Luckily a supervisor was available to handle this situation involving a difficult customer of mine. But how would you handle this situation if a supervisor or a manager was not available? This is what happened last Sunday. This incident happened while it was busy, and there were several customers...
Okay, so I had my manager observe me I'm not quite sure if it was only me but I am pretty sure it had something to do with a customers comment. Anyone else know why observations come in I've been working at Kroger for a year now and I only smile they want me smile like I'm the joker and I can't do that sorry. ?
I finally left FM/Kroger in June due to severe lower back pain. I "trained" as many customers as possible before I left -- like asking them to kindly leave their 12-pack of Pepsi in the cart with the UPC up. Most people are oblivious to putting heavy items on the belt, thinking they are somehow helping us...
i'm a uscan attendant, cashier at the main store the fuel people have almost all been fired most all because there background checks failed and the lead person quit. now management is trying to make me work fuel center 30 hrs on 2 week schedule even though i never been trained over there i given a few brea...
Hoping the board can help me. I am brand new. I just got hired in WA state in a non food area. I am wondering how benefits work? Meaning do I have to work a minimum amount of hours on a weekly basis - pt12, pt20 etc? Or is it just when I reach a certain amount of hours total that benefits begin? Is there a link or ot...
I've noticed some of the cashiers who run the Uscan at my store have their own override numbers that I've seen them use. Of course, they don't need a key to use them at the Uscan only at a register. But then again, these same cashiers know how to run the service desk, so that probably explains why they have o...
we're nearing the end of 2017 which means that we all have endured another year working for these schmucks! how are your stores doing money wise/managerial wise/employee wise/etc? my store's grocery back room has been a disaster for weeks and i don't see it getting better. the trucks are packed and...
The future is not looking good for kroger in my opinion, do you guys seriously think kroger will still be in business in the next 15 to 20 years? or what if kroger decides to sell it to another company? god forbid not walmart.
Instead of raising a stink about how passive/aggressively nasty my immediate co-workers are to me, I decided to throw in the towel and give my 2 weeks notice. Things were getting really uncomfortable and the few times I hinted that there was a problem, I was blown off. One woman in particular made no b...
How do I go about buying Kroger Common Stock through the company? I went to yourkrogerbenefits. com and through some searching found a link to comptershare that apparently handles the stock. It asks for a global id and password which I apparently dont have. Just looking to buy shares but can't figu...
Hello everyone! Now, I was let go from Kroger today, on Day 19 since my orientation date (August 24, 2017.) I'm honestly quite a bit confused as to why, but seeing as Indiana is an 'at-will employment' state, and I was within my Probationary period, there's really not much I could do. I was in Click-List...
Been trying to transfer to a new Kroger due to moving. The process has taken three months now, and still haven't started at a new one. First person I talked to convienently took a vacation before bothering to send my paperwork. Now I'm supposedly waiting on one more signature. Literally going to run ou...
A customer came through my line today and got two packs of some sort of vitamin. She was perfectly friendly for the first part of the transaction, and we had a conversation about the pretzels from the bakery. It then came time to pay and she said the vitamins were supposed to be buy one get one free. Sure en...
Back story/long story short: Short hours, much packaging for the cookie promos we have going on, and as usual behind as hell in bakery. Will add that our chronic complainer from the deli came down wanting a cake for her baby shower. Cool, thought she wanted to order one. Nada, she wanted to see if I could...
I don't know these things... I'm not a manager or stocker... So what exactly am I supposed to say to a customer that asks me such questions when I'm walking through the isles to go on my break? I mean, if they ask where bread or eggs are, yeah, I can tell them that. But if they have Jimmy Dean gourmet vanilla e...
I am a former employee for Kroger. I quit on good terms 6 months ago and moved to a new city. Now I am trying to get hired at the store in my current city (have a interview lined up) and I am wondering and hoping that I will start here with the same pay scale as I left off at. Like the pay steps will be the same becau...
So I've been working as a grocery clerk for a few months now and I'm kind of known around the store as the clerk who can be spotted filling just about anything from dairy to home goods. However, my real interest lies in Click List, is it possible to somehow request a transfer to be a Click List employee or am...
