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Post Info TOPIC: How Many Cases of Grocery can you Through?
Anonymous

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RE: How Many Cases of Grocery can you Through?
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Today everything can be calculated! We track cases per hr, cartons per hr and even pallets per hr. Most organizations track shipping wieght of there trucks etc.. You can get all the info you need to calculate exactly how much work is being done by each individual on a per hr basis or weekly, monthly and yearly basis. It depends on the perspective you have on the frieght as to the work load the frieght has on a person. For some examples I will use my own workload. I get 1250 piece trucks on average and that 1250 pieces comes on about 6 pallets. There is no average size pallet, some things like yogurt can have 10 x as many cases on a pallet than juice etc.. On top of the 1250 pieces, I also have a milk truck, tea truck, egg truck, at least one full pallet of butter, cheese, bacon and juice. Exaclty half of the eggs are hand stacked or 1 pallet. The tea is hand stacked, 1 pallet sometimes two. The butter and cheese are hand stacked, 1 pallet each. The bacon is hand stacked, 2 half pallets each for 1 full pallet. The juice is a freebie just park it and put the leftovers on top. Totals are on average 13 full pallets! Plus I have to do the Milk and hand stack the 13 pallets and condition the area while the store is open!!! If you just count the 1250 pieces over 8 hours I have a case count of 156 cases an hour! Is that fair? Hell no! If it took me 8 hours then what about the other 7 pallets of frieght and who will condition the area? I really need to pack the 1250 in about 3.5 hours in order to have enough time for the 7 other pallets, the milk and leave some time to condition the store. So 1250 in 3.5 hours is 357 cases an hour! The other 7 pallets take about 3.5 hours but they are not mixed pallets and are so easy I think of them as a 3.5 hour break. Then I have 1 hour to condition the area. I know the 1 hour is not enough the area could use 8 hours but If I pack out all the frieght and face labels as I go then 1 hour is enough to make my area look absolutly perfect every single day I work! If any one of the truck days has even one pallet less than I described, I will do the windows and scrape the floors in the cooler (mopping doesnt cut it).

Does that sound like a typical day at your store how can we compare what we do? I thought I was doing something at 357 cases an hour! Then I found out that my 13 pallets are nothing for the freezer guy and his pallet counts are from a low 11-12 minimum to a stagering high of 38 pallets every single day!!! Who does more work! Well it turns out if I work the freezer I also average between 11-30 and if he works my area he finishes around 8 hours so basically its even. Now any new guy hired in is expected to do the same job! How many other people at my store can do what me and the freezer guy can do? The number is ZERO!!! Out of 300 employees not even one other employee can do even half the workload!! This is bull****! I am quitting and applying to Kroger!! I asked the manager about the workload and here is how it all works out. He said its all based on sales period. The more sales or profit the more money for labor. But as the chart grows the profit grows ten times faster than the labor line so in realitly I need to more than double sales in my area to get another associate! Some departments like fresh and produce have exceptions that allow for more labor/employees but general merchandise and grocery etc.. need sales/labor. In the end even the manager says that the amount of frieght I have to move is just crazy, he couldn't do it and doesnt see how I do it and he can't find to many appplicants who can so its hard for him to find good people to work. OMG! WHAT! Is the dog chasing his tail or what??

This is BS! We need to fight back! Union or non union we need to be paid for this kind of work. SO they lower prices to get the business then pay us crap so they can keep prices low. Eventually they make prices so low no one can compete. Then they sell so many items at low prices with a budget of .99 cent profit on a dollar and .01 cent to future labor!!! SO eventually they are making 99 million profit to 1 million labor. Its a SCAM! The community is scammed! The workers, the growers the buyers everyone is scammed! And now what can anyone do about it?? No one can even compete and if they do there labor will be in the same boat!! Basic union labor locals get a fair wage for things like concrete work... Well come stack 357 cases an hour FULL CASES and tell me that job dont meet or exceed all aspects of a Labor Union Local! Anyway I am getting angry now So I need to go chill to so music........



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Anonymous

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If you work for Wal-Mart or not! Here is some info that might be of interest. Since only managers will have this info and even then few of them even notice it, you will not here alot of people talking about case counts. But there is a proper way to do an evaluation and in the guidlines of how to do a proper evaluation its states the following. The average 90 day employees should have a cases per hour average of 50, 6 month employees 75 and any associate with over 1 year should do more than 100 cases an hour...  Its right there on the wire in cbls and manager training. There is no other way to get the work done. You have to stock like crazy to have time left for conditioning.

