In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
Usually a mystery shopper can be identified like this:
1. Staring at one product with a puzzled look on their face as if they don't know what they are doing/want. They will also look "puzzled" whilst looking for something down any aisle
2. "Interrogate" you about a certain product you may know about know nothing of.
3. Ask about a product out of your area forcing you to actually look for someone who knows about the product, or if they are not there looking even more for someone who does.
4. Asking if consumable item is fresh and tastes good, prompting you to open up the said package to give them a sample taste.
Secret shoppers can look like anybody and be any age (16 and up). They can look homeless and smell like hell or clean cut, any race, etc. (At my store when we did mystery shops, we were NOT allowed to know who they were, but we found out secretly and let other co-workers know via a "code" like 'all associates be sure to turn in your SS report at the end of your shift.' One secret shopper smelled like a$$ so no one knew he was a secret shopper thus a majority failed the shop. So after that management told us we MUST NOT try and think who is the mystery shopper or we may be proven wrong as in the case of the smelly shopper.
Secret shoppers can look like anybody and be any age (16 and up). They can look homeless and smell like hell or clean cut, any race, etc. (At my store when we did mystery shops, we were NOT allowed to know who they were, but we found out secretly and let other co-workers know via a "code" like 'all associates be sure to turn in your SS report at the end of your shift.' One secret shopper smelled like a$$ so no one knew he was a secret shopper thus a majority failed the shop. So after that management told us we MUST NOT try and think who is the mystery shopper or we may be proven wrong as in the case of the smelly shopper.
Okay, now I got to wonder how that secret shopper got to smell so rancid. Did they tell him not to bathe for a month?
Usually a mystery shopper can be identified like this:
1. Staring at one product with a puzzled look on their face as if they don't know what they are doing/want. They will also look "puzzled" whilst looking for something down any aisle
2. "Interrogate" you about a certain product you may know about know nothing of.
3. Ask about a product out of your area forcing you to actually look for someone who knows about the product, or if they are not there looking even more for someone who does.
4. Asking if consumable item is fresh and tastes good, prompting you to open up the said package to give them a sample taste.
Well, I'm a cashier, what sort of behaviors do they display at the register or uscan?
In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
I told you. You WILL VALUE US!!! I told you long ago to start brushing your ass and teeth and smile more. Know your god damn sales. Know the free Friday download. carry the items to their car. Start looking for items when asked and bring it to them! we Contribute to your tiny check weekly. You will VALUE US!!
In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
I told you. You WILL VALUE US!!! I told you long ago to start brushing your ass and teeth and smile more. Know your god damn sales. Know the free Friday download. carry the items to their car. Start looking for items when asked and bring it to them! we Contribute to your tiny check weekly. You will VALUE US!!
Usually a mystery shopper can be identified like this:
1. Staring at one product with a puzzled look on their face as if they don't know what they are doing/want. They will also look "puzzled" whilst looking for something down any aisle
2. "Interrogate" you about a certain product you may know about know nothing of.
3. Ask about a product out of your area forcing you to actually look for someone who knows about the product, or if they are not there looking even more for someone who does.
4. Asking if consumable item is fresh and tastes good, prompting you to open up the said package to give them a sample taste.
Well, I'm a cashier, what sort of behaviors do they display at the register or uscan?
They will usually not show any kinds of behavior. Instead they will wait for you to ask for their Kroger savings card, ask if they need help out with their purchases etc. Also they will see if you do a proper greeting and parting comment (i.e. have a good day Mr./Mrs. XXX).
However sometimes they will approach a checker first and prompt you by giving hints on the aforementioned above.
They try to sneak up on you. You are supposed to be approaching everybody with whatever script the company has decided we use. It can be really hard to squeeze in every item you are supposed to say, especially if you are also trying to sneakily get information about them (and where the information is supposed to go, Kroger never said). Cashiers definitely earn any extra money. Some of the responses are good. Like how the spy shoppers will ask for the most obscure product that they are sure you have never heard of, then observe the excellent solution you create from our short-handed chaos. Confused elderly people are supposed to get "helped" by having their phones infested by our apps but I don't want to do that. One way to try to get rid of a spy shopper is to just yell a friendly greeting at everyone you see. I've seen them change direction when they observe that.
