Kroger Employee Forum

yankeedog · yankeedog

I am asking this question as a cashier because it seems that the Kroger location I work at I work for wants highly satisfied customers, yet the training the front-end employees at the location I work for, which management above store management came up with, is not getting the results they want. The fr...

Anonymous

Today I was cursed out by a woman because I didn't put the dam cans straight in her flat... Never in 20 years have I been treated so terrible by a customer .

Anonymous

Does anyone know how long orientation and training is for part-time File Maintenance Clerk?

Anonymous

When it comes to the survey and you answer these questions, what comes to mind? 1: I have seen positive changes being made as a result of the associate? 2: Management at Kroger considers the well-being of associates when making important decisions? 3: There is a clear link between my job performance a...

Anonymous

Does anyone else have a problem getting paid the night premium on their vacation pay. year after year I have to go to management to get it fixed, its getting old.

Mr Frontenac

An elderly lady comes through my Uscan, doesn't read the sign that the machine can't take cash. I cash her out at the station, and give her her change. I didn't have quarters to give out, so I give her her 90 cents in dimes. I know it was 90 cents exactly, cause I counted them 3 times, even out loud so she could...

Anonymous

The make it right program is honoring customers by allowing us freedom to give them they price they say it is. The book keeper keeps getting me i. Trouble for using this program because there is no refund slip attached to it. The computer does not print one but it shows up in book keeping as a refund instea...

Anonymous

any stories about phony osat scores?

Anonymous

so I received two CAs for leaving early and not punching out for a break. The next day I find out I was being spied Im by coworkers and purposefully being paged on a headset I forgot to put on(instead of pagoing me on the intercom) to see if I complied with orders. I was told from now on I must punch for breaks,...

Anonymous

Anyone have any ideas? And skip the its not fair to your coworkers who when will have to pick up your slack. There is at least 5 NCNS and call ins in my department a day. I have picked up their slack enough. Boo hoo if they have to work a teensie bit harder because Im gone. Im a cashier/courtesy clerk if theat h...

Anonymous

I am a Utility Clerk and take my job VERY seriously. I am good at my job and complete my tasks on time. However what is wrong with just doing my job and going home? I do NOT want to chit chat with every person that walks in the store. I am NOT a "chatty Cathy" or a "Talky Tommy" by ANY means UNLESS I know you. Even...

4hourrush · Anonymous

A few months back we were down to only two working pallet jacks and one power jack in the whole store. Both straddle jacks were fine. This went on for nearly a month...and freaking vendors always had them. Fast forward to a few weeks back a couple new hand jacks come in and they fixed the wheels on the two br...

Bakerchick25

And the end result is that we need to wash our hands more....I really hope they don't print stuff out like that for the customers to read anywhere. Cause that would make it sound like we aren't keeping up with our hygiene or something. And I know for sure that isn't the case in the bakery. Dealing with so mu...

Terricatwoman · Terricatwoman

How can I get it changed for Kroger to start playing gospel music at their stores? My friend Tammy and I want gospel music b/c we like it. Who do I have to email to ask to play gospel songs? Does anyone know please? Thanks Terri

kroagrr · Anonymous Bkry Mgr

Am I the only one who thinks that Kroger has a problem with Too much management? In any given day I'll have not just my own store's co manager and store manager inspecting things, but I'll have regional and division managers poking their head into my dept, asking questions, pointing out what they woul...

EUID_Unknown · Anonymous

So I've been told that we can't return baby formula because it's against the law, and that's fine. That's what I've been telling people with tobacco and formula both. However, recently a customer pitched a fit about it and said she looked it up and there's no law against it. Is it federal law or company p...

Anonymous

Does anyone know if you can enroll in health insurance after open enrollment and when does open enrollment end in the delta division?

Mr Frontenac

just curious

DogBOy · DogBOy

was going around to look at Insurance; and since no one at my store can help i'd thought id reach out to yall find people I try to log in but! This comes up and will not allow me to go furtherYou have been redirected here because your id was not provided for in the eligibility file.Please provide the below Us...

Bakerchick25

I was asked by my back up manager to reveal the King's Hawaiian display in the front by our chicken shop. And naturally I go to do so(even though we have boxes upon boxes up on that shelf and I can barely reach the boxes I need without being on tip toe on the step ladder), move the step ladder out the way and one...