Do you work for a small Wal-Mart or a Big Box retailer that still unloads trucks by hand. You might like to know the average cases per hour for unloading a truck is around 200 cases an hour by hand. If stocking or moving pallets the average is 40 pallets per hour. I know its less than a minute per pallet but thats just how it is.

I have over 20 years with several retailers and I can tell you that when hiring people we look for experience! Not just I worked for wal-mart Blah Blah... But actual experience! I was able to exceed! not meat but exceed 200 cases an hour unloading trucks on a consistant basis. I was able to achieve well over 100 cases an hour stocking any part of the store on a consistant basis. This is why some stores have that I am proud to work for Wal-Mart look and some have that this place is labor abuse look. Its all about the staffing. Cashiers who promote are the worst on average for any retailer. They get lead positions and can't even stock 50 cases an hour, bad decision and your store will eventually suffer long term. Nothing against cashiers its just the two don't mix and cashiers can put in alot of time and get pay raises for work that simply doesnt carry over to the next department. The same goes for fresh employees. They are able to build a reportiore with very high salary ranges in the fresh areas but if ever transfered to grocery or GM they will be an achilles heel (not all just on average). But the same can be said if you reverse the roles, although with some time and patience everyone can learn to cashier and even cut meat etc.. But to stock at cases per hour levels exceeding 200 will not be easy to replace. Its not about whos better or you can do it why can't everyone. The truth is people just dont think stocking at 200+ cases per hour for a career is a good choice.



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Anonymous

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i work at krogers. and i just recently became the frozen food lead. how do you throw that many cases an hour?



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Anonymous

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I work at winn dixie and after reading a lot of these post about all the different types of stocking are.  They come on palllets we opened them up load up the (U rail or U cart) put about 40 50 cases on the cart and go out on the floor and start opening boxes and putting it on the shelf. Me and 2 other guys can do about 50 to 60 cases an hour. Mind you we're having to push around the cart around the whole store to get on every isle. So doing 300 cases would be impossible the way we stock. Doing anything over 70 cases an hour would be almost inhuman after all the walking you do around the store to make sure it gets on the isle. Not even mentioning all the lifting and pulling and what not.



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Corey

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that is slow... i threw a 500 piece truck today from 9-2 minus 50 from boxed milk and smoked 2 cigs and took 3 piss breaks and shat... if you take 8 hours to throw 200 piece trucks that's sad... i had to refill milk and eggs in that time too... and add items scan out dmgs and do random counts...



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Guru

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You had to pee 3 times in 5 hours? lmao

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Anonymous

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I call BS on the 300/hr. too! Even to come anywhere close, you'd need to have everything already cut and spotted first. Sorry, you need to account for the time it takes to cut and spot as well.

I've seen your type. You go and pick the easy sections like peanut butter and jelly, soda, gatorade, etc. and then you stick someone else on the canned goods and the heavy sections, then you brag about having done 3 sections already. Then on top of that, none of your stuff is conditioned, none of your cardboard is ripped and/or put in a bin/cart, and you don't even so much as rotate out the old labels! All the while, you insist that everyone else do the things you aren't or accuse them of not doing their job. We won't mention how many boxes of product (not the case) you cut as well due to your recklessness. 

Back when we were still doing "crew sheets", Kroger's own numbers said that we should be able to throw between 50-60 cases an hour, most things accounted for, and just about everyone I've worked with was doing so. That's the real reason I believe they stopped having us do crew sheets because they knew that even by their own numbers, people can't do what they now act like they expect us to do.

