I received bad customer service from our asst. deli manager today. I ask for one think she does something else. I said no I didn't ask for mac and cheese and I get geeeeze, piffffff, and oh good grief back talk. But with that said have you ever been a victim of bad fellow employee service at a service d...
Well today I get called upstairs and wrote up because I've missed so many days since the start of February. Between then and today I think has been a total of six days, with five because of illness ( I came down with the damn flu twice!) and the other because of weather. The co-manager stated to me that no...
Just throwing this out there, who has heard any good intercom pranks at their store lately? Even accidental pages! I bet you'd have a hard time keeping your act together if you too heard someone from receiving who lost a bet page, "Where the hell is the toilet paper when you need it?!" :eyepo...
Step by step please.... redeem a coinstar slip?(dont know what theyre called) redeem rainchecks with the price override etc give rainchecks (if cashiers are allowed to do that) enter a price for an item not found (using the codes from each grocery store section ) entering in a coupon when it all match...
So, I noticed that my "job step" went up and I got a pay raise along with it (10 cents). I'm wondering what or how the job step changes, and how it's tied to my pay. Note that I am only a part-timer working between 15-18 hours per week (the remaining days/hours going to school).
I recently received a check (I am a new employee) I was told I'd get paid for training. (my check address is not from the actual store, but the placed I trained in, is this my training pay??) I worked, tuesday, weds, & thursday, & I am to work sunday as well. Will I get paid NEXT friday since I have no...
Our store is in the middle of a major expansion. The expanded deli and bakery sections opened in January. You would think they would have hired and trained people to fill all the necessary positions weeks in advanced, but no. We have a deli manager and a bakery manager but no one in back up. So far the...
Will someone please tell me step by step how to do the wic fruits etc when its over the six dollar limit and they pay the rest with cash or a card?....Is there any sort of manual for Kroger cash registers that newbies can read so that we can learn things like this without being dependent on the fs or another c...
We all have run into those customers that are beyond quirky and are outright strange...... A girl that was doing put backs comes up to me and tells me people are "creepy". Basically after helping a customer find a baking product made the suggestion to come back to his place to eat the muffins...
How are ELMS scores formulated? How do you know what your score is at the end of your shift? How often do they post them? I am a new cashier. Thank you for your responses.
I heard from a very trusted source that Kroger will start offering employees at least $10.10 an hour as a sign of good faith for the proposed federal minimum wage increase currently being debated. The company wants to pave the way for the future. God bless Kroger!
I was wondering if you are suspended from kroger pending an investigation and you apply for another job while being suspended. If Kroger is called as a reference can HR give out that information?
When e-Schedule was implemented around four months back at the store I'm at, the CSM was told by the people that came out to the store to train him on and others on using the software that he and others could extend shifts when necessary. It was often times necessary because after e-Schedule was impleme...
I was working in the deli today and we noticed a guy eating a hotdog right there at the warmer where we keep them. He's been doing this the last several days and we know he ain't been paying for them. While I was preparing a dinner for one of the guys in the meat dept., he pointed out the guy eating a hotdog, an...
While talking with another employee the topic of managers and being fired came up. In the conversation she told me there was a council that voted on if the person was fired. Does this happen in every store and does one person in management have the authority to just fire someone without consulting othe...
This is the first store, ever, I have been at that has carts that slide sideways and I have been to every mainland state and moved 30+ times. When I say they slide sideways I mean that when stacked together as a courtesy clerk they will slide to the left or right just as effectively as they will forward and b...
Ok, so I was watering the plants outside the store when I apparently didn't close one of the valves tight enough. It wasn't intentional since I made sure the other valve I used was sealed tight (and was). My manager started saying "you owe me water" from the time he asked me to shut it to the ti...
Been working for Kroger for 6 months. Need to call off for the first time on Tuesday for a Doctor appt. Do I call my department and tell them? Or call customer service and ask to speak to a store manager?
