I made it to the special mention board (Customer Service Champs board) at my store for customer satisfaction! I don't know if any other stores are doing this, but I feel pretty proud. It means that I'm doing my job right and well. This makes me want to work harder so I can get more special mentions by cust...
So I work night crew in grocery, and am usually scheduled for 12am-8:30am. I might be getting a part time job a couple hours during the day doing some office work and I was maybe looking to get a little more sleep. I'll need to keep up with client emails, so I especially can't do any 12 hour overtime days....
Reverse discrimination is alive and well! I am one of 4 FES at my store...I am the only white one. Everyday my CSM shows me how racist she actually is..I get treated so bad in this manner CUSTOMERS have started making comments to me about it. How the hell can a big company like this allow this kind of thi...
Is there a way to view the Kroger handbook online? I was never given one at orientation because they were out and I've never even thought to ask for one. I mean, who really reads the handbook anyway?
I swear, there's an assistant customer service manager at work who hates me. She ALWAYS yells at me for wearing a sweater. She only singles me out, never anybody else. She'll tell me "You're not allowed to wear that inside." with such a bitchy attitude. But yet, there's cashiers and other b...
40-50% of the store staff falls into this category. People at my store talk about forming an unofficial walk against the manager the days leading up to thanksgiving. Thanksgiving is when we should have kroger by the balls
I had a 6 hour shift today (11-5). About 3, I went up to the CS desk to ask about my lunch. The CSM told me that I didn't get a lunch for a 6 hour shift. I was baffled because I could swear that you get a break and a lunch for a 6 hour shift. I know that I've gotten a lunch & a break for 6 hour shifts before.
Just saw a letter near the time clock stating that Kroger is proposing no changes to our health care in 2015. But mentions nothing about 2016. Anyone hear anything about this? From several of the people I've talked to they seem to think a strike is a real possibility. Our contract meeting in on the 3...
so my store is always freezing, so naturally we all wear black plain jackets. But now they're throwing at us that we cannot have hoods. They won't even give us a reason why we can't have them. Anyone know?
I just started working at Kroger a couple of weeks ago and, I don't have my associate discount yet. Does anyone know the number you're supposed to call to activate the Kroger plus card?
How horrible to find out that KROGER quietly ended the program without proper announcements and not informing their "valued" associates to redeem any remaining points... Great way to "Reward" your "great people"!!! Great way to save your money for the raises y...
OK so someone I know is getting wrote up for a no call no show for going on a fire run but the rub went out 2 hours before his shift he had no way of contacting his employer to notify of his absence the moment the run was over he called immediately to notify them and they write it up as a no call no show even though h...
Every week there is a problem with my schedule. I've been at kroger for almost 2 years and I've never been the person to work less than 18 hours. My manager scheduled me 12 even though I am above many people. It makes me mad because EVERYBODY under me had more hours.. Is this fair?
So I hit an anniversary mark and get another week of vacation. I'm eligible to use it any time now but it isn't listed in Express HR yet. How long will it take for my vacation time to appear on Express HR? (Dayton/Cincy if it makes a difference)
i've tried to be patient but enough is enough. I'm tired of spending hours in the snow, rain, and cold every day pushing carts. We have to go into 30 degree weather for 30 minutes when they tell us to. The problem with this is alot of days they send me outside 5 or 6 times a day. That's 3 hours outside. Today i h...
Long story short, I was hired at Kroger on 9/7/2014. When I was hired I stressed that my availability was extremely limited but I wanted a part time job for some additional household income. The Administrative Manager said that wouldn't be a problem because the closing shift was hard to schedule and i...