In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
I told you. You WILL VALUE US!!! I told you long ago to start brushing your ass and teeth and smile more. Know your god damn sales. Know the free Friday download. carry the items to their car. Start looking for items when asked and bring it to them! we Contribute to your tiny check weekly. You will VALUE US!!
I don't value mean trolls like you. Sorry.
you WILL VALUE US!! or kiss your lol career at kroger goodbye. Your tiny paycheck depends on US! SMILE and carry out some groceries!
In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
I told you. You WILL VALUE US!!! I told you long ago to start brushing your ass and teeth and smile more. Know your god damn sales. Know the free Friday download. carry the items to their car. Start looking for items when asked and bring it to them! we Contribute to your tiny check weekly. You will VALUE US!!
I don't value mean trolls like you. Sorry.
you WILL VALUE US!! or kiss your lol career at kroger goodbye. Your tiny paycheck depends on US! SMILE and carry out some groceries!
In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
I told you. You WILL VALUE US!!! I told you long ago to start brushing your ass and teeth and smile more. Know your god damn sales. Know the free Friday download. carry the items to their car. Start looking for items when asked and bring it to them! we Contribute to your tiny check weekly. You will VALUE US!!
I don't value mean trolls like you. Sorry.
you WILL VALUE US!! or kiss your lol career at kroger goodbye. Your tiny paycheck depends on US! SMILE and carry out some groceries!
No. Cool the attitude first.
Yes you will. managers are crackin down on piss poop employees who dont appreciate the customers. youd probably be suited more at cleaning bathrooms instead. You can come here and say no all you like but the managers will make you greet and smile at all the customers. You will VALUE US!!!
In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
I told you. You WILL VALUE US!!! I told you long ago to start brushing your ass and teeth and smile more. Know your god damn sales. Know the free Friday download. carry the items to their car. Start looking for items when asked and bring it to them! we Contribute to your tiny check weekly. You will VALUE US!!
I don't value mean trolls like you. Sorry.
you WILL VALUE US!! or kiss your lol career at kroger goodbye. Your tiny paycheck depends on US! SMILE and carry out some groceries!
No. Cool the attitude first.
Yes you will. managers are crackin down on piss poop employees who dont appreciate the customers. youd probably be suited more at cleaning bathrooms instead. You can come here and say no all you like but the managers will make you greet and smile at all the customers. You will VALUE US!!!
I've had high horse types like you come up to me with that lousy attitude and I've reflected back at them. Some come back. Some don't. Those that come back are nicer to me. Those that don't I don't give a flying **** about. And I still have my job. If you're one of those that can't cool the attitude, I still won't give a flying ****.
This thread about Mystery Shoppers has become almost meaningless and non-productive (kinda like Kroger?)
What I mean by this is: Mystery Shoppers, in 98% of the cases, blend in perfectly with the general population, there is no way to be sure whether someone is a mystery shopper or just a regular customer. One of the replies in this thread listed several characteristics or scenarios that gives them away. Sorry, those same things happen all the time with regular customers.
Some of these situations happen (like a customer looking around in a puzzled way) when someone stops in the store who is traveling through your area and is out of state (employees might not think about this, but this happens ALOT with stores that are located very near Interstate highways).
Sorry to give you the bad news..........you will almost never be 100% sure that a person is a mystery shopper until the report comes out and you remember/recognize the situation.
In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
I told you. You WILL VALUE US!!! I told you long ago to start brushing your ass and teeth and smile more. Know your god damn sales. Know the free Friday download. carry the items to their car. Start looking for items when asked and bring it to them! we Contribute to your tiny check weekly. You will VALUE US!!
I don't value mean trolls like you. Sorry.
you WILL VALUE US!! or kiss your lol career at kroger goodbye. Your tiny paycheck depends on US! SMILE and carry out some groceries!
