quick question for anyone. I recently applied for a job bid at my work and went up against a girl who had more seniority but had like 6 points.. my resource leader stated that she got the bid not because of seniority but because I have just been there for 4 months and I need 6 months to be eligible to apply for...
Customers don't want to go to the bank. Customer wants to withdraw money, but disagree with the fee that comes with withdrawing money from an kroger cashier station. Next thing, the customer is saying the cashier refused to give money...Here comes department manager agreeing with customer becaus...
If your customers have a high number of returns or have a high number of returns of the same item time and time again this is a scam. 1-3 times is okay and understandable. But repeated time and time again don't honor it. It's a scam. If you suspect a customer pulled an item off a shelf then demands a return w...
Has anyone else noticed that several customers have lost their social skills during covid? It's like they never recovered and frankly some have gotten worse. The karens have gotten worse and frankly more difficult to deal with. People struggle in basic courtesies, manners and basic politeness...
Our store manager is finally standing up to customers scamming the system with high returns. No more. it ends! No more kissing their @$$es. No means NO! I mean really? You can't tell me the customer is right when you know they're scamming the system with fake returns. That's not right. Note to all cashi...
Ok, let me get this off my chest... THESE ZEBRAS SUCK ASSSSSSSSSSS First of all- I'm scanning out leftover markdowns to donation, and the thing just stops scanning. Have to submit, go back in to scanning out donations and continue. THIS HAPPENS MULTIPLE TIMES DAILY! You gotta log in to the zebra...
Got tested recently and sure enough I have it but its one of the real mild variants nothing to cry about. Thing is though its making have the sh-its. Customers really get on my nerves so as a way to get back at them I sometimes when I can just fart down aisles and trust me it can be unbearable at times. But I had...
I've noticed a huge increase in customers pulling scam rings in our store ranging from visa gift cards to sco customers taking advantage of the program and theiving from the store. Pretend scanning basically. If you're having visa gift card issues: Pull the cards from the shelf and put them in the se...
I want to try dairy of frozen department. Our dairy and frozen is very understaffed and needs help and produce is over staffed in the morning. Once my 83 or 90 days is over with then I'mma talk to the store manager about seening if I can transfer to dairy to help out.
Short staffed with barely any hours Makes $1.3 million + in a week while total store payout including overtime is $66K But but muh elms says a 600 piece truck with scans and writing orders and helping customers and breaks and conditioning and markdowns and in store transfers and endcaps and stopping e...
So mixed answers are among managers and associates. There are managers whom will give mixed answers between charging bags and not charging bags. Do any of you decide whether to charge or not to charge bags? What do you all say and do if manager catches you for not charging bags?
The company acted too soon to go back to normal pre-covid store hours. Our staffing is so little we often end up forcing customers through sco because we have a lack of cashiers. Boy do customers get irritated and rude about going through sco. Customers: stop taking it out on the staff member that actua...
A big shout out to the fred meyer employees who stripped us of the 21+ over button for liquor because you failed four sings in a row. Now the rest of us have to suffer until customers adjust. So well get to deal with a lot of @$$ holes for a while. sorry but if your 80+ you still need it. If you dont have it no sal...
Going back to amazon prime shopping because I can no longer bring my self to support the store I work at. Our leads are nippy as hell right now and I can not support my self to support my own company by spending my paycheck there. I will not spend my money at a place where I am not respected as a staff member.
i work in the pharmacy. the pharmacy manager has said that now we have to start putting our cell phones in a basket. am i required to comply with this? our department is non-union, if that helps.
Customer comes in claims they have for example 600 fuel points. Same said customer comes back a week later and says they have 150. Customers are taking reciepts from others that have high point balances and claiming them as their own. Is this happening at your store fuel clerks?
