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how much is your store/division pushing those receipt surveys?
(Preview)
is it the OSAT? I'm not sure but either way, that is huge where I'm at right now. "make the customer happy" Our store has a guy who goes nuts over any new program they roll out and when they started a chart with every customer mention, this guy got a stiffy. About half the store has their name...
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Anonymous
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14
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2945
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What is Kroger's policy on giving out employee schedules if you don't know/don't recognise the person on the other line?
(Preview)
I thought if you KNEW for a fact the person calling for their schedule was the actual person calling that would be the only way it was OK
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Anonymous
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2
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1139
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Does your store have a security guard and if so, what days/hours do they work?
(Preview)
Ours works Thursday-Sunday from about 7PM to 1:30AM (U Scan closes at 1AM.)
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Anonymous
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10
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1386
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Clicklist Lead
(Preview)
Im currently the Nutrition Lead at my store, but come after mothers day my store is getting remodeled and my department is getting phased out. Recently the clicklist lead at my store got promoted to Manager..... so my store manager suggested I take his place as Lead. I accepted the change, because mor...
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Freshandfriendly86
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1
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3184
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Possible medical emergency in our store-who in your store is authorised to call 911?
(Preview)
Last night I had a customer who did not feel good and was in distress. I got the manager and he talked to her. She did not need the ambulance and was having her husband come and get her. She was more worried she left her groceries in the middle of the store-I told her that she was more important. Have you ever h...
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Anonymous
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12
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1554
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how do you stop customers from getting too chatty?
(Preview)
They ask you for help finding where something is. You tell them where it is. Next thing you know, you're sitting there listening to how they're baking cookies for their grandma for her birthday, and telling you about grandma's family history.
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Anonymous
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7
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1509
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Chef John SHUT UP!!!!
(Preview)
Your so-called "advice" is so out of date it isn't funny.
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Anonymous
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3
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1383
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Just got promoted to bakery back up
(Preview)
so I just got promoted to bakery back up and was wondering when the pay would kick in. I submitted all my paperwork to corporate and got certified by my coordinator..i have done everything on my end now it is up to my store management team to follow through. Nobody would give me a straight answer when the p...
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Anonymous
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2
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965
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uniform compliance
(Preview)
A notice was posted at the time clock that if you are not in uniform you will be sent home. Like other rules, it is not enforced. I don't understand why these rules are posted in the first place if there is no intention of following or enforcing them.
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Anonymous
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5
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1518
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That's not the right price so it should be free
(Preview)
There were two customers that I had the other day. I firmly believe they were abusing this scanright policy. Four cans of Red Bull they were buying. Each for $2.99. They say it should be for $1.79 (Or whatever, I can't remember exact amount) and that it should be free. I walked them back to the mini fridge...
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Mr Frontenac
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6
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1482
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Question
(Preview)
Last night I was forced to stay past my shift by management. I understand they can do this (I've been here over 4 years) but can they make you stay 2 hours past your availability? I've been told different things, they can and they can't.
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Anonymous
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3
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827
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Has there ever been a customer that was banned from your store?
(Preview)
What were the circumstances that led to this decision?
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Anonymous
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7
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1478
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To Hell and back.
(Preview)
Why dont we have hours to cover flash sales on Saturday? No help? Also senior day Tuesday is just as bad. I work in the delta division. Who can I complain to?
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Anonymous
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2
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1045
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Best time to take your vacation?
(Preview)
First time taking a vacation as my one year is up. Apparently I get one week. What, in your opinion, would you consider to be the best time of the year to take your vacation?
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Mr Frontenac
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13
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1062
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Gotta take a dump at work. Decide not to cause it might make me fall behind.
(Preview)
Anyone else know my woes as a night stocker?
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Anonymous
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6
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1141
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Employee lost their home in fire
(Preview)
Hey everyone. I know we usually vent on here but I want to get word out about an employee in the Louisville division. They lost everything in a fire. I think the store they work at is 563 or 564 or something like that. If anyone on this forum works in the division or at that store, please throw in a couple of bu...
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Cart Warrior
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2
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850
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5X DIGITAL SAVINGS EVENT
(Preview)
Can someone plz tell me how do these digital coupons work? They can only use each coupon five times and that's it? Or..?
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Mr Frontenac
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2
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1310
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Retail Ready Beef is here now
(Preview)
Closing the loop on in-store processed Fresh Meat The Louisville Division will implement Retail Ready Beef WK2P4 First wave will be cuts from ( Tips, Top Round, Eyes, Shoulders, Chucks) Choice Tbones and Choice Top Sirloin Second wave will be W2P5 for Choice (Bone- in and Boneless) Ribeyes, and Str...
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Anonymous
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14
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1655
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Customer First Promise Team
(Preview)
I Hear talk about " Customer Promise Team" and Its all about the Customer.. My question is why don't schedule enough bodies to talk care of our customers needs? I work in Delta division
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Anonymous
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1
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936
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Benefits
(Preview)
I am interested in working for Kroger. I was told the job would begin as a Part-time employee, bit would probably get up to 40 hours a week during the busy summer season. Do part-time employees receive any benefits? If so, when? As for full-time employees, what are the benefits and when do they go into e...
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Yunqi
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4
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2953
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