Have any of you ever had a customer that was on a cellphone talk about you negatively to the person on the other end of the line right in front of you? If so, how did you handle it, and how should I handle it next time it happens?
I work as a courtesy clerk, grunt, slave, whatever you call it, I've been there for about a year now and all i do is the same thing day after day; lot duty, sweeps, bag, go backs. Every. Friggin. Day. The only "change" is that I may have sweeps or lot duty first. That's it. I'd like to do something...
At my store, we the front end are never informed about anything until last minute or after the fact. Our coupon policy changed and its still unclear to a lot of us. Our store isn't that big but alot of people are picking up extreme couponing and its driving us crazy. They changed the coupon policy to acce...
I bought some organic bananas about 10 days ago. Second day I had them I saw fruit flies swarming all over the kitchen cabinet. I threw them out. I still have them in the kitchen. I've put out flie traps, cleaned everything, made sure no dishes left in sink with food etc. I can't get rid of those litt...
Hi, So i tryed to login to my Kroger email bit it keeps giving me this error "Host Checker is not supported. Please contact your Administrator". What dose it mean???
Apparently I got a whopping zero on a recent secret shopper. I helped them with everything, walked to product, wasn't rude, etc, but I failed to acknowledge them. What that means is I don't proactively say "Hello" to everyone (Even the family that was in the middle of a discussion among the...
I need to get Wendy Stahlman a deposit refund. Anyone know if she still works at store in Woodford County, ky store? Hate going thru the Cincy office on something small. thanks for any help.
i am trying to request a day off but whenever i click on the day on the calendar. it says "no request pending". there is no option to submit, at least i do not see it. does anyone know how to do this?? i have noticed that it only will let me request time off for two weeks from now and after. are you not...
I was a bagger, then about two weeks before Easter I was offered cashier training. It's been two weeks since I started training. I can consistently run the register by myself (I did it for 6 hours last Thursday during busy time) and have handled just about every complication (coupons, voiding items, e...
Question for you all. In my store (not sure if this happens everywhere or not) if the department head goes on vacation, someone bumps up into their position for the week and does their duties, etc. They get paid at the rate of the department head. Usually, the person with the most seniority in my departm...
so when i started with kroger a few months ago i told them how i go to school and work another job and they said that is fine. i put my availability in the computer and they asked me to write it down for them multiple times. EVERY single week since then... my schedule is ALWAYS wrong. they place me on days i put...
whose stores have had this done? What changes were made? Supposedly we're getting one and I noticed on the guns that the location of products is incorrect now (really fun considering we've been getting lots of new items lately so when you scan the item it will tell you the wrong location). Anyway, h...
Does anyone have the pay rates for a drug gm clerk in Georgia. District O Division 11. Store management is going to allow me to go full time just want to make sure it is the correct pay.
Should managers be bagging? They never have enough courtesy clerks anyways, but I was checking on 15 item lane. I feel I can handle that small amount of groceries on my own. I am allowed to tell them I can handle it?
Hello I recently left kroger after being presented with a new job opportunity. My question is am I entitled to my vacation pay since I quit? If so, how do I go about collecting it?
