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Post Info TOPIC: Do all krogers do this with the front end? Just curious


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Do all krogers do this with the front end? Just curious
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Say there's the Uscan attendant, who was assigned to be on the Uscan. Then either it's busy or there's not enough cashiers or whatever, the floor supervisor takes over the Uscan and the attendant goes to a register, for however long it's busy or whatever.



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Anonymous

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Sometimes, sure. Or the front end manager will get on a regular register. It's really up to them on where they want to go. 



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Yeah, I notice this happening a lot lately, since our store's front end hours have been cut. Sometimes the managers, who have taken over the Uscan, make a courtesy clerk take over the Uscan for a few minutes while they go off and do other urgent managerial things while the Uscan attendant is on a register.

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Anonymous

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In my division, a CC cannot run register. My store just has the uscan attendant pull customers down that are in line at regular registers and scan them out on there (kinda killing the point of SELF checkout)



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Anonymous

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Back when I worked on the front end at one of my previous stores, one of our co-managers would take over self scan and run it while sending the self scan associate to a register. It was only this one particular co-manager that would do this; pretty sure it was because he didn't want to actually get on a register & check. All other co-managers would just open up on a register themselves.



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Anonymous

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Mr Frontenac wrote:

Say there's the Uscan attendant, who was assigned to be on the Uscan. Then either it's busy or there's not enough cashiers or whatever, the floor supervisor takes over the Uscan and the attendant goes to a register, for however long it's busy or whatever.


 Stupid question for the day!



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Anonymous

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Not at my store.

The managers will open up registers, but try not to take Uscan.  Most of them don't really know how to run Uscan, and the ones that do don't like it.



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At the location I work at as a cashier...

U Scan attendants are pulled from u scan to bag or cashier.

That happens at u scan 1 and 2 which are next to each other.

So then there is only 1 u scan attendant covering both u scans.

This also happens at times when either attendant has to go on break.

Sometimes there is only one u scan attendant at that u scan, so the front end supervisor or front end manager on duty has to cover the other one.

Store management will not authorize the front end supervisor or manager to call another u scan attendant to come into work on their day off.

A member of store management will not run u scan.



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