Can anyone give some tips on how to deal with anxiety at work when it comes to talking to people? I struggle badly with social anxiety. Don't get me wrong -- I have worked with the company for 6 years, and have many good relationships with regulars, so I know that I am capable of talking to customers. Bu...
a bit of a rant from an incident this morning . my shift had just ended at 6am, which is when my store opens and they start turning on uscan. i was fixing to purchase some cheap juice in order to use my debit card to get cash back, as my bank doesn't open until later in the day when i'm in bed. i go to uscan and scan...
I am constantly getting left with 1st shifts mess because they can't do their jobs. When I'm done it is almost perfect. Why do I bother, when 1st shift doesn't get told about it. No one gets wrote up anymore.
I've been working for Kroger almost a year , I always go to work on time but recently I have not. So today I called in, I had a 4 hour shift and I called in 5 hours prior to when I was suppose to come in. My manager said that he would find someone to cover my shift so I was like cool. He called me an hour prior asking c...
I'm attempting to apply for another job outside of Kroger. However, the job application requires that I give the last name of my supervisor. The problem is literally everyone in the store is on a first-name basis with each other. No one in the company knows I am searching for another job. Is there s...
At my store we're given around 12 hours a week. Once in a while we get 20+ hours. Around Thanksgiving/Christmas we were given more hours (I know it's because of the holidays). Even when school is out we get around 12 hours. I'm not complaining I was just curious if it's like this at different stores ...
Long story short I hurt my knee pretty bad the other day while playing football. I can barely stand on it let alone work product/put up a truck. I can't exactly afford to go to a doctor just for a doctor's note... I just need to stay off t for amother day or so... how do I go about explaining that?
Last night a customer reamed me out for "arguing" with her and challenging her on a price. As far as I'm aware all I did was show up for work, greet her, start to scan her items. She rudely/harassively/ immediately quarreled with me about two items not showing up properly in the system. In an abusive r...
My store has been pestering me to become a Front End Manager for 3 years now, they like my work ethic and demeanor but with all of that being said, I can never really see myself in a managerial position. It just doesn't entice me. A long while back, I learnt the customer service desk and the fuel center when...
I understand that in the hand book given to all employees says that you have to have conservative hair color! What they really mean is bland, boring, and conformitive. This needs to stop! We live in a new age, where no matter what store you go to, you are going to see someone with colored hair. Why is it an...
How to go about dealing with an employer who is the same level as you and everyone else in your department (accept for the night lead), but is always trying to boss you around? I kinda wanna tell them to f*ck off when they come up to me and ask me to 'make sure you do _____, please' or 'can you please do ______,...
Last night I rang up a book of stamps . I entered on the key pad 6531, then I PRESSED ENTER, the display ask quantity I PRESSED (1) on the key pad . On the customer screen there was (1) book of stamps and (1) FUJI APPLES. Can anyone tell me what I did wrong ? or did I
I've considered moving to customer service. I was just wondering if working customer service is as difficult as it seems ? What does the job mainly consist of ?
Whats the biggest Disconnect in your store? Seems with recently competition changes the only solution to save money is less staff/be more productive.... How about eliminating Sales Ads........ why do we need a sales add that is 10 pages+ (95%+ of customers don't even look at the thing) How about...
It's 2017. Credit/debit cards have been around for an eon. You should not be overwhelmingly surprised when the pinpad asks for your pin. You should also know your pin THAT YOU SET for the card you use literally daily. Yes it's green for credit. Yes it will cancel the entire payment process and you will h...
I am transferring to a new store fairly soon. I was curious if I would have to be re-drug tested.I'm still on the payroll, and not been terminated in anyway. I didn't want to ask my higher ups because I don't really want them to be concerned. Just a cannabis smoker. It will be legal where I am going. But sti...
