What kind of person thinks it's a good idea to ask customers what they're having for dinner? That's what they want us to do. It's all part of customer engagement.
Due to companies no longer ordering from China I am beginning to see some empty slots in the haba aisle. I'm warning you people it will only get worse. I suggest if you haven't started prepping to start. If you're complaining about how you're too poor to prep. Total bs answer. Anyone can prep any income....
looking for any ridiculous stories or experiences that you or a friend have had with working at krogers. my managers were insane and terrible i just want to see how many other kroger workers had unbelievable experiences working there. if your interested in mine i have plenty but my favorite is when...
Due to lack of training, shi---ty hours, fu---cking with our schedules.... verbally harassive lead..... No one is happy. One is 1 secret shop away from being fired -- now that they write you up for missing one little damn thing on it. The other is getting tired of the unfairness, favoritism, dealing w...
Anyone else's store keep getting high call outs from staff because they shifted the secret shop walk to Tuse now and staff are getting fed up for getting written up for failing so much one aspect of it? This recent change Kroger did is a$$inine. I changed my availability to unavailability this day afte...
She is dragging her feet filing a grievance complaint-even though I have documentation. (Probably because our store manager is b***k.) I left a message with someone at the UFCW main office. Has anyone here been able to get another Union rep to handle their complaint due to the ineffectiveness of the...
Was told by my floor manager that we no longer accept those Mexican Consular ID's for alcohol purchases. When I worked at the Fuel Centers we took them for tobacco purchases. The ID looked questionable and she told me the change was made several months ago. Today was the first time I heard about it since...
We are having a huge problem in our store with these cards that are issued by the various health insurance companies, especially United Healthcare. Are you getting a bunch of these cards in your store and what is your policy on accepting them?
I am so sick of corporates little snipes that go in and harass grade you over every damn detail. Our department is a clutter f* mess to begin with and I'm tired about worrying about if I'll be employed or not. Nope, if they're only coming in on Tuesdays now I'm no longer working Tuesdays. My home schedule i...
Well... I/we may end up suing kroger because they hired in a drunken lead and management is too lenient about it. Only until we started filing massive complaints did they actually start to do something about it. I can't get my manager on what I'd like to get them on. The little slime. But I can get them on h...
Was told by my store HR person that "(name of manager) is not going anywhere." Similar situation at my old store-but white manager got bounced out after 2 months.
Does management just laugh at these complaints? Because I've notice there's an handful of shoppers just complaining about every employee at every shopping trip.
This is something they did in the early 1900's before shows became wide spread easily available to society. Hell people still do this and it's disgusting. My coworker obviously does not bathe daily, wears the same damn cloths daily, looks like he rolled out of bed, if he didn't give time to bathe he jus...
Our closer has zero customer service skills and is not cut out for this company. If you fail multiple secret shops in a row because you can not say "Hi or Hello" to people you should not be in customer service roles. You're one shop away from termination and that's well your own fault. If you can not take cr...
Our lead was way out of line the day of the walk before the current holiday (Easter) and management just took a blind eye to it. Even though they saw the whole damn thing. I'm calling out after our lead was such an a$$ hole to us. We don't deserve this treatment. We use to like him but now that he's been here a f...
