Kroger Employee Forum

Anonymous

We are getting beat up on OSAT. Im wondering if cheating is widespread? What are the different ways to do it?

yankeedog · yankeedog

Kroger employees... How would you feel about being told how to complete a survey as well as exactly what to state in the survey? The ASM at the location I work at asks his customers to indicate on the survey that they were highly satisfied with his service as well as the courtesy clerks service. He also te...

Curious

Is it just me, or does anyone else get tired of all the pricing "gimmicks" going on all the time at Kroger. 2 for $1.00, 3 for $5, 2 for $5, 10 for 10 dollars, etc. It gets SO annoying. Why doesn't Kroger make everything as simple and up-front as possible for the customers? Sometimes it confuses custom...

Anonymous

Not only do they get 50 fuel points for doing it, but I give 50 points for bag credit to each customer for doing a good survey, whether they have bags or not. This OSAT is such a bunch of crap. I get a $5 card for each shout out of my name. I used to get excited about shirts and hats and jackets, but how many can o...

firedreams · firedreams

our contract is expired but even if the contract is expired shouldn't the union have to fight to help you keep your job? isn't that the very reason we have a union or at least one of the reasons?

tov · Anonymous

They are really emphasizing putting cold items with cold not mixing them up in a bag (previously they didn't care.....just let me do my damm job the way I was TRAINED to do it!!

Anonymous

I posed this question several months ago but didn't get much response. Is "Fresh & Friendly" just another BS customer service initiative?

feelup · feelup

I work as a courtesy clerk, but I am going to school to become a heating, ventilation, and air conditioning technician. I was hoping to get some experience in the HVAC industry by becoming an apprentice somewhere. I discovered that Kroger hires HVAC technicians, so I was wondering if they hire appren...

Anonymous

I am sick and tired of them coming to the bakery at 6:00 in the morning looking for stuff. Don't expect everything to be full at that time, especially if it has to be baked. We come in at 5:00 AM. Don't expect any particular item to be baked and ready by 6:00 AM. If a customer wants something that early, w...

badguyymoe · badguyymoe

If I started working last week do I get paid for that week or do I get paid this week can someone please help me out

Anonymous

I worked yesterday at USCAN and everything ran smoothly, I transferred transactions and checked out customers at the podium. I get a text that the till was $115 short from my Front End Manager this morning. I wasn't the only person at USCAN but I don't know if someone is trying to set me up (but my manage...

Anonymous

I had foot surgery three weeks, had my LOA approved by HR under FMLA, but I didn't receive a paycheck. Where is a Time Loss form (in Michigan)?

Mr Frontenac

One manager tells me I cannot override the price of override because it's the law. Another says I can, just not apply a scan rite on it. So this has me confused. Who is right?

Mr Frontenac

It's my day off and I'm not wasting it by going all the way down there. Every time I have an issue and I have to call them, it is virtually impossible to get a manager on the line. They put me on hold for a long time. And if by some miracle I do get a manager, they're unable to help me fix my problem. See today I've g...

Anonymous

I went to eschedule portal request off days and it wouldn't let me can someone please tell me how and how to fix this

Anonymous

so i work in the pharmacy as a tech i have been there for almost a year. my first cousin wanted a job in the pharmacy. i would not be her boss. and she would not be my boss.. well she got a interview and my hr(also asst store manager) knew she was family so did my pharmacist and my lead tech. she got the job and the...

colorado kat · Mr Frontenac

I see this option on the Uscans and on the registers. It prints out this funny looking receipt with a barcode on it. What is their purpose?

EUID_Unknown · Anonymous

It looks like we may end up on strike. What are some of you hearing at the other stores?

Jukekio · Jukekio

So around the middle of September I had one of my paid vacations, the week after I went to get my check and it wasn't at work checked hr express and it showed me not getting a check at all for that vacation week. Went to hr and she told me she couldn't do anything because my vacation was scheduled before the a...

Anonymouse1 · Anonymous

Can someone PLEASE help me figure out what it takes to lose FT status? I've been with Kroger since 2015, since I was 22. I had just finished college and they were the only ones hiring, eurgh. Then I ended up liking it because it brought my personality out and honestly helped me grow into an adult and work t...

