A couple of the most predominate questions are: When a customer comes up with a name brand item and says we were out of the store brand how do I ring up that item with the correct price? How to do WICs? General tips/tricks? I know this should have been covered by a trainer, but all my store did was throw me o...
WOW do a lot of the Kroger co managers around my town seem.........well, I'll list my observations: 1. STRESSED. I mean, red faced looks like a massive heart attack is imminent. 2. Creepy quiet and withdrawn......absolutely will NOT make eye contact, and seem always on the verge of telling you to fk y...
I work on the front end, and our store recently got a new CSM. Our old CSM had her faults - we all do of course - but she was, on the whole, sweet and very laid-back. She didn't really enforce rules more than the bare minimum. For example, a couple times I had walked in 10-15 minutes late with no notice, said so...
I've worked here about 6 months now, and I've had maybe one encounter with the SM, a few with an asshat co-manager who would always complain about how I haven't changed the garbage bins when they're half full and its a busy morning (not to mention the person closing should've done it). As well as he'd jus...
At my first store, which was not too small but definitely not very big, misplaced was at USCAN and mostly (mostly) confined to baskets on a rack, with some of it ending up on top of the rack and on horrible days, in carts next to the rack. This is kind of out of the customers' way, tucked into a corner. Courte...
Can anyone list the steps for printing signs for display endcaps? The file coordinators usually do it but they are off on the weekends and sometimes i like to change out the endcaps early or i'll change them to burn thru some backstock. Thanks.
I just got my open enrollment packet for health insurance. However the only option for me is Part-Time HMO Kaiser. I am Full-time as of May 16, 2015. Who do I need to talk to about getting the Full-Time PPO Blue Cross/ Blue Shield? Another unrelated question, I've been told I have to wait 6 months after...
I recently qualified for Health Insurance. And got both a Health Insurance Card and Prescription Drug card in the mail. However! That was about two weeks ago, and they've yet to take any money of of my check so... How do I know if and when I can use my insurance? On top of that, it keeps saying on my page abo...
For the last 9 months or so, we've had a whole new management team. The new Store Manager has a reputation for cutting hours. Well with the holidays coming up, not only has our store not hired any extra help, they've cut hours even though we're heading into the busiest time of the year. Hours on the fro...
Hours are so low on the front end at my store that one employee didn't get any hours this week, but was placed on call. This employee has been calling everyday to see if they are needed and they get told no everyday, that we don't have the hours. I could see this if sales were low, but were busier than ever....
I was unloading my cart and told the cashier I needed cigs. He told me to go get them and just stood there. I kept unloading my cart and he called down to register 2 and asked the cashier down there to bring him the cigs. I finally walked down there to get them myself and that cashier said they were out. I t...
I work in Drug/Gm and have been made to hang tags for our department. I have made it clear that I do not want to work those type of hours (usually 10p-6a or 12a-8a), but I am just told because no one else is fast enough or good enough at hanging them that I have to do it. Why should I be punished because I am good...
Does any other division do this crap like Cincy/Dayton does? Every time you get someone in the store that people actually like they get the bright idea to switch them around. I've only had my manager for less than a year and they're sending her to another store, ie "a bigger and better store"...
ive been at Kroger since July and so far I've called off twice, once due to illness and i've provided a doctors note. How many excused/unexcused absences do you get before they terminate you? Also, I'm in the cincinnati and Dayton area Union so does the absence depend on what union youre apart of?
