So, I have been with Kroger nearly 3 years, two stores, and I have shopped probably 15 different stores in different districts. I have asked locally (Mid-Atlantic division) if anyone can tell me about how to get cultural councils started, but no one has resources. CSMs, ASPs, and the one manager that...
My first immediate question is this. If a coupon scans successfully without asking for a manager override, does that mean the coupon is valid for the order?
So I was on closing again tonight as per usual. And as per usual didn't have much help and was left with cookies to label, floor to fill(which I normally would have let it go if there was just a few holes. But they damn near cleaned out the place tonight. As we are getting another incoming of heavy snow this w...
does anyone else have A store manager that demands all your vacations scheduled by the end of January? I have three and have no idea when im going to take them this Year. Also no vacations allowed after October...
As a cashier, am I allowed to walk into other departments back areas? Like today, I was on my break and a customer asked me where all the eggs are, cause they had all been bought. So I went into the dairy room to look around. I saw some eggs, but because I didn't see any other associate in there from dairy, I di...
I am not alone at Kroger 540 in this situation that the Payroll HR lady keeps messing up the hours when she seems to keep keying in the hours incorrectly. I have heard from other employees in different departments going through the same thing. Either they are missing hours or when she so called "correct...
They were trying to steal a whole cart of stuff, probably $150 worth. So the manager, two security guards, and four cops were there trying to negotiate, right there at the door, what charges the family was going to receive based on whether they were now going to pay for the stuff they were trying to steal...
I work at a Kroger fuel center and we have had a water leak in the box for 6 months now. The leak has knocked out our air conditioning 6 times. And we are stuck in the box in 96degree heat for the entire shift. Now we have been itching and getting rashes, having memory loss, and headaches. I got my manager to te...
I'm a cashier and yesterday two of the store managers brought me to the office and said that I've been ringing up too slowly and that customers are complaining and "worried about me." I explained that I have several psychological conditions (two of which are on the ADA list of disabilities) and that I h...
End of shift, gotta shutdown Uscan. I'd like to know you guy's tips and techniques on shutting down Uscan when it's time to do so, and getting customers to go to the other checklanes (or in my store, the other open Uscans in addition to the cashier checklanes), without pissing customers off. Every so of...
Is there anything I can do about new hires being hired in making more than I do because they have work experience? I've been with Kroger a little over 3 years.
So, I just got off the closing shift a bit ago. And as I was getting my bags together after having done a bit of shopping and going through the line. Some random dude/customer pretty much goes out of the door. Obviously not having paid for whatever he had in his hand as the alarm was going off as he went throu...
My family and I love simple truth beans, the choices and taste are great! We feel good and healthy eating organic and we can afford organic! Thanks to simple truth, its a blessing! #ilovest #simpletruth
Kroger you already censor information on customer feedback, release the 2017 employee survey results and quit burying them. We all know how bad they are, just release them and try to improve if you still can. I have my doubts Kroger in my district is censoring and manipulating data to lie to employe...
