Theres only so many areas where you can cut costs before you skeletonize the store, said Rich Cagney of Lancaster, who retired from Kroger in 2001 after 33 years. In the store that I worked in, I can walk around that whole store and only see a few clerks during the day.
Shareholder Vic Ellison questioned whether Krogers increasing emphasis on digital sales is negatively impacting its brick-and-mortar locations.
Im just so worried that we forgot the fundamentals, Ellison said. In the store, were worried about checking people out. We dont worry about filling the grocery shelves.
Shareholders, and upper management, see employees as a drain on the bottom line. That ~13k per year could be going into -THEIR- pocket. It's up to management to make sure they have enough staff despite pressure from greedy shareholders but far too often they cave to the pressure.
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Would you like fries with th... I mean, your milk in a bag?
The shareholders are they ones saying the stores hours have been cut way too much
Oh, I'm sorry. I was blinded by rage. The guy you're talking about was a former employee who, most likely, got stock options many years ago. I was even offered some with my six years in the company. In any case I agree with him. Kroger has been running shop on nothing for a long time now. The ebb and flow of traffic is one thing but it's killing morale, profit, and safety by having no ground troops on the front lines.
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Would you like fries with th... I mean, your milk in a bag?