Topic		Started By	Replies	Views	Last Post
	Forced to cheat on OSAT (Preview) We are getting beat up on OSAT. Im wondering if cheating is widespread? What are the different ways to do it?	Anonymous	5	1210	Oct 21, 2017 by Anonymous
	Being told how to complete a survey (Preview) Kroger employees... How would you feel about being told how to complete a survey as well as exactly what to state in the survey? The ASM at the location I work at asks his customers to indicate on the survey that they were highly satisfied with his service as well as the courtesy clerks service. He also te...	yankeedog	2	814	Oct 21, 2017 by mega-kitteh
	Pricing - 2 for $4.00, etc (Preview) Is it just me, or does anyone else get tired of all the pricing "gimmicks" going on all the time at Kroger. 2 for $1.00, 3 for $5, 2 for $5, 10 for 10 dollars, etc. It gets SO annoying. Why doesn't Kroger make everything as simple and up-front as possible for the customers? Sometimes it confuses custom...	Curious	6	979	Oct 21, 2017 by Anonymous
	Bribing customers for good OSAT (Preview) Not only do they get 50 fuel points for doing it, but I give 50 points for bag credit to each customer for doing a good survey, whether they have bags or not. This OSAT is such a bunch of crap. I get a $5 card for each shout out of my name. I used to get excited about shirts and hats and jackets, but how many can o...	Anonymous	3	763	Oct 21, 2017 by Anonymous
	union contract (Preview) our contract is expired but even if the contract is expired shouldn't the union have to fight to help you keep your job? isn't that the very reason we have a union or at least one of the reasons?	firedreams	0	716	Oct 21, 2017 by firedreams
	Baggers-are you getting hassled about HOW you bag? (Preview) They are really emphasizing putting cold items with cold not mixing them up in a bag (previously they didn't care.....just let me do my damm job the way I was TRAINED to do it!!	Anonymous	1	728	Oct 20, 2017 by tov
	Is it time to dump "Fresh and Friendly?" (Preview) I posed this question several months ago but didn't get much response. Is "Fresh & Friendly" just another BS customer service initiative?	Anonymous	3	931	Oct 20, 2017 by Anonymous
	Does Kroger have HVAC/R apprenticeship programs? hvac apprentice (Preview) I work as a courtesy clerk, but I am going to school to become a heating, ventilation, and air conditioning technician. I was hoping to get some experience in the HVAC industry by becoming an apprentice somewhere. I discovered that Kroger hires HVAC technicians, so I was wondering if they hire appren...	feelup	0	756	Oct 20, 2017 by feelup
	I hate those Click List people (Preview) I am sick and tired of them coming to the bakery at 6:00 in the morning looking for stuff. Don't expect everything to be full at that time, especially if it has to be baked. We come in at 5:00 AM. Don't expect any particular item to be baked and ready by 6:00 AM. If a customer wants something that early, w...	Anonymous	17	2300	Oct 20, 2017 by Anonymous
	payroll (Preview) If I started working last week do I get paid for that week or do I get paid this week can someone please help me out	badguyymoe	3	955	Oct 20, 2017 by 4hourrush
	Till Shortage $115 (Preview) I worked yesterday at USCAN and everything ran smoothly, I transferred transactions and checked out customers at the podium. I get a text that the till was $115 short from my Front End Manager this morning. I wasn't the only person at USCAN but I don't know if someone is trying to set me up (but my manage...	Anonymous	7	1390	Oct 19, 2017 by Mr Frontenac
	Time Form (Preview) I had foot surgery three weeks, had my LOA approved by HR under FMLA, but I didn't receive a paycheck. Where is a Time Loss form (in Michigan)?	Anonymous	0	651	Oct 19, 2017 by Anonymous
	Price overrides and alcohol (Preview) One manager tells me I cannot override the price of override because it's the law. Another says I can, just not apply a scan rite on it. So this has me confused. Who is right?	Mr Frontenac	9	1931	Oct 19, 2017 by Anonymous
	I hate calling my store (Preview) It's my day off and I'm not wasting it by going all the way down there. Every time I have an issue and I have to call them, it is virtually impossible to get a manager on the line. They put me on hold for a long time. And if by some miracle I do get a manager, they're unable to help me fix my problem. See today I've g...	Mr Frontenac	8	1097	Oct 19, 2017 by Mr Frontenac
	off days (Preview) I went to eschedule portal request off days and it wouldn't let me can someone please tell me how and how to fix this	Anonymous	3	1021	Oct 18, 2017 by Anonymous
	working with family (Preview) so i work in the pharmacy as a tech i have been there for almost a year. my first cousin wanted a job in the pharmacy. i would not be her boss. and she would not be my boss.. well she got a interview and my hr(also asst store manager) knew she was family so did my pharmacist and my lead tech. she got the job and the...	Anonymous	2	754	Oct 18, 2017 by Anonymous
	What the heck are gift receipts? (Preview) I see this option on the Uscans and on the registers. It prints out this funny looking receipt with a barcode on it. What is their purpose?	Mr Frontenac	5	826	Oct 18, 2017 by colorado kat
	Possible strike Mid Atlantic (Preview) It looks like we may end up on strike. What are some of you hearing at the other stores?	Anonymous	9	1262	Oct 18, 2017 by EUID_Unknown
	Vacation. (Preview) So around the middle of September I had one of my paid vacations, the week after I went to get my check and it wasn't at work checked hr express and it showed me not getting a check at all for that vacation week. Went to hr and she told me she couldn't do anything because my vacation was scheduled before the a...	Jukekio	2	812	Oct 18, 2017 by Jukekio
	Full Time Status/Obnoxious Story (Preview) Can someone PLEASE help me figure out what it takes to lose FT status? I've been with Kroger since 2015, since I was 22. I had just finished college and they were the only ones hiring, eurgh. Then I ended up liking it because it brought my personality out and honestly helped me grow into an adult and work t...	Anonymous	3	1680	Oct 18, 2017 by Anonymouse1
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