"Oh, you need to change it on someone's account who's pass code isn't expired in order to change it."
God I really hate kroger i.t. for making shi--ty decisions like this. I really hope this bs is temp.
That doesn't make any sense. How can you change your passcode (password) on somebody else's account? Are you trying to change your password using the Zebra? If so, then try changing it on one the computers at work.