No. Cool the attitude first.
Yes you will. managers are crackin down on piss poop employees who dont appreciate the customers. youd probably be suited more at cleaning bathrooms instead. You can come here and say no all you like but the managers will make you greet and smile at all the customers. You will VALUE US!!!
I've had high horse types like you come up to me with that lousy attitude and I've reflected back at them. Some come back. Some don't. Those that come back are nicer to me. Those that don't I don't give a flying **** about. And I still have my job. If you're one of those that can't cool the attitude, I still won't give a flying ****.
lmao youre full of ****. Kroger prioritizes customers over you any day of the week. Another piss poor excuse for a associate that comes here to flex but in the end acts like a obedient slave at his store. talk about FAKE NEWS
In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
I told you. You WILL VALUE US!!! I told you long ago to start brushing your ass and teeth and smile more. Know your god damn sales. Know the free Friday download. carry the items to their car. Start looking for items when asked and bring it to them! we Contribute to your tiny check weekly. You will VALUE US!!
I don't value mean trolls like you. Sorry.
you WILL VALUE US!! or kiss your lol career at kroger goodbye. Your tiny paycheck depends on US! SMILE and carry out some groceries!
No. Cool the attitude first.
Yes you will. managers are crackin down on piss poop employees who dont appreciate the customers. youd probably be suited more at cleaning bathrooms instead. You can come here and say no all you like but the managers will make you greet and smile at all the customers. You will VALUE US!!!
I've had high horse types like you come up to me with that lousy attitude and I've reflected back at them. Some come back. Some don't. Those that come back are nicer to me. Those that don't I don't give a flying **** about. And I still have my job. If you're one of those that can't cool the attitude, I still won't give a flying ****.
lmao youre full of ****. Kroger prioritizes customers over you any day of the week. Another piss poor excuse for a associate that comes here to flex but in the end acts like a obedient slave at his store. talk about FAKE NEWS
You would know all about being fake, since you're the biggest fake around here. Therefore I don't give a single anal expulsion. Go **** off.
In fact they're doubling down on this stuff. It is going to really suck now being at the front end. If you're caught not saying hello to even one customer, you get written up or suspended, and then fired. Doesn't matter if you're just sitting by your register for a 30 second rest, you get written up for that too. Always gotta be moving around and greeting every customer on the front end.
Speaking of mystery shoppers, does anyone know if they have certain characteristics that give them away? Or are they completely random looking people?
I told you. You WILL VALUE US!!! I told you long ago to start brushing your ass and teeth and smile more. Know your god damn sales. Know the free Friday download. carry the items to their car. Start looking for items when asked and bring it to them! we Contribute to your tiny check weekly. You will VALUE US!!
I don't value mean trolls like you. Sorry.
you WILL VALUE US!! or kiss your lol career at kroger goodbye. Your tiny paycheck depends on US! SMILE and carry out some groceries!
No. Cool the attitude first.
Yes you will. managers are crackin down on piss poop employees who dont appreciate the customers. youd probably be suited more at cleaning bathrooms instead. You can come here and say no all you like but the managers will make you greet and smile at all the customers. You will VALUE US!!!
I've had high horse types like you come up to me with that lousy attitude and I've reflected back at them. Some come back. Some don't. Those that come back are nicer to me. Those that don't I don't give a flying **** about. And I still have my job. If you're one of those that can't cool the attitude, I still won't give a flying ****.
lmao youre full of ****. Kroger prioritizes customers over you any day of the week. Another piss poor excuse for a associate that comes here to flex but in the end acts like a obedient slave at his store. talk about FAKE NEWS
You would know all about being fake, since you're the biggest fake around here. Therefore I don't give a single anal expulsion. Go **** off.
Oh you care alright! Calling others fake lol says the person who bends over backwards every day at Kroger. Who then tries to put on a FAKE show here claiming i treat customers any way I want. How pathetic... You already VALUE US!!!
