Kroger Employee Forum

Anonymous

Is it a good department? Thinking about transferring to it from meat

thatguy1807 · Anonymous

A csm is harassing employees and if she doesn't stop I will make damn sure she regrets ever messing with the employees. I will turn her in ever chance I get. I will have corporate watching her as and her entire store like a hawk.

Anonymous

I began working for Kroger as a cashier on Apr 11 2017. Since then I have been trained in SCO( for about 2 weeks in July) and now I have been trained in customer service for about a week. In total I have been with the company for 3 months and would like to know if it's possible to be evaluated sooner than usual s...

yankeedog · yankeedog

I had a customer who was on her phone the entire time during her transaction, including after she paid. So I bagged her groceries in plastic, but she got pissy and said that she wanted paper. So how do you deal with customers like this, especially when they are still on their phone after paying?

Anonymous

Mine is produce..yours?

Anonymous

I've been working for Kroger more than a year and I feel like I am always a target. First it was when I called in one day for my grandmother's funeral, my store manager said no you can't because it's a holiday weekend (Memorial Day) but when I got there I was just bagging folks **** , mind you my probation per...

EUID_Unknown · Wagner

So most people tend to hate the SCO.. My question is, for your store, is there one person in there the whole time, or are there multiple people? For my store, we tend to just switch out with who comes in after us, or management will switch us out with a CC if it gets too busy to handle.

Wagner

When I was hired and eventually trained through the workshops or whatever they call them now, they kept dragging Walmart for just about everything. As someone who worked at a Walmart before coming to Kroger I thought it was just some weird propaganda thing they did, because when trained at Wally noth...

yankeedog · yankeedog

At the location I work at we received training several months ago addressing the many complaints the front-end coordinator, who is over an area of stores including the one I work at, received. She has a certain way she wants the front-end to run regarding our checking out our customers. Here is what we...

Anonymous

Is it a good department to get in to?

mega-kitteh · Anonymous

I think so!!

Anonymous

I needed some days off for my Dad's wedding. Six to be exact. I asked for all of them to be 'off with no pay' and all were approved. i look at my paycheck today... It says I've used a personal holiday... Now, first thing I'm thinking is that I screwed up somewhere and accidentally put in for payed holiday...

BigEyedFish · Anonymous

I do not want to turn this thread into a bash fest but let's have an open and honest discussion revisited about minority customers. I was hired almost five years ago and very few came into the store. Now with more of them in the area, incidents of shoplifting, harassment of cashiers and customer service...

Anonymous

Not all items are appropriate for this-sometimes it is much better to fill the bag up and let it go. Why all this emphasis about "build a wall" bagging all of a sudden?!? It's really being pushed in my store-tips on how to deal with it?

Anonymous

Overheard a manager saying that more will be expected due to the higher pay rates. Manager in my store making rumblings about cutting hours to the 12 hour union minimum if we don't "give more" performance to the store. I just do the job I was trained to do. I am not here for the customer's emtertainment an...

Anonymous

How might I find out the title and artist for a song that is played in a local Kroger affiliate (from the in-store audio network)?

Anonymous

I mean are there tangible results, like the issue was investigated and improved, or witnesses were questioned, or some sort of positive result? Who actually conducts the investigation, if it has to do with employees at the store? does it go to store management? trying to decide if should report to it...

Anonymous

Kroger is not an equal opportunity employer they so claim to be. You will go far in the company if you are a) male b) a favorite or c) Caucasian. Kroger is gender bias to a high degree. Don't believe me? Ask my 7+ years of experience with the company where they refused to work with me because of my disabi...

adiaz_52 · adiaz_52

I am trying to get out of working Ripper shift (Its horrible and I dont get enough sleep). My Store Director always asks for proof of school and I show him. Recently I updated my eschedule to the following: Mon-Wed (unavailable), Thursday 2pm-12am, and FridaySaturdaySunday (8am-9pm). Problem is th...

DEA2K18 · DEA2K18

I work in the meat departmen, a customer came to the counter & and asked is that all the shrimp that you have. I told him yes, he walks away, then comes back & say that he needs a least a pound. Weight up all the shrimp that we had it comes to .80 close to a pound that it's going to get. Hand it to cust...