Topic		Started By	Replies	Views	Last Post
	What do our customers want? (Preview) I am asking this question as a cashier because it seems that the Kroger location I work at I work for wants highly satisfied customers, yet the training the front-end employees at the location I work for, which management above store management came up with, is not getting the results they want. The fr...	yankeedog	7	1358	Nov 11, 2017 by Anonymous
	Rude customers (Preview) Today I was cursed out by a woman because I didn't put the dam cans straight in her flat... Never in 20 years have I been treated so terrible by a customer .	Anonymous	1	950	Nov 10, 2017 by Anonymous
	File Maintenance Clerk -Orientation/Training (Preview) Does anyone know how long orientation and training is for part-time File Maintenance Clerk?	Anonymous	2	699	Nov 10, 2017 by Anonymous
	Associate Survey (Preview) When it comes to the survey and you answer these questions, what comes to mind? 1: I have seen positive changes being made as a result of the associate? 2: Management at Kroger considers the well-being of associates when making important decisions? 3: There is a clear link between my job performance a...	Anonymous	3	1155	Nov 10, 2017 by Anonymous
	Night Premium (Preview) Does anyone else have a problem getting paid the night premium on their vacation pay. year after year I have to go to management to get it fixed, its getting old.	Anonymous	1	1124	Nov 10, 2017 by Anonymous
	This week's memorable customers (Preview) An elderly lady comes through my Uscan, doesn't read the sign that the machine can't take cash. I cash her out at the station, and give her her change. I didn't have quarters to give out, so I give her her 90 cents in dimes. I know it was 90 cents exactly, cause I counted them 3 times, even out loud so she could...	Mr Frontenac	4	1328	Nov 10, 2017 by Anonymous
	Getting written up for make it right program no refund slips (Preview) The make it right program is honoring customers by allowing us freedom to give them they price they say it is. The book keeper keeps getting me i. Trouble for using this program because there is no refund slip attached to it. The computer does not print one but it shows up in book keeping as a refund instea...	Anonymous	6	1213	Nov 10, 2017 by Anonymous
	osat abuse (Preview) any stories about phony osat scores?	Anonymous	7	1393	Nov 10, 2017 by Anonymous
	Suspension (Preview) so I received two CAs for leaving early and not punching out for a break. The next day I find out I was being spied Im by coworkers and purposefully being paged on a headset I forgot to put on(instead of pagoing me on the intercom) to see if I complied with orders. I was told from now on I must punch for breaks,...	Anonymous	9	1986	Nov 9, 2017 by Anonymous
	Best way to get fired (Preview) Anyone have any ideas? And skip the its not fair to your coworkers who when will have to pick up your slack. There is at least 5 NCNS and call ins in my department a day. I have picked up their slack enough. Boo hoo if they have to work a teensie bit harder because Im gone. Im a cashier/courtesy clerk if theat h...	Anonymous	10	2316	Nov 9, 2017 by Anonymous
	Why am I getting in trouble for this? (Preview) I am a Utility Clerk and take my job VERY seriously. I am good at my job and complete my tasks on time. However what is wrong with just doing my job and going home? I do NOT want to chit chat with every person that walks in the store. I am NOT a "chatty Cathy" or a "Talky Tommy" by ANY means UNLESS I know you. Even...	Anonymous	5	1176	Nov 8, 2017 by Anonymous
	How's the equipment in your store? (Preview) A few months back we were down to only two working pallet jacks and one power jack in the whole store. Both straddle jacks were fine. This went on for nearly a month...and freaking vendors always had them. Fast forward to a few weeks back a couple new hand jacks come in and they fixed the wheels on the two br...	Anonymous	6	1515	Nov 8, 2017 by 4hourrush
	So the health department and Ecolab surprised us yesterday morning... (Preview) And the end result is that we need to wash our hands more....I really hope they don't print stuff out like that for the customers to read anywhere. Cause that would make it sound like we aren't keeping up with our hygiene or something. And I know for sure that isn't the case in the bakery. Dealing with so mu...	Bakerchick25	16	2417	Nov 8, 2017 by Bakerchick25
	kroger radio (Preview) How can I get it changed for Kroger to start playing gospel music at their stores? My friend Tammy and I want gospel music b/c we like it. Who do I have to email to ask to play gospel songs? Does anyone know please? Thanks Terri	Terricatwoman	22	5814	Nov 7, 2017 by Anonymous
	Too much management (Preview) Am I the only one who thinks that Kroger has a problem with Too much management? In any given day I'll have not just my own store's co manager and store manager inspecting things, but I'll have regional and division managers poking their head into my dept, asking questions, pointing out what they woul...	Anonymous Bkry Mgr	5	1256	Nov 6, 2017 by kroagrr
	Baby Formula (Preview) So I've been told that we can't return baby formula because it's against the law, and that's fine. That's what I've been telling people with tobacco and formula both. However, recently a customer pitched a fit about it and said she looked it up and there's no law against it. Is it federal law or company p...	Anonymous	1	875	Nov 5, 2017 by EUID_Unknown
	Health Insurance Enrollment (Preview) Does anyone know if you can enroll in health insurance after open enrollment and when does open enrollment end in the delta division?	Anonymous	5	2002	Nov 4, 2017 by Anonymous
	Are any of you facebook buddies with your coworkers and managers? (Preview) just curious	Mr Frontenac	13	1330	Nov 4, 2017 by Anonymous
	What is this? MylifeatKroger (Preview) was going around to look at Insurance; and since no one at my store can help i'd thought id reach out to yall find people I try to log in but! This comes up and will not allow me to go furtherYou have been redirected here because your id was not provided for in the eligibility file.Please provide the below Us...	DogBOy	4	6974	Nov 4, 2017 by Anonymous
	So it finally happened....should have saw it coming really >_ (Preview) I was asked by my back up manager to reveal the King's Hawaiian display in the front by our chicken shop. And naturally I go to do so(even though we have boxes upon boxes up on that shelf and I can barely reach the boxes I need without being on tip toe on the step ladder), move the step ladder out the way and one...	Bakerchick25	7	1501	Nov 4, 2017 by Bakerchick25
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