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Post Info TOPIC: We got 6 brand new U-scans
Anonymous

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We got 6 brand new U-scans
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Don't like 'em.  When you walk up to one, it automatically activates and says, "Welcome to Kroger.  Please scan your shoppers card now."  More on that later.  If you're paying with cash, and you want to deposit coins, you literally have to wait 5 seconds after depositing a coin before it will register as payment.  The bill deposit slot is another thing.  You put a bill in it and it snatches it away before you can change your mind.  When you get ready to leave, it doesn't give you a chance to gather your bags before it's saying, "Welcome to Kroger.  Please scan your shoppers card now." again.



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Are they Toshibas?



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They are only installing Toshiba SCO's now.....

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Anonymous

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Anonymous wrote:

Don't like 'em.  When you walk up to one, it automatically activates and says, "Welcome to Kroger.  Please scan your shoppers card now."  More on that later.  If you're paying with cash, and you want to deposit coins, you literally have to wait 5 seconds after depositing a coin before it will register as payment.  The bill deposit slot is another thing.  You put a bill in it and it snatches it away before you can change your mind.  When you get ready to leave, it doesn't give you a chance to gather your bags before it's saying, "Welcome to Kroger.  Please scan your shoppers card now." again.


So in other words, the machine is not fat female and fifty-something friendly (FFF)?  I never had a problem. 

Would you prefer the machines to be marked with silhouettes of the person they're intended to work with?

 

Mind would be ...

"You know the routine."

10 seconds later after scanning it prints out a receipt and says (and shows):

"Here's a picture of a gal with big hooters on your video screen!"

 

For the FFF person:

"Hi!!!!!!!!!   Take your time getting your purchases on the scale.  Nice weather we're having.  Would you like to count out your disposable change first and piss off everyone else who has their sh-t together?

We're having a sale on Jenny Craig products.  Did you want to leave all of your stuff here and go get some weight loss products?  Don't worry about wasting everyone's time who is behind you.  Don't bother canceling your order right now because it's all about us fat girls that matter."

 

-Al Bundy



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Anonymous

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To heck with workers and customer service, right?  Watch out for this company.  First your phone is infested with apps doing who knows what, then robots come into your home to do who knows what?  Sell your Toshiba stock.  



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Anonymous

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I just want them to somehow make it so you dont have to press the Card button when using a Credit/Debit/Gift Card because almost nobody understands that they need to press that button to make their card work and think the machine froze or isnt working, surely they can somehow make it so the machines can tell when you insert a card



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I want them to program it so that it displays a giant "CARD ONLY" text block when the machine is in its "Open" state, for when the cash tendering is disabled. And by giant, I mean so big it takes up half of that picture of food that it normally displays as wallpaper. And have that test STAY on the screen even if a customer has started an order.

But, that'll probably never happen. You can tell whoever programs these things doesn't spend actual time in real stores.

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Anonymous

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Mr Frontenac wrote:

I want them to program it so that it displays a giant "CARD ONLY" text block when the machine is in its "Open" state, for when the cash tendering is disabled. And by giant, I mean so big it takes up half of that picture of food that it normally displays as wallpaper. And have that test STAY on the screen even if a customer has started an order.

But, that'll probably never happen. You can tell whoever programs these things doesn't spend actual time in real stores.


 I always hate it when I'm buying just a couple items and paying cash and it waits until after I start before it displays the no cash message.  If I had known the machine wasn't accepting cash, i would have gone to another one.



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