Topic		Started By	Replies	Views	Last Post
	Produce (Preview) Is it a good department? Thinking about transferring to it from meat	Anonymous	8	802	Aug 7, 2017 by Anonymous
	what is the name of the human resources rep for Dallas? (Preview) A csm is harassing employees and if she doesn't stop I will make damn sure she regrets ever messing with the employees. I will turn her in ever chance I get. I will have corporate watching her as and her entire store like a hawk.	Anonymous	3	897	Aug 7, 2017 by thatguy1807
	Position change pay raise? (Preview) I began working for Kroger as a cashier on Apr 11 2017. Since then I have been trained in SCO( for about 2 weeks in July) and now I have been trained in customer service for about a week. In total I have been with the company for 3 months and would like to know if it's possible to be evaluated sooner than usual s...	Anonymous	3	1221	Aug 6, 2017 by Anonymous
	How do you deal with a customer who is on their phone the entire time? (Preview) I had a customer who was on her phone the entire time during her transaction, including after she paid. So I bagged her groceries in plastic, but she got pissy and said that she wanted paper. So how do you deal with customers like this, especially when they are still on their phone after paying?	yankeedog	9	1056	Aug 22, 2017 by Anonymous
	What department gets paid the highest in your division? (Preview) Mine is produce..yours?	Anonymous	10	823	Aug 7, 2017 by Anonymous
	Should I transfer to another store ? (Preview) I've been working for Kroger more than a year and I feel like I am always a target. First it was when I called in one day for my grandmother's funeral, my store manager said no you can't because it's a holiday weekend (Memorial Day) but when I got there I was just bagging folks **** , mind you my probation per...	Anonymous	3	1282	Aug 4, 2017 by Anonymous
	Question for my Front End'ers (Preview) So most people tend to hate the SCO.. My question is, for your store, is there one person in there the whole time, or are there multiple people? For my store, we tend to just switch out with who comes in after us, or management will switch us out with a CC if it gets too busy to handle.	Wagner	4	827	Aug 5, 2017 by EUID_Unknown
	I never got into the Walmart vs Kroger mentality (Preview) When I was hired and eventually trained through the workshops or whatever they call them now, they kept dragging Walmart for just about everything. As someone who worked at a Walmart before coming to Kroger I thought it was just some weird propaganda thing they did, because when trained at Wally noth...	Wagner	11	1826	Aug 14, 2017 by Anonymous
	Customer tells me that we are rude when we rush the customer through the line at checkout (Preview) At the location I work at we received training several months ago addressing the many complaints the front-end coordinator, who is over an area of stores including the one I work at, received. She has a certain way she wants the front-end to run regarding our checking out our customers. Here is what we...	yankeedog	8	1061	Aug 23, 2017 by Lane Hardy
	Drug gm (Preview) Is it a good department to get in to?	Anonymous	0	579	Aug 2, 2017 by Anonymous
	Is it time to dump "Fresh and Friendly?" (Preview) I think so!!	Anonymous	7	1328	Aug 6, 2017 by mega-kitteh
	Asked for no pay got personal instead..! (Preview) I needed some days off for my Dad's wedding. Six to be exact. I asked for all of them to be 'off with no pay' and all were approved. i look at my paycheck today... It says I've used a personal holiday... Now, first thing I'm thinking is that I screwed up somewhere and accidentally put in for payed holiday...	Anonymous	7	919	Aug 3, 2017 by Anonymous
	Let's have another open and honest discussion about minority customers (Preview) I do not want to turn this thread into a bash fest but let's have an open and honest discussion revisited about minority customers. I was hired almost five years ago and very few came into the store. Now with more of them in the area, incidents of shoplifting, harassment of cashiers and customer service...	Anonymous	31	1016	Aug 6, 2017 by BigEyedFish
	Courtesy Clerks-are you getting hassled about "build a wall" bagging? (Preview) Not all items are appropriate for this-sometimes it is much better to fill the bag up and let it go. Why all this emphasis about "build a wall" bagging all of a sudden?!? It's really being pushed in my store-tips on how to deal with it?	Anonymous	2	667	Aug 2, 2017 by Anonymous
	Are hours being cut in your store due to the higher pay rates (UFCW Local 1996 stores) (Preview) Overheard a manager saying that more will be expected due to the higher pay rates. Manager in my store making rumblings about cutting hours to the 12 hour union minimum if we don't "give more" performance to the store. I just do the job I was trained to do. I am not here for the customer's emtertainment an...	Anonymous	9	932	Aug 29, 2017 by Anonymous
	ong itle and Artist (Preview) How might I find out the title and artist for a song that is played in a local Kroger affiliate (from the in-store audio network)?	Anonymous	2	618	Aug 1, 2017 by Anonymous
	Does reporting harassment to Ethicspoint really work? Do they take complaints seriously? (Preview) I mean are there tangible results, like the issue was investigated and improved, or witnesses were questioned, or some sort of positive result? Who actually conducts the investigation, if it has to do with employees at the store? does it go to store management? trying to decide if should report to it...	Anonymous	3	1315	Aug 16, 2017 by Anonymous
	For Shame Kroger You Are Not An Equal Opportunity Employer. (Preview) Kroger is not an equal opportunity employer they so claim to be. You will go far in the company if you are a) male b) a favorite or c) Caucasian. Kroger is gender bias to a high degree. Don't believe me? Ask my 7+ years of experience with the company where they refused to work with me because of my disabi...	Anonymous	9	1165	Aug 3, 2017 by Anonymous
	Availability change (Preview) I am trying to get out of working Ripper shift (Its horrible and I dont get enough sleep). My Store Director always asks for proof of school and I show him. Recently I updated my eschedule to the following: Mon-Wed (unavailable), Thursday 2pm-12am, and FridaySaturdaySunday (8am-9pm). Problem is th...	adiaz_52	2	2026	Aug 3, 2017 by adiaz_52
	Told a customer to kiss my ass Sunday (Preview) I work in the meat departmen, a customer came to the counter & and asked is that all the shrimp that you have. I told him yes, he walks away, then comes back & say that he needs a least a pound. Weight up all the shrimp that we had it comes to .80 close to a pound that it's going to get. Hand it to cust...	DEA2K18	15	1180	Aug 1, 2017 by Anonymous
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