I'm also sick of managers who brag about how fast they were back in the day when the only baby food there was was Gerber, there was maybe two kinds of spaghetti sauce, they didn't have the his and her diapers, organic food was unheard of, etc. With fewer juices having to compete for space on the shelf, that meant that most of the juices that would otherwise have to be faced, would be on the load instead and thus, any experienced clerk should be able to stock in a manner in which the items they've stocked are already faced when they're done. Now, in the age where we've got several different flavored beans, God knows how many cereals (oh and remember the "skyline" days?), flavored coffees, etc. if you sell just one of such and such an item, that item now needs to be faced if it's not part of the load. Considering how many items the average store now carries, that really adds up! Also, those of us who've been doing this for awhile also know that they've added an extra row or two of shelves (top to bottom, not side to side) to accommodate the added varieties. Problem is, in doing so, they severely reduced the space between the top of the product, and the shelf above it! So you have two choices when stocking it: 1) You have to take out a few of the items in the front in order to push it back (let's be honest, how many people rotate everything?) and make room for the new case(s) or 2) You opt for the stupider option which is simply push the product back, and what happens to the product when you push it back? Exactly! It fans out to the sides, unless the sides are full! You know how frustrating it used to be for me when I was night cashier in what was then a 24 hr. store and one of my responsibilities was baby food, before we "trayed" it, but after they did away with the partitions that let you simply shovel the product in? I'd do the aisle 5-6 days a week and keep it organized and then my 1-2 day(s) off my relief would shove the old product back, sure enough it would "fan out", and then stock the new stuff! Then when I came back, I had to fix what he screwed up because otherwise you couldn't make any sense out of the aisle. And of course, management was too stupid to recognize what was going on!



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Anonymous

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I work at Unified Grocers and there are several orders selected that have over 400 cases ane we only get 67, 68, maybe 75 minutes to do this order. This includes getting the 2 pallets driving through the warehouse, plastic wrapping the order and putting the order into a trailer. If you call b.s. then, shut up and go get a job at one of these location and do the job. Then, you can reply honestly. 



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Anonymous

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dont work hard, dont by a stuped we habe union.
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dont work hard stupeds we have union. what you tried to prove you are very macho. go home tire not 

exausted save energy for your family  is beter work inteligent then work hard 



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Anonymous

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RE: How Many Cases of Grocery can you Through?
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Its complely possible to do 300 cases an hour, im a stock controller and my best stockers do 200 nightly, kroger must have really low standerds, if youre doing 60 an hour at my store ill send you home and not give you hours. Minimum is 100. Most of my crew does 130 an hour stock, face, rotation, islea cleaned and in the bailor.  



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Guru

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I hit 85 one time hauling a$$ and that was ONLY because I ignored calls to check up front by front end manager ( hey... I got my job to do, and per management request, I did just that)

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How about NO?!?

 

Anonymous

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Anonymous wrote:

Its

complely

ill

islea

bailor. 

kroger must have really low standerds, 


 Oh, I'm sure Kroger does have low standards. I have just seen an example of that case.



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Anonymous

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He's probably throwing capri suns or nothing but chips, because this guy is bull****ting.



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Anonymous

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You are talking about a warehouse job, we are talking about stocking. Putting boxes on a pallet ain't hard, half the time the pallets aren't even stacked right, cause s****d warehouse workers can't do their job right.so why don't you shut the **** up.



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Anonymous

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I know in the store i am at it is a river store in AZ the standard is 90-110 cph. Not that we like it but with a 3 person crew that's what it has to be. Now if we just had 6 wheelers to break it down that would be great. Still i think it is a bit high, we are a good size store and with us doing the front ends, specialty,produce truck and dairy truck and blocking we don't have any time to throw slower. It is bad enough we only get on break.   



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Anonymous

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In my store I seriously doubt 300 cases an hour is possible. We day stock and I'm starting down the barrel of a truck that is seven hours late. So instead of going in at 5 am today I'll go in at 3 pm. We will stock till 10 or 11 tonight then I get to go in again at 5. **** this business I'm out



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Anonymous

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Any one who thinks they can believe their own BS about throwing 300, 500 cases an hour is a MORON, the average stocker throws 75 to 85 cases per hr, a journeyman stocker throws 95 to 125 cases per hr. On your productivity sheets your probably cheating on your case counts you can't count the extra pallet of 1gl waters and the extra 12packs of coke, and the extra add items, just with these items there is your extra 250 cases. More than likely that 300 or 500 is your case count for the night not the hour.. who you trying to fool fool.. Sincerely yours- (A grocery manager and former store Director..)

 



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Anonymous

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I agree. but the attitude you have towards the situation shows me you were'nt a very good grocery who helped your freight crew. Thats whats wrong with the grocery business today to many chiefs not enough indians. What means you forget u were once a freight thrower too so you know how it can be at times. So to think like your thinking is not sucessfull. And to be honest your store probably failed thus your former grocery manager and store director.



