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Post Info TOPIC: deli hours
Anonymous

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deli hours
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Our deli service counter opens at 8am.    One day last week, a customer walks up at 7:45, I said "good morning we open at 8am".  She responds with "the store is open so you're open".  She just wanted one thing so I went ahead and took care to avoid a complaint.  Several years ago I was closing one night and the deli I was at closed at 10.   A customer walked up at 10:10 and I told her we were closed.   She complained to a co manager and the co manager made me wait on her.   The manager told me "you are never allowed to tell a customer you are closed".  Well I was scheduled off at 10 so of course they wanted to know why didn't clock out on time lol.   It seems like you just can't win sometimes.  



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> It seems like you just can't win sometimes.

Ain't that the truth. When I was scheduled at closing time we had to keep the store open an extra HOUR because of two people and the next day I got yelled at by the manager because I didn't harass them in to leaving earlier... like I can force them to shop faster. You really just can't win sometimes.

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