I hate to say it but after changing departments 4 months ago I am seeing why our department can not hold staff.
The lead has poor communication. Does not have the skills to be able to manage people. Is out sick a lot to the point where the business is suffering.
Company refuses to train people. So people get frustrated and eventually quit.
Company refuses to schedule more than one person at a time in a department that needs 2-3 people on duty at all times. Especially during holidays and weekends.
Refuses to offer livable paychecks. Frankly I'm glad I am no longer in a high rent situation and own a home. Finances are different. If it gets to the point where I can't pay my monthly expenses, yes I'm off to another store.
No support from management. Frankly management in this company is a bit of a joke. My store is a training store so we get a new manager every 1-2 yrs at best. Our current manager is a bit of a joke. She might of mastered the peon duties but has no clue how to manage people. She offers zero support for employees.
UmmmWe have our 70+ year old CSM going out and getting cartsyes, getting cartsbecause for one, she apparently lives to work and according to her daughter, would go crazy at home without the jobbut even more importantly, we simply cannot get enough young, eager, able-bodied people to become baggers these days and well, someones got to do it! Still, it used to be so much easier! We could ALWAYS find front-end workers in the past, whether it be a husband recommending a wife to cashier, a sister recommending a brother or a bagger recommending a friend...Nowadays, not so muchOur manager, however, despite these hiccups, says we are fully staffed and wont even bother looking for new hires, even though the skeleton crews in many departments are obvious to anyone in touch with realityAnd we are out of carts much more often than not, upsetting a lot of customers! You tell meDoes that makes sense to you???!!!
UmmmWe have our 70+ year old CSM going out and getting cartsyes, getting cartsbecause for one, she apparently lives to work and according to her daughter, would go crazy at home without the jobbut even more importantly, we simply cannot get enough young, eager, able-bodied people to become baggers these days and well, someones got to do it! Still, it used to be so much easier! We could ALWAYS find front-end workers in the past, whether it be a husband recommending a wife to cashier, a sister recommending a brother or a bagger recommending a friend...Nowadays, not so muchOur manager, however, despite these hiccups, says we are fully staffed and wont even bother looking for new hires, even though the skeleton crews in many departments are obvious to anyone in touch with realityAnd we are out of carts much more often than not, upsetting a lot of customers! You tell meDoes that makes sense to you???!!!
To follow up on this, the store manager and co-manager have been out getting carts, along with associates from meat, dairy, produce, etc. Our front-end CSM was fixing the bottle machines and one of the cashiers was moving bottle bins to the back! No baggers whatsoever! One is on a medical leave after surgery and cant walk around much. Another one had his last day last week. The young ones are going back to school and theyre not hiring replacements. According to one of our CSMs, in her words, who wants to work for $14 and deal with a lot of BS when theyre getting offered $18 elsewhere? Of course, when I started, which was many moons ago, I made less than that, but I stuck with it! No patience, either, anymore! Customers tired of these long lines, because again, staff shortages, that some have resorted to yelling obscenities (b****, f*** you), one loud enough you could hear it at the back of the store! And thats just the front end! I havent even begun to talk about the shortages in the departments! In all my years of working retail, Ive never seen it so bad!