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Anonymous

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THATS NOT TAKING CARE OF THE CUSTOMER. BUT KROGER IS LIKE WALMART IN THAT ASPECT THEY DONT CARE ABOUT CUSTOMERS



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Stocker

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WOW! Dude you are delusional Lol. A team of 3 superheroes couldn't throw 1250 cases in grocery, condition EVERYTHING and rotate product properly in 3 1/2 hrs. Can you pass a drug test lol



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Anonymous

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Last month I was timing myself to see if I can make improvements to my case count. I've always thought I was fast and never thought to do it until this year.

 

My findings told me I am slow under certain conditions and very fast under others.

 

Firstly, my personal "load limit" is 60 cases to a float(you know them as U-boats). I am 5'11" and it only makes sense to stack my float to at least 1ft higher than my height and no more.

 

As long as I'm working from this load limit, I can throw up 110-120 cases an hour. As it takes me 30 min to throw up 60 cases. To maintain this rate, I have to take no less than 10 minutes to load up my float. This can be faster too depending on what I am tossing to the shelves. Veggies is the fastest. Just flip off the top and toss the case to the shelf. Hot pockets are a one hand-4 to a grab deal(pack 8).

 

If I'm working below this load limit, say 35-45 cases, it takes me just as long to finish that float, which is..weird.

 

Frozen Foods btw. I can put up about 430 cases on my own in 6 hours. Since I order everyday.. I lose 1 hour which hurts my CPH but it can't be helped.



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Anonymous

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Anonymous wrote:

 

Frozen Foods btw. I can put up about 430 cases on my own in 6 hours. Since I order everyday.. I lose 1 hour which hurts my CPH but it can't be helped.




 Frozen Foods and Dairy are different times than Grocery.  If you look at the DDP, divide # of cases by # of hours.  That gives you the expectations of how many cases an hour you throw.  80% of that is acceptable.  Grocery is 60 cph.  KMP is about 50 cph.  I can hit expectations most of the time.  I do have off days every once in a while.  My goal is to be fast and neat.  Most new people do not realize we used to have to price everything which was time consuming.

Ordering and conditioning  do not count against your cph.  They each have an allotted time.

Reminds me of an old joke.  If you and a friend are being chased by a lion, you don't need to be faster than the lion. You just need to be faster than your friend!  :)



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Anonymous

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I never saw so many people who b.s. there case counts. Im a total nerd on the this. I've spent the better part of this year compiling An average clerk case count. I ask myself why do so many believe they do 75 and 80 cases per hour? Most that make that claim are lying. It is possible but not Likely. If this were true then 3 guys could get nearly 1700 cases done. Numbers like 300 cph. Would mean my store would only need him for there 1200 case truck nights, with someone to condition and fill fast movers. Elms counts traveling time sorta.  It doesn't count putting the stuff from a pallet to a cart which if you're a day clerk you have to do.  So many things people make assumptions of. Anyone who tells me they do more then 70 or 80 average is lying or not realizing how much there really throwing. I used to work as a frozen lead 400 case truck comes in a clerk of mine would finish everything but ice cream and say he did 400 cases. I had 100 cases of ice cream I would say no you worked 300. Usually less then that because sale items and other ect would be left aside. He was a guy that would swear he did 100 cases per hour I timed him at 50 cph. Many workers count things funny. I had a pallet of frozen veggies which go up really fast when empty all shelf ready this posibble to throw that pallet in 110-100 cph.  that is not your average... Then when you get to the small stuff you slow down to 25cph. "If your neat and give a dam" so far I timed 300 hundred different employees at 12 different stores and the fastest guy I've found is this cracked out clerk that looks like he is on something he does 100cph per hour. Many people think he does 300 cph. The slowest is a total lazy as at 8cph generally you find this guy standing on his cell or talking all day.  Average out of the 300 people I reviewed has been 40cph Kroger expects 60cph. Most of the poeple I talk to think there average is 80 90 cph. But when I time them for there shift I see otherwise. All thoughs posts of 110-140 80-90 averages is wrong. Unless you just throw ramen noodles. Chips, water, and paper, charcoal lol a few other easy things your not making a 70 to 80 average. If you are then you are running from case to case. As I said its possible but not easy and frankly a very rare sight with all the minimum wage employees. Guys please be honest. I've got this huge report honestly I know no one cares but one day id like to use it to help these idiots at operations. It would save them millions on overtime that's caused by stupid budgeting, and Kroger's lack of checking out demographics. average ages of local workers and many other factors never considered. It is not requirement to be smart to be a Kroger manager just willing to lie is all you need. So many dumb people just trying to claw there way up the Kroger ladder. Instead of trying to make things better they generally side step everything like a lawyer would. Haha Kroger it would be smart for me to leave altogether I suppose considering what I've seen.



