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Post Info TOPIC: Kroger oranges are worth their weight in gold-- literally
Anonymous

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Kroger oranges are worth their weight in gold-- literally
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I knew inflation was bad, but this is ridiculous. https://www.wcpo.com/money/consumer/dont-waste-your-money/kroger-charges-customer-12-000-for-oranges-bounces-bank-account

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I noticed that also......but you have to question why a customer would pick that item/price? From the picture it look like the item was setup as $4000.99 as the price on the website. Also, why would any bank authorize that charge and or not cause a fraud alert? But then again.....I'm guessing the Associate didn't notice this when finalizing the order? Quite a few departments to answer for this mess up.

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Anonymous

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EUID_Unknown wrote:

I noticed that also......but you have to question why a customer would pick that item/price? From the picture it look like the item was setup as $4000.99 as the price on the website. Also, why would any bank authorize that charge and or not cause a fraud alert? But then again.....I'm guessing the Associate didn't notice this when finalizing the order? Quite a few departments to answer for this mess up.


 I didn't see anything about Kroger taking care of the overdraft charge or making sure the customer's credit rating wasn't affected.



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Anonymous wrote:
EUID_Unknown wrote:

I noticed that also......but you have to question why a customer would pick that item/price? From the picture it look like the item was setup as $4000.99 as the price on the website. Also, why would any bank authorize that charge and or not cause a fraud alert? But then again.....I'm guessing the Associate didn't notice this when finalizing the order? Quite a few departments to answer for this mess up.


 I didn't see anything about Kroger taking care of the overdraft charge or making sure the customer's credit rating wasn't affected.


 I would bet this customer used a credit card and it was caught before any of those issue happened.  Also, if it was a debit card, I bet the charge might not have processed or funds were available.  Depending on the financial institution, if the funds were not available in the checking account it would be taken out of the saving account.  



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I'm not sure how the order marshall or the person taking the order out didn't notice that on the receipt.......... i'd see that on the mpos if nothing else...

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