Was on my break when a customer just out of the blue opened the door to ask me some stupid question about why "no one was working in the beer aisle." I told him that this was an employee only area and that he had to talk to the Uscan attendant. Do you have issues with customers trying to access your break rooms...
Has anyone noticed how many lead and assistant lead positions go open every week and then even some of those don't get filled? And those that don't get filled get posted several more times to not get filled at all, until Kroger is forced to pick some random part timer or somebody entirely unqualified? W...
Without a manager's override? When the coupon scans, it gives a prompt that says "No Matches Found" and then gives an option to accept the coupon or reject. I've noticed this is true at both regular registers and Uscan.
Where are the results for the employee surveys for 2017? I would like to see the results and it just seems to have disappeared and no one's talking about it.
So I'm going to the program in a few weeks, but I have a wedding I have to be in (dad is remarrying) but my email says I have to work an identical shift with my trainer... What's the odds I'd be able to have the weekend off? I have to drive a few states away so it's not like I can pop there and back in a day. Just ts...
Ok so a few weeks ago at my store a person in my department was fired for something and then a little later I found out our store manager had told them and someone else that I was next. According to them, who I am pretty sure are reliable people, she said she had "video of me taking food and not paying for it" bu...
They order their cashback from the Uscan robot, and then as soon as they see it's approved, they take their stuff and jet out the door. I walk around and I see this cash sticking out of the robot, but darn, they're already long gone. And they don't come back. Not after an hour, not after two hours, just neve...
Just got off work during my shift a customer wanted to buy one for $20.00. First thing I told him was you can't use it on alcohol & it's Sunday so can't buy it anyway. Also you would be losing out on your money cause the stickers are only good for $20. I would if just gave him one but I didn't have any on me...
I don't think our store does. Woman the other night was caught stealing 2 cannisters of baby formula. Store manager and security guard talked to her for about 30 min-they let her go with our manager buying one of the cans of baby formula.
I know that is definitely not possible with credit/debit cards. Every once in a while I get a customer with a mangled up old EBT card that's kept together with tape, or one that's so used, its magnetic stripe is practically almost faded away.
You can't for for losing in any job. You can do your job, others jobs, and please customers and they still have something to complain about. You can keep up your logs, make sure everything is shining, try to help other team members (so that they don't get in trouble or fired) and never get it right. You ca...
Working at a different kroger due to flooding, how can I stay here? My store was flooded and now I'm working at another one that's smaller but I really wanna stay here. I know my store manager won't let me go (has said several times she would never let me leave ) how can I stay here?
Hell no. But what am I supposed to say to customers who think this is true, while being customer friendly. I can flat out say no, but they usually throw a fit.
Customers constantly complain, say prices are wrong, demand we change prices, bring in expired coupons and insist we double them. When they cheat us out of money the cashiers take all of the fall and those little thieves get away perfectly happy.
I've been at Kroger for only 2 weeks and it's my second job. My primary job can run 10-14 hours a day up to 60+ hours a week. When I hired on, I made it clear that I could work 4-5 hour shifts, 4-5 days a week, in a specific 9 hour time frame. They said it was no problem at all. Last Saturday when I got my schedule,...