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Anonymous

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thats a case every 20 seconds umm no or else your filling empty shelves cause your not rotating 



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Anonymous

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YOU ARE FULL OF ****



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Anonymous

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Anonymous wrote:
Anonymous wrote:

ON my Night Crew I have Me The Grocery Manager and 1 stocker right now, We have a Truck 5 days a week, Every one is Over 1000 pieces. I through over 300 cases an hour plus we have to face the store. We get this done every night with no overtime.

 

How is your night crew?


 300 a Hour? Your joking right? Ive been working stock over a year now and I probably Max out at 75-80/hour and thats if im hauling ass and Ive Never seen anyone run faster then that... We are talking about Cases right?  Boxes with Items in them? You take the items out and put them on the shelves? Or are you talking about 300 Items? Not to mention that the kroger case "goals" are only 55 cases a hour so if your somehow running Three Hundred  in just One hour... Do you have a big S on your shirt or some kind of super powers that let you, a mere mortal, pass into this.. this.. Warp speed magical super stocker dimention or is it just Speed and Meth?

 Whatever it is... Share?


 In my store I throw 650 cases an hour. You just need proper technique and speed. My store manager saw how effecient I work and I got a $2 raise. I make $10.50 an hour now.



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Anonymous

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I could do 500 in an hour.  This is one case that goes directly on the shelf, no opening required. download.jpg



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Anonymous

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images?q=tbn:ANd9GcQQnsiuAvMxw2Pr5EEY2cd

 I throw 60 to 80 real cases an hour and make $19/hr.  I am talking hand stacking spaghetti sauce and veggie cans.

Water pallets do not count.  Also, when you stack them straight up without tieing them somehow, it will get a customer or young kid hurt.

Anonymous wrote:

 


 In my store I throw 650 cases an hour. You just need proper technique and speed. My store manager saw how effecient I work and I got a $2 raise. I make $10.50 an hour now.


 



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Anonymous

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Anonymous wrote:

I could do 500 in an hour.  This is one case that goes directly on the shelf, no opening required. download.jpg


The sets at most stores are being cut down to hold only 15 packages of Ramen Noodles.  Where are you going to put the other 485 cases? 



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Anonymous

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Anonymous wrote:

 


 In my store I throw 650 cases an hour. You just need proper technique and speed. My store manager saw how effecient I work and I got a $2 raise. I make $10.50 an hour now.


 And, If I ever catch you screwing up the paper towel and toilet paper aisle, I will break each finger until you learn to stock right. blankstare

Just kidding.  We have a lot of new people on days that have no f'n clue what they are doing.  They toss paper towels on the shelf upside down, backwards and in wrong spots trying to hide backstock under everything else, throw simple petfood bags puffed up and upside down on shelf, throw cases directly on shelf when it isn't SRP, leave backstock sitting in aisles when they leave at 5pm(prime shopping time) until we get there at 11pm.

Fast, Cheap or done well.  You only get 2 but not the other.

 



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Anonymous

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Anonymous wrote:
Anonymous wrote:

I could do 500 in an hour.  This is one case that goes directly on the shelf, no opening required. download.jpg


The sets at most stores are being cut down to hold only 15 packages of Ramen Noodles.  Where are you going to put the other 485 cases? 


 haha you caught me!  Well I was just saying that it is possible to stock 500 in an hour, but it'd have to be something like this, dog food (though you'd really be worn out afterward), or soda



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Anonymous

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^I used to take a big armful of those ramen packages, throw 10 on the shelf in about 5 seconds and say "look if you do the math, that's over 7,000 cases an hour!" 60 / 5=12,  12x10=120 (cases per minute), 120x60=7200 cases per hour.  The point being that it takes a longer sample size to really be a stud at stocking cases.  We had a manager who'd always try to get us to stock faster by working with us for about 10 minutes, super fast.  After he finished he'd be out of breath.  "yeah that's great, but you can't come close to maintaining that over 8 hours!"



