We have someone in our store that works Customer Service and SCO who is perpetually cheerful. Greets every damm customer that walks in the door and greets them on their way out. ANNOYING!! Do you have someone like that in your store?
Last week I had quite the b---itch asking for "good" "fresh" product from the back, usually I don't mind getting it but then she kept making snarky rude demining comments about it even though it was perfectly passable by company standards and my store has very high standards. If you're going to paw thr...
In the past several months in my store we have had: 1. Customer accusing cashier of hitting her husband (Video shows incident did not happen) 2, Customers trying to get unauthorized discounts-claiming it is an ecoupon 3. Several instances of customers leaning over the counter and snatching receip...
People are more familiar with Reddit and I can't get on Reddit anymore. I know they did away with anonymous browsing but I can't even get on there to create an account.
Manager hired an pea head in the department. Apparently, the employee does not know how to communicate, no critical thinking, asked the manager "can I go to the bathroom?" This employee works in an department that requires critical thinking. Is this equality or DEI?
I was taught to be thankful for what I had even if it was second hand, well used but the item still got the job done. Or even if it was food and it wasn't perfect and beautiful or in the most prime condition of edible. If it doesn't make you sick eat it. I'm tired of kroger training customers to want the best of t...
I remember why I am getting sick of this job. It didn't help my current store manager has been treating me like dirt all year long and I'm getting fed up. After several ethics, a few union calls and some corrective actions, he has backed off a little. However, if the bs starts up again I will file an eeoc aga...
Heard from my Union rep that 431 is in a mess with the current management. I have had telephone exchanges with Ingrid and she was VERY rude. 441 not much better, 3 MOD were transferred out and the store manager has a string of complaints against her (the most recent one filed last week.) WTH is going on?!?...
I'm honestly exhausted of walking into a sh--it show of a department every few days. Management doesn't give a rat's a$$ about it and I'm honestly about ready to say to hell with it and only work weekends. While seeking for something else. Company isn't even giving me full time any more and they stole my...
1. Dump the DEI BS. It leads to unreliable people being hired who don't stay but several months. 2. Have a definite policy in place dealing with problem customers who threaten employees and other customers. 3. Stop hesitating calling the police when large-scale theft happens. 4. Cut loose problem m...
You can almost count on having an obnoxious customer if they purchase any of the following: 1. Siggis Yougurt 2. "Deli shaved" ham 3. "Go-gurt" kids yougurt 4. Or most of their order is produce
I was the cashier that refused the sale-employee said it "was too hot to go outside and get (her) license." Refused the sale then next thing I know she is walking out the door with the bottle. Self-checkout cashier allowed the sale. Now what happens? Told floor supervisor and she said the least that cou...
Lately our staff have been quite frustrated with the current schedule writer and they're frankly terrible at it. Lately they've been fu--cking up every one's schedule and no one is happy and there are massive calls to the union regarding it. I filed an ethics regarding no one's vacation was approve...
