That's a bit of an exaggeration --- I've seen the phone answered. But on a day like today when I need to let them know that I may be a little late due to family emergencies, the phone just rings and rings and rings. Why? Because, of course, Front End runs the Customer Service desk, and at my store, Front End i...
How are we supposed to know where EVERY item in the store is, off the top of our heads? I can usually guess where it is, just by looking at the list of items above the aisles, but we NEVER got trained where things are. Then customers get angry when we don't know where some obscure items are.
I need some help. I looked on my profile, and, well, okay, I am a courtesy clerk, I saw under current job step, it says 500. One, what does that mean, and two, do courtesy clerks get raises? At orientation, they said they do, but also, actually, when I got hired, my pay was what cashiers start out with an...
I've been with kroger a few months now as a bagger, and I've been told after the holiday season I'll become a checker! My CSM loves me, and told me that I have a lot of potenetial, as have all of our Co-Managers and Store Manager (who absolutely loves me). When I first started I didnt really expect to stay lo...
These kids ask for my money, want to use my personal items and eat my food. They just grab from me and do not even ask. I'm not their momma and I'm tired of it. Can anything that can be done about it? And saying no never seems to work.
Hey fellow Kroger employees! I need your help. I'm the lead night stocker for my store and I'm having issues dealing with the insanity of the grocery manager. Put simply, he abuses his stockers mentally and sometimes emotionally. Not saying that we're all weak spirited or anything but the guy is good...
So I was told that Front End was "given" more hours next week for Thanksgiving. When I also complained / mentioned off-the-record about having one person working the entire parking lot for both entrances to bring in carts to one of our cooler Front End Supervisors, he said that when the &qu...
Hi guys, I'm not an employee, just a customer, but I've heard this announcement (the words in the subject line) 5 out of the last 5 times I've gone to a Kroger in my area. Each time I've gone has been at a different time of the day, and each time has been right as I walk into the store or a minute or two into being...
I need to know what the 7th rule is in the handbook because I got fired after 18 years working for kroger for violation of store rule number 7 ???? Can anyone help
I just had a quick question... I'm a current Kroger employee, promoted to fulltime earlier this year and have been with the company about 8 years. A friend of mine is part time and a recent hire. We're both looking to relocate out of state (Michigan to Texas, if it matters any) sometime next year. It's my...
Been cold here in the South. When the sliding doors open in the main lobby the cold air rushes into the store and you can feel it freezing by uscan, self-check out and one of the registers. So the other day one of our uscan persons was apparently wearing a jacket. But since it wasn't Kroger-approved, the F...
Hey everyone. I was wondering what hours and how much the night premium bonus is? Like, what time does it start counting at? 10PM? 11PM? I work in the Atlanta division. I've been with Kroger for over a year, but ive never worked past 10PM. Thanksgiving week im scheduled to work until 11, i was wondering...
Does anyone else have a problem trying to access ess.kroger.com I am trying to check my paystubs and it doesn't seem to want to load. This is not the first time it has done this. Actually lately, whenever i try to access the site it gives me problems. Some days i can log in and some days i can't.
At the start of the year, ESS listed that I had four personal holidays to use, and I successfully used one a few months back. When I did, the site updated to say that I used one, and had three left to use, which I was planning on using next month. But I checked ESS today, and it says I've got personal days left...
I just started, and I'm making close to minimum wage.I never worked in this industry before I use to be in construction work and it pays ok I guess,because now I'm making a lot less then was so.?has anyone ever retired from Kroger to know if it was all worth it in the end I mean I use to make some fat checks lik...
I recently was offered a job to work at a local Kroger as a courtesy clerk. I was told I would be contacted once they ran my background so they could go ahead and start me with training and get me on the schedule. It's been two weeks and I haven't heard anything. Should it be taking this long??? I even called t...
so here lately I've been having 3 to 4 pallets of ice in the freezer at one time because the company keeps Distributing it. This past time I barely put a dent in the one I had ordered a few weeks ago and then last week they sent another pallet of the same size bag. It already takes me about a month to get rid of on...
Well the deli/bakery dept. I'm in is down to only 8 people between the two with the people we had quit this week. Yet with this the department managers were forced to cut 20 hours off of next weeks schedule. Seriously WTF are they smoking? And to beat all one of the guys still there comes in hours late al...
I thought that it was rude of the new guy to do that and I didn't say nothing, and now I caught his cold sickness, I'm taking EmergenC. He was two hours late and was supposed to come in at 10'oclock and help me unload the grocery truck for night crew, so that is what he was doing when he sneezed on me, and I was pi...
next week is thanksgiving, does Kroger have any day off for that ? And if i dont want to work on the Thanksgiving week , do i have to not send my available on that week ? Or i have to talk to my scheduler ??i need help asap. Thank you. O
