needs to do a residual scan before anything is put on the Backstock carts.  While doing that scan, it should specify slow mover or active carts(maybe even fast mover too).

Someone needs to condition the frozen aisles.  Make it appear full and look nice for the customers.

Someone needs to order but it helps if the live stock and active backstock is completely ran.

Someone needs to run the Active and Slow mover backstock carts.  The Active should be ran daily and the slow movers are generally ran each week.  More often if time permits.  There might also be Fast mover carts for sale items that are ran several times a day to keep the sales items full.

Most people don't like to do the ice cream section.  Learn to enjoy that section and you will be well liked.

Don't leave product out at room temperature for too long.  Easy to forget a cart or pallet if you get distracted.

If someone explains to you how to do something or shows you things not to do, that is training.  Don't get irritated from being corrected over and over.  For me, I have had at least 100 new hires come and go so explaining everything becomes annoying when they quit after 4 weeks.  Someone should have worked with you for at least a week giving you tips about each section.  Sometimes, when there is lack of help, there is no time to train.

The best way to train yourself is to learn where all the products are in the frozen aisles.  Then, do what you are told to do to the best of your ability.  In 30 days, you will look back and see that it isn't really as complicated as it seemed in your first week.

I usually wait a few months before I train anyone how to use the telxon.  A new person can do a lot of damage in a short amount of time.

Good luck.

I am not sure if any of this helped you. 

If you have specific questions, I will try to answer.

 

 

 

 



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Anonymous

Date:
Permalink   

Anonymouse1 wrote:

Ha, you are not expected to know everything in 3 days.

I work Center store.  So, I might not be of much help.  I can coach you on using the Telxon.  I have only helped in frozen a few times.  There are a few posters that work in frozen but they haven't posted much recently.  Search this forum on tips for frozen.

On my first day, I was given a price gun and box cutter.  Then, told to run and condition the detergent aisle.  That was it.  Then, I kept doing more and more aisles each night over time.  If I wasn't doing something right, someone would point it out and that is how I learned.  Now, I am the night crew manager.  I manage 14 people in grocery overnight in a Marketplace.

The Frozen Department is 3 aisles.  Each order is about 3 frozen pallets, a pallet for meat/seafood and a pallet for the bakery.  Easy peasy.  What is your part in making the department run flawlessly?

The truck is delivered.  That is called live stock.  Someone needs to break down the truck and run the live stock. Someone needs to do a residual scan before anything is put on the Backstock carts.  While doing that scan, it should specify slow mover or active carts(maybe even fast mover too).

Someone needs to condition the frozen aisles.  Make it appear full and look nice for the customers.

Someone needs to order but it helps if the live stock and active backstock is completely ran.

Someone needs to run the Active and Slow mover backstock carts.  The Active should be ran daily and the slow movers are generally ran each week.  More often if time permits.  There might also be Fast mover carts for sale items that are ran several times a day to keep the sales items full.

Most people don't like to do the ice cream section.  Learn to enjoy that section and you will be well liked.

Don't leave product out at room temperature for too long.  Easy to forget a cart or pallet if you get distracted.

If someone explains to you how to do something or shows you things not to do, that is training.  Don't get irritated from being corrected over and over.  For me, I have had at least 100 new hires come and go so explaining everything becomes annoying when they quit after 4 weeks.  Someone should have worked with you for at least a week giving you tips about each section.  Sometimes, when there is lack of help, there is no time to train.

The best way to train yourself is to learn where all the products are in the frozen aisles.  Then, do what you are told to do to the best of your ability.  In 30 days, you will look back and see that it isn't really as complicated as it seemed in your first week.

I usually wait a few months before I train anyone how to use the telxon.  A new person can do a lot of damage in a short amount of time.

Good luck.

I am not sure if any of this helped you. 

If you have specific questions, I will try to answer.

 

 

 

 


 Bull**** the load is 3 frozen pallets try more like 6. Especsilly on Tuesday or Saturday 



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Each store is different.

We order 6 days a week.  One delivery is 3 pallets frozen, 1 pallet Meat/seafood and 1 pallet Bakery.

Your store might have less orders a week?  Or, it is a high volume store and should have more people working in the Frozen department.



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My store gets 4 frozen trucks a week, so we have probably about 4 or 5 frozen pallets at least, and bakery is usually 1.5 pallets, they do not organize well at all so we have our stuff on top of seafood, or frozen garlic bread, or whatever else.

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