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Anonymous

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I just staryed night crew.

I smash it, and so do the other guys on the team...howevet its impossible to leave on time.

I got 58 hours last week.

On big trucks around 1800 we have 4 of us...from 10-630.

Everyone us moving fast, no breaks, no phones...working together, fast paced...

Yet well be there until 9 or 10 after scanning slow movers and fast...palletting the ad...and facing. 

 

We get ****. 

One guy is supposed to be part time, other gets denied vacation, and they'll get wrote up or punished for wanting to leave before were done.

 

The communication is lousy, and I'm exhausted. We have an amazing team...but that **** is impossible. 

I started off positive...and after a few concerns were raised and I was dismissed I wonder if I wanna continue.

I know my worth. And if we cant be a team, and we get criticized rather than gratitude for going above and beyond (coming in when called, giving partners rides, staying ot, doing things right and efficiently and not cutting corners) then what's the point.

I love working. And I love the actual job I do.

...but man. My hands are sore, my mind is worn out, and the pressure put on makes coming in gloomy.

 

We got an 8 on our audit....and had everything done and good. 

We either just need one more person, or for day to help.

 

And to be frank. Of we do all the trucks, unloading of the perishables, backstock, and slow movers...

 

What does day do?

 

*confused*

 

 

 

 



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Anonymous

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Lol I work at Albertsons these fools saying they can throw over 100 an hour either Autistic or on drugs or just manager shills trying to get gullible employees to work themselves to death. I transferred to produce and that is  a whole new animal. Actually stacking and constant rotation make so an 8 hour shift only gets you 200 cases MAX. Of course the cases are bigger so it's all relative. The key is to just stay on task anywhere in the store and yeah if you're slow work with somone faster ir motivates you to keep up. 



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Anonymous

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Grocery trucks should be able to throw up ~60, Peyton around ~40-45. My crew, well, not so much. I got one guy that might do 20-25 cases an hour. A few that are stuck in the 30's to early 40's. Depending on the product I can do 55-100+ (with 100+ being bulk items like paper, big K's, etc). I got another guy who can do the 55+ an hour, but he's messy as hell and puts everything on the shelf crooked and then that has to be fixed later on.

Advice I can give to the guy with 58 hours is hopefully your department manager will check the orders better. Mitigate what comes in and if you have to, focus on priority items first. Condition as you stock to save time, even if the conditioning isn't perfect, have the store presentable. That's my goal every morning by 6AM, even if I have to personally go around every aisle and condition while the remaining stock members stock. But usually guys are gone because their shift is over and good luck getting people to voluntarily stay. A few do it sometimes but it's 50/50. But take your break and don't get too worried about things. Remember: management can't fire the whole stock crew because there will be nobody to put up groceries. My former manager used to say that all the time "should just fire all of you!", yet it never happened. Nor did he ever attempt to stock himself, and he was eventually demoted back to ASM at another store. Slow movers should only be done once a week though, and if you have to, pick and choose your backstock carts to run each night. That's what we do a lot of times. It's not to "standard" but you work within your limitations. I can see why you're at work that long.



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Anonymous

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You're just slow bud



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Senior Member

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I hit my peak at 164 with kcups, broths and soups, canned coffee, teas, ramen, gravy, hot chocolate, and mashed potatoes, once. Another couple of times I got around 140. Beverages can get me 200 but I dont count that because of big K 12packs and seltzer.

I generally run 100-115. My backup is a hair slower, rare to breach 110. One other guy does 115-120.
Then I have like 2 guys who are between 75-85, 2 guys who are around 55, and then three who scrape the barrel at 15-35.

Mind you, this is with spotted aisles.

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Anonymous

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I think we have one guy on truck crew that averages about 100 cases an hour. He's been there forever and is awesome. The rest of truck crew probably averages 40 or so an hour. I actually tried getting on truck crew, but the grocery manager is sexist against women. I actually was making rate at 55 cases an hour also, on the night he had me running a bunch of the heavy stuff. I'm sure my rate would've been higher in other areas. But since I'm a girl, it didn't matter. 



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Anonymous

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Don't be a dick. Dick.



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Anonymous

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Question how do you guys or girls get case counted on stocking? I do 144 an hour with only stocking but with blocking/recovery I do like 53. I'm not sure which is the right way to do case count. I'm from HEB if someone from HEB reads this please explain how they do it on your store